PlayGrand Casino Review 2020

PlayGrand Casino is an online casino that has over a thousand games available to play. It’s designed to be user friendly and accessible to players of all experience levels and tastes. The casino’s USP is its promotions – they’re particularly generous and are aimed at rewarding you for your loyalty to the casino.

In this PlayGrand Casino review, we’ll have a closer look at what the casino has going for it and whether it’s worth signing up to or not. Keep on reading to get a better idea of what the casino’s like.

Welcome to PlayGrand!
Up to £1,000 + 100 Free Spins
Full T&C apply. 18+. New players only. Min. Deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms apply. BeGambleAware.org
Casino Rating 4.50/5
Website www.playgrand.com
Bonus Up to £1,000 + 100 Free Spins
Games 1,196 Slots, 63 Table Games
Mobile 1,200 Mobile Games
Live 21 Live Tables
Top Games Book of Dead, Gonzo’s Quest,
Software Play’n Go, NetEnt
Payments
Licence 52894 by UK Gambling Commission
Founded 2013

PlayGrand Online Casino

Try PlayGrand Casino!

Last Updated on 6 Oct 2020 by Harrison Newton

In this PlayGrand review, we’ll cover just about everything the casino has to offer. We’ll look at its games, promotions and banking methods, as well as its customer support, safety and security and general info.

With our review, we want to present you with all the facts so you can decide for yourself whether you should become a member or not. Our review is up to date and providers you with all the information you need to make an informed decision about the casino. Read our review for a detailed summary of the casino.

Page Contents:

We always make sure that casinos we review are safe and can be trusted. Thankfully, PlayGrand Casino ticks both of these boxes. The casino is fully licensed by the UK Gambling Commission and also has licences from the Malta Gaming Authority and the Swedish Gambling Authority. These licences cover the casino’s operations in multiple countries.

Because the casino is licensed, this means that it’s been independently reviewed and given the go-ahead to operate its gambling services. In other words, having a licence means you can trust a casino, so you can expect to have a safe and problem-free experience with PlayGrand Online Casino.

PlayGrand Casino Games and Software

PlayGrand Casino is an instant play casino only. This means that there’s no option to download the casino’s software onto your computer. Still, instant play is what many players prefer, so you shouldn’t have a problem with this.

The casino’s designed to have a very user friendly layout. The site doesn’t have any theming as such, though its black and pink colour scheme is rather eye-catching. Finding everything is done easily enough and even complete beginners shouldn’t have any problems locating things. The interface is straightforward and there’s very little in the way of clutter.

Unlike some online casinos that have a lot going on, PlayGrand Online Casino is generally quite clean and tidy. Its simple design makes visiting and playing at the casino a lot more convenient and problem-free.

Advantages and Disadvantages
  • Large number of games
  • Generous promotions
  • Many game providers
  • Loyalty programme
  • Lots of payment methods
  • User friendly design
  • Slow withdrawals
  • No phone support

PlayGrand Casino offers over 1,200 casino games. They’re organised into the following main categories: Top Games, New Games, Slots, Jackpot Slots, Table Games, Other Games and Live Casino. Click on any of these categories to have all the corresponding games listed in rows of six. Each of these has plenty of games in, though of course, it’s the Slots category that has the most games listed.

While the PlayGrand Casino games collection is very large, it’s also diverse, with the games supplied by over 100 different providers. These include many of the biggest and most popular ones around today, as well as lots of up-and-coming providers that are starting to make names for themselves. Some of the many providers whose games can be played here include NetEnt, Wazdan, Microgaming, Blueprint, Play’n Go, Quickspin, Bally, NYX and Red Tiger, to name just a few.

PlayGrand Slot Games, Developers, RTP

There are more than 1,000 slots listed at PlayGrand Casino. These can be found in the Slots category, with the Jackpot Slots category offering a range of progressive jackpots. There are plenty of exciting and entertaining slots that you can play here, including many big-name titles, recent releases and hidden gems.

The PlayGrand slot games collection offers more than enough variety. It should cater to all players and everyone should be able to find lots of slots they’ll enjoy playing, whatever their tastes are. New slots are added to the casino’s collection regularly.

If you’d like to test some slots out without having to play, you can do so by playing in demo mode. This is available once you’ve got an account set up and completed any required age verification checks.

