Grand Hotel Casino Review – Quality Casino Games and Amazing Bonuses for UK Players

Grand Hotel Casino is one of the biggest and oldest casinos that has been offering players quality services since it was founded in 2001. The platform is powered by the giant Microgaming, making the quality of all casino games on the site the best. Grant Hotel online casino has a standing reputation for safety and fair gameplay with a licence from UKGC and certification from eCOGRA. Renown for offering generous bonuses and rewards for players, our experts would like to share with you some of the things we have found out about the casino in our Grand Hotel Casino review.

The Microgaming Casino
Up to £560 Welcome Package
Welcome offer is for new customers only. The minimum deposit is £10. A two hundred times wagering requirement applies on all bonuses and certain games contribute a different percentage to the wagering requirements. Receive up to £560 on your first 4 deposits:. 1st deposit: 100% Match Bonus up to £100; 2nd deposit: 50% Match Bonus up to £150; 3rd deposit: 30% Match Bonus up to £150; 4th deposit: 20% Match Bonus up to £160. Full T&Cs apply.
Casino Rating 4.90/5
Website www.grandhotelcasino.com
Bonus £560 Welcome Package
Games 573 Slots, 60 Table Games
Mobile 500+ Mobile Games
Live 14 Live Tables
Top Games Jurassic Park, Immortal Romance
Software NetEnt, Microgaming
Payments
Licence 38620 by UKGC
Founded 2001
Grand Hotel Casino Online Games and Features
Try the Grand Hotel Casino!
Last Updated on 29 Sep 2020 by Harrison Newton

Get ready for a detailed Grand Hotel casino review. What’s waiting for you in our review? It is a comprehensive and accurate guide to the offers of the casino. We will take a look at the safety and security, the selection of Grand Hotel Casino games, and their qualities. Also, we will give you details about their mobile and live casino features and quality.

You will also discover the fantastic welcome bonus package, what this offer is, and how to claim. Our team of professional editors will go further to check the deposit and withdrawal arrangement of the casino, and a look at their customer care service. We’ll round up by leaving you with answers to the most asked questions about the casino.

Page Contents:

The safety and security of a casino is the most important thing that we check as several casinos looks promising and are nothing but scams. The first thing we checked was if the casino holds a licence from the United Kingdom Gambling Commission (UKGC), we found that Grand Hotel is fully licenced by UKGC for its operations in the UK. This license means that the Grand Hotel is safe to play at.

Other checks satisfied Grand Hotel Casino safety and security. It also holds a licence from Malta Gambling Authority (MGA) for its operation outside the UK plus a certificate from eCOGRA for fair gaming. The platform is secured with 128-bit Socket Secure Layer (SSL) data encryption technology for protection of sensitive data inputs.

Quality Games from the Finest Provider

Grand Hotel Casino games collection is nothing like you’ve seen in many casinos. The games are available for instant play on your web browser and software download. If you like to get things started, you can play the games immediately when you sign up and make a deposit. If you prefer the software download, the Microgaming software offers a seamless and quality gaming experience for your desktop. You can download the software on the website to start playing.

Grand Hotel Casino games are powered by Microgaming, so expect a selection of quality games in the casino. Although the website design seems a little out of touch, the simple design of the website also works in its favour, making navigation around the site very easy. Although there are no filter or search option on the website, Grand Hotel casino games lobby is detailed and simple enough for players to find the type of game they want to play.

Advantages and Disadvantages
  • Generous Welcome Bonus
  • Safe and Secure
  • 24/7 Customer Support
  • Powered by Microgaming
  • Quality Casino Games
  • Large Game Collection
  • High Playthroughli>
  • Few Live Games
  • No Phone Support

There are 550+ games in total for players to play and enjoy. There are hundreds of slots with amazing titles, table games, and video pokers to enjoy at your fingertips in Grand Hotel Casino. The games are powered by the finest software provider of casino games, Microgaming. The software provider is known for offering the best of slots games but there’s more.

Microgaming boasts of great table games that aren’t common around. Grand Hotel online casino is no doubt a complete casino with the categories of games that are there. There are the slots, table games including blackjacks and roulettes, baccarat, video pokers, and keno games waiting for you at the casino.

Grand Hotel Casino Slots

There are more than 500 Grand Hotel Casino slots for punters. The slots games are from the finest slot software provider, Microgaming. Have you tried Microgaming slots before? A thrilling gameplay experience is all you get when you do. The slots games from Microgaming are known to have high RTP rates, amazing features, and bonuses for players.

There’s no doubt the most played slots games are from Microgaming. There are so many options available for you to try out at Grand Hotel online casino with the tens of classic slots, hundreds of video slots like Avalon and Immortal Romance, lots of branded slot games such as Hitman and Game of Thrones, and largest progressive jackpots like Mega Moolah slots to play.

If you want to play slots from a single software developer, you should play from the best one. That’s what you get by playing slots from Microgaming. The high-quality slots selection by the software at the Grand Hotel compensates for the absence of other software like NetEnt. If you like to play 3 reels classic slot games, you can start by playing slots such as Diamond Empire and Couch Potato.