With so many slots to choose from, it can be hard deciding which ones to play first. If you’re stuck for choice, head to the Top Games category and here you’ll find some of the casino’s most popular slots. Some of the slots listed here include Book of Dead, Primal Megaways, Cygnus, Wild Swarm, Jammin’ Jars and Gonzo’s Quest.

Players at PlayGrand Casino also enjoy the Mega Moolah progressive jackpot slot. This should come as no surprise, since the game offers the chance to win one of four progressive jackpots, including the highest-paying one in the world.

Table Games, Scratch Cards, Video Poker and More

It isn’t just all about slots at PlayGrand Casino, as there are plenty of other games available to play here too. Head to the Table Games category and you’ll find all sorts of games, from blackjack and roulette to baccarat, poker and everything in between. There are also some video poker and dice games listed here.

If you’re into blackjack and roulette, you won’t be disappointed with PlayGrand Casino’s collection of games. There are plenty of variants of both games listed in the Table Games section. Some of the many options include Classic Blackjack Gold, Double Ball Roulette, Blackjack Perfect Pairs and American Roulette.

Overall, there’s a good selection of other games at PlayGrand Casino. So, if fancy a break from playing slots, you’ll have lots of other games to play instead.

Table Games Catalogue in PlayGrand Casino

If you head to the Other Games category, you’ll have the chance to play games such as virtual sports, scratchcards and bingo. Some video poker games are also listed here.

Virtual sports games such as Virtual Soccer and Virtual Champions run virtual versions of sporting events and have you bet on the outcome. Scratchcards are simple games where you buy a card and reveal symbols – if enough match, you’ll win a prize. Some of the scratchcards you can play at PlayGrand Casino include The Snake Charmer Scratch, Scratch Volcano Eruption and Irish Eyes Scratch.

As for bingo, it’s a straightforward game where you purchase a card with numbers on it. A set number of balls are produced, each one with a number on it. Mark off numbers on your card that match the balls and if you mark all numbers off in a row or pattern, you’ll win. Finally, there’s video poker, which is a popular version of five-card poker. You receive five cards and can swap each one once to form the best poker hand possible.

Live Dealer Casino and Games

For live versions of table games, visit the Live Casino section; here there are live games of blackjack, roulette and many other table games. There are even some original live games, such as Deal or No Deal Live, Monopoly Live and Dream Catcher.

There’s a good number and variety of options available, so if you’re into live casino games, you’re bound to find many games that will keep you entertained.

Mobile Compatibility, App and Game Overview

If you want to visit PlayGrand Casino on your smartphone or tablet, you can do so by going through your device’s web browser. You can play at the PlayGrand mobile casino no matter where you are, so long as your device has a steady internet connection. Most of the same games that are available on the main desktop site can be played on mobiles. The mobile casino is designed to be touchscreen-friendly and fully responsive on a range of handheld devices.

Bonuses and Promotions

Should you decide to sign up to PlayGrand Casino, you’ll be able to claim the welcome bonus, which is just for new players. It gives you bonuses for your first three deposits:

This welcome bonus offers you up to £1,000 in bonus money plus 100 free spins across your first three deposits.

Up to £1,000 + 100 Free Spins
Full T&C apply. 18+. New players only. Min. Deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms apply. BeGambleAware.org

The Grand Moments promotion gives you a 40% match bonus of up to £40. You’re able to claim this bonus once every Tuesday.

PlayGrand Casino also has a loyalty scheme. You earn points for every £10 you spend on the casino’s games (the number of points you receive varies depending on the game). Once you’ve earned 200 points, you can exchange them for bonus money at a rate of 200 points for £1. If you redeem more than 1,000 points in one go, you’ll receive a free £5 in bonus money. You can redeem a maximum of 10,000 points per day.

Cashier: Payment Methods, Deposit and Withdrawal Time and Limits

To play with real money at PlayGrand Casino, you’ll need to be using one of the casino’s accepted payment methods. Once you’ve got your account set up, head to the cashier section and select one of the payment methods listed. There are over half a dozen options you can choose from. The options include bank cards, prepaid cards and e-wallets. Plenty of widely used payment methods are accepted here.

Deposits are instant and free. The minimum amount of money you can deposit into your account is £10. The casino may impose a limit on how many times you can make deposits in a single day. Further terms and conditions may apply – check with PlayGrand Casino for more information.

In order to make a withdrawal, you’ll need to have provided the casino with some identification documents that confirm you are who you claim to be. You’ll also need to have satisfied any wagering requirements from bonuses.

Most of the casino’s accepted payment methods can be used for withdrawals. The minimum amount you’re able to cash out at any one time is £20. Once you’ve made a withdrawal request, you’ll have to wait for the casino to process it, which can take up to two working days. When your request has been processed, it takes a further amount of time for your money to get to you; this varies depending on the payment method you’re using. E-wallets are recommended for the fastest withdrawals. For alternative options also check the new online casino paypal sites and the extras they can offer.

Customer Support Service – Live Chat, Phone, Email

If there’s an issue you have or you simply have a question you’d like answering, don’t hesitate to get in touch with the casino’s customer support team. You’re able to get in touch by live chat or email. Customer support is available every hour of the day, so no matter when you need things sorted out, there’s someone there to help you. The customer support system is convenient and useful.

PlayGrand Casino Support
Working Hours: 24/7
Recommended method of contact is live chat Can’t call for free
Live Chat: Yes
Email: support@playgrand.com
Phone: N/A
Fax: N/A
FAQ: N/A
Player Opinion: Reliable and helpful

There doesn’t seem to be a FAQ section at PlayGrand Casino. So, if there’s a question you have about anything, your best bet is to contact customer support. The casino seems to be doing well with regard to player satisfaction. It has quite a good rating on various review sites and has a pretty good reputation.

Company Information, History, Certificates, Awards

PlayGrand Casino was launched in 2013 and is operated by a company called White Hat Gaming Limited. This Malta-based company is well experienced in the online gambling industry and currently operates quite a few other online casinos.

PlayGrand Casino has a total of three gambling licences to cover its operations in various countries. It uses all the latest security software to protect you and your data. It actively promotes responsible gambling and offers lots of help for players who think they may have a problem of some kind. There are links to gambling addiction charities and various tools that can be used to limit a player’s access to the casino and how much they spend.

  • UK Gambling Commission
  • Malta Gaming Authority
  • Swedish Gambling Authority
  • GamStop
  • Gamcare
  • BeGambleAware.org

Recommended Casino – Generous Bonuses

PlayGrand Casino is a reliable and safe online casino that’s packed with over a thousand games and has lots of bonuses to offer. It’s developed by a trustworthy company and ticks all the boxes with regard to things such as safety, security, fairness and reliability. Its collection of games is large and diverse, and its bonuses are quite generous. The welcome bonus, in particular, has a lot to offer, with up to £1,000 and 100 free spins up for grabs across your first three deposits.

A key disadvantage is that it can take around 48 hours for withdrawal requests to be processed; at Klasino, this can take around 24 hours or less. Having said that, while there are a few slight disadvantages, though there are many more advantages, so overall the casino’s worth checking out. If you like having access to lots of games and bonuses, choose PlayGrand Casino.

Frequently Asked Questions About PlayGrand Casino

Below are some common questions to with various aspects of the casino, as well as their respective answers. Have a look through these to remind yourself of some of the points covered in this PlayGrand review. Reread certain sections of the review if there’s still anything you’re unsure about.

☎️Does the casino offer 24/7 customer support?

Yes, customer support is always available at PlayGrand Casino. No matter what time it is, you can contact a team member who will be happy to help you out with whatever issue or question you may have. The options for customer support include live chat and an email address.

📱Is there a mobile app?

PlayGrand Casino doesn’t currently have an app you can download. However, there is a mobile casino that you can access on smartphones and tablets. The mobile casino is designed to be touchscreen-friendly and offers most of the games found on the desktop site.

💲What bonuses are there?

PlayGrand Casino offers a welcome bonus that rewards new players with bonus money and free spins for making their first three deposits. There’s also a reload bonus you can claim every Tuesday and a loyalty scheme that lets you earn points that can be exchanged for bonus money.

🥇Are there lots of games?

Yes, there are lots of games available to play at PlayGrand Casino - well, over a thousand, in fact. The collection is mostly made up of slots, though there are plenty of other types of casino games available as well, such as table games, live dealer games, scratchcards and video poker games.

🎰Is PlayGrand Casino safe?

PlayGrand Casino is very safe and secure. The casino is fully licensed by several reputable organisations, and it takes all the necessary steps to promote things such as fair and responsible gambling. Stick with PlayGrand Casino and you’ll be in very safe hands indeed.

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