The 5 reels video slots that are most played by players at the casino include Immortal Romance, Tomb Raider, and Book of Oz. The casino is also home to the most played and biggest online jackpots slots like Mega Moolah, Atlantean Treasures: Mega Moolah, and King Cashalot slot.

Roulettes, Blackjacks, Baccarat, Scratch Cards, Video Poker and More

The table games variety at Grand Hotel online casino is probably one of the largest any online casinos can offer. You will be amazed at the number of table games from Microgaming and other casino games that are available. There are high-quality roulettes, blackjacks, and baccarat games for players to play and have fun with.

You will find more than 10 roulette games that you can play. There in the game lobby is a variety of roulettes like Sapphire Roulette, Roulette Royale, European Roulette, French Roulette, American Roulette, and other variants of the game. The average payout rate of Grand hotel Casino roulette games is 97%.

You can test your skill with the prestigious Blackjack games on offer at the casino. The table game takes the largest proportion of games in the casino after slots. With more than 45 blackjack games with an average payout of 99%, Grand Hotel Casino is about the best casino to enjoy the best of blackjack games. A few of the blackjack games available to play are Vegas Downtown Blackjack, Vegas Strip Blackjack, Spanish Blackjack, European Blackjack, Pontoon Gold, Classic Blackjack, and Bonus Blackjack amongst others.

Table Games Catalogue in Grand Hotel Casino

There are several casino games to play other than slots, roulettes, and blackjacks. You can play the popular baccarat table game such as Baccarat and Baccarat gold. What makes Grand Hotel casino a complete casino is also a variety of other game types that are very rare to find in other casinos. Would you like to try bingo games? Grand Hotel has bingo lovers at heart too with the popular Ballistic Bingo and Bingo Bango Room! where you can join to enjoy the game.

If you are a lover of video pokers, there are more than 40 video poker games with cutting-edge graphics and seamless gameplay waiting for you at Grand Hotel Casino. Some of the variety of video poker games available are All Ace Video Poker and its variants, Bonus Pokers, Deuce Wild and its variants, and Double Double Bonus Pokers. Scratch Card games and Keno are not left behind in the selection of games Grand Hotel has in stock for players who visit.

Live Dealer Casino

Grand Hotel Casino might have been around for a long time, but it continues to follow the trend of what the modern online casino is by offering quality live dealer games. You can play several live dealer blackjacks, roulettes, and baccarat with mesmerizing live stream quality and professional live dealers. Simply choose your favourite game and feel the atmosphere of the live casino game from the comfort of your home.

Mobile Casino Offers

This is where the casino lives up to its age. Grand Hotel offers more than 550 casino games, but the downside we found is that they are essentially optimized for desktop users. You can play and enjoy these games using the desktop by either downloading the software or playing through the website. We advise you to check regularly this page for updates about the possible app that will be introduced in the near future.

Bonuses and Loyalty Programs

Grand Hotel Casino offers a highly competitive welcome offer to players. The welcome offer is a bonus sum that is spread over the first to fourth deposits made when you sign up with the casino. You get up to £560 when you make these deposits.

Get 100% match deposit bonus up to £100 on the first deposit, 50% up to £150 on the second deposit, 30% up to £150 on the third deposit, and 20% up to £160 on the fourth deposit making a total of £560. The minimum deposit required to receive the bonus is £10 and bonuses are subject to a two hundred times wagering requirement.

100% Up To £560 On First 4 Deposits
Welcome offer is for new customers only. The minimum deposit is £10. A two hundred times wagering requirement applies on all bonuses and certain games contribute a different percentage to the wagering requirements. Receive up to £560 on your first 4 deposits:. 1st deposit: 100% Match Bonus up to £100; 2nd deposit: 50% Match Bonus up to £150; 3rd deposit: 30% Match Bonus up to £150; 4th deposit: 20% Match Bonus up to £160. Full T&Cs apply.

Grand Hotel Casino also runs a loyalty program to reward its players for playing in the casino. You become a VIP Loyalty Program member automatically when you sign up and play in the casino. There are six levels of the loyalty program to climb, with each level you reach comes with added benefits for you to enjoy.

Some of the benefits include personalized customer support services, gifts and games bonuses. You can check your loyalty status by clicking on the ‘Casino Rewards’ tab. To redeem your loyalty points, you must have a minimum of 1000 points, every 100 points are worth £1. Loyalty points are credited within 5 minutes.

Payment Methods

Making deposits is very simple as you become familiar with the deposit method you choose. The deposit methods available at Grand Hotel Casino are Visa Electron, PayPal, Neteller, Skrill, Maestro, Entropay, Bank Wire Transfer, and Paysafecard. The most important thing is to find the most convenient method from the list.

You can deposit by clicking on the ‘Bank’ button where you will be directed to the payment page. If it’s your first time, you will be directed to where you can register your payment details on the game software. After this is done, select your deposit method and follow the prompts after. You will get a confirmation of your deposit request after a successful deposit. The minimum deposit you can make is £10, and all transactions are secured with 128-bit SSL encryption protocol.

Making withdraws is as simple as depositing at Grand Hotel Casino although deposits are relatively faster. There is a robust withdrawal method for players to choose from. You can withdraw your funds via PayPal (for UK players only), Ecopayz, Neteller, Skrill, Maestro, and Bank Wire Transfer. Visa and MasterCard is also available for non-UK players.

The minimum withdrawal that can be made at Grand Hotel Casino is £10 except for Bank Wire Transfer, that is £300. Your withdrawal request automatically enters a two-day pending period to allow a withdrawal request for players. The fastest withdrawals via PayPal, Neteller, Ecopayz, and Skrill takes 1-2 working days while the longest takes 6-10 days with Bank Wire Transfer.

Find Help at Hand

Customer Support Service comes in handy when a player faces an issue, an efficient and reliable support service by the casino is necessary to boost the players’ confidence and trust. Grand Hotel Casino boast of a 24/7 customer support service for anyone in need of the customer support assistance. The customer support unit can be contacted through live chat that is available 24 hours a day, 7 days a week, and via e-mails.

Grand Hotel Casino Support
Working Hours: 24/7
We recommend live chat No phone number to call
Live Chat: Yes
Email: support@crhelpdesk.com
Phone: N/A
Fax: N/A
FAQ: N/A
Player Opinion: Fast and Reliable

There’s also a detailed FAQ section that contains information about the casino games, downloading and using the software, connecting to the casino, depositing and withdrawing, and their loyalty program. Grand Hotel Casino FAQ is well detailed and will answer common queries you may have. The players’ feedback about the support service so far has been satisfactory.

ATthe Company Behind Grand Hotel Casino

Grand Hotel Casino was established in 2001, a luxurious online casino that is part of the Casino Reward Group owned by Technology Services Trading Ltd. It is managed by Apollo Entertainment Limited which is a Maltese registered company. The casino has enjoyed the patronage of many casino players because of its quality games offered by Microgaming.

The operations of the casino is licenced and regulated by the United Kingdom Gambling Commission (UKGC) for all its services in the UKand by Malta Gambling Authority (MGA) for all of its operations outside the UK. It also holds a certificate from eCOGRA which is an organization that handles disputes between players and the casino for fair gaming.

  • Gambling Commission
  • MGA
  • eCOGRA
  • BeGambleAware.org
  • Gamstop

The site utilizes 128-bit Secure Socket Layer (SSL) data encryption protocol to secure every sensitive data input on the site. Being a reputable casino, it advocates responsible gaming and has partnered with organizations like BeGambleAware.org and Gamstop to help players with gambling problems.

Our Closing Thoughts on Grand Hotel Casino

Grand Hotel Casino is sure the right place to enjoy the grandeur of casino offers with all that we have discovered and written about in this our Grand Hotel Casino review. Without a doubt, the safety and security structure of the casino is satisfied with its licence from UKGC and certificate by eCOGRA. The over 550 casino games available for players from Microgaming speaks of its quality games selection for players.

The variety of the games available are rare to find in many other established casinos. We were also satisfied with the robust payment platform and its helpful customer support service and consider this casino the right choice for every player. However, we understand that the absence of mobile casino service could be disappointing to most mobile casino users, that’s why we’ll recommend one of our vetted mobile casinos to play at. Check out Betway Casino to enjoy mobile casino games.

Frequently Asked Questions about Grand Hotel Casino

We have come to the end of our guide, we trust you have enjoyed every bit of our Grand Hotel review. As it is our custom, we will be offering you the collection of the commonly asked questions by players about Grand Hotel Casino, we hope you find the answers it takes to get you started with the casino.

🔒 Is Grand Hotel Casino Safe to Play?

Yes, it is. Grand Hotel Casino is legal and safe to play at. The casino is licenced and regulated by the United Kingdom Gambling Commission (UKGC) and also certified by eCOGRA for safe and fair gameplay. These two bodies identified with the casino among others are pointers to the casino’s legality, safety, and security.

🎁 How much can I deposit to claim the Grand Hotel Casino welcome bonus?

The minimum deposit requirement to claim Grand Hotel Casino welcome bonuses is £10. Get up to £560 welcome bonuses on the first four deposits at the casino when you sign up to play.

🎰 How many games are there at Grand Hotel Casino?

There are more than 550 casino games to play at the Grand Hotel. The Grand Hotel Casino games that you can play include hundreds of quality slots, blackjacks, roulettes, baccarat, video pokers, bingos, keno, and progressive jackpots.

💳 Does Grand Hotel accept PayPal?

Absolutely. You can use PayPal for deposits and withdrawals at Grand Hotel Casino. PayPal is the fastest and easiest payment option that is widely used, it is also very safe and secure.

❓ How do I reach the customer support at Grand Hotel Casino?

You can contact Grand Hotel customer support through the live chat and e-mail. The customer support is available 24/7 and they are always willing to help on any query you may have.

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