iTech Labs – Online Casino Audits, RNG Testing & Certification

As one of the top online casino and game testing laboratories in the world, iTech Labs provides Quality Assurance Testing (QA Testing) services for different kinds of gambling organisations. Here, you’ll learn more about the iTech Labs casino certificates.

iTech Labs Company Info: Overview for 2024

As its name suggests, iTech Labs stands for a company that uses various statistical and technological methods for its testing services. It leaves the impression of a scientific laboratory where everything is measured in milligrams and microns.

It was founded in 2004 in Australia, and nowadays, it operates via offices in three additional European locations: Italy, Spain, and England. Because it offers worldwide game-testing solutions, it complies with a wide variety of governing bodies.

Examples include the Alderney Gambling Control Commission and the Gibraltar Regulatory Authority in Europe, PAGCOR in Asia, and the Kahnawake Gaming Commission in the Americas. You can find other interesting details about iTech Labs below.

Company Name: iTech Global Pty Ltd
CEO: Kiren Sreekumar
Mergers & Acquisitions: Acquired by GLI in 2023
Year Founded: 2004
Established in: Melbourne, Australia
Founders: Geoff Nicoll, Kiren Sreekumar
Headquarters: 24/40 Montclair Ave, Glen Waverley, Melbourne VIC 3150, Australia
Website: www.itechlabs.com
Phone: +61 3 9561 9955
ISO Certification: ISO/IEC 17025:2017 and ISO/IEC 17020:2012
Services: Multi-lingual Testing, Gaming Consultation for Regulators, Technical Due Diligence

iTech Labs has a long historical background and, nowadays, it enjoys a worldwide reputation as a top game testing agency. In 2023, it was acquired by Gaming Laboratories International (GLI).

This is one of the most important investments in the game testing field, and both companies have a similar approach and vision. With this in mind, the core iTech Labs functions only improved and expanded.

iTech Labs had an annual revenue of $10 million in 2021, it is ISO-certified, and its 40+ employees are highly trained and experienced. As the company keeps developing, it is very likely that the iTech Labs casino audits will have an even greater importance in the years to come.

The iTech Lab’s Objectives of Quality Assurance Services

Shortly put, the main objective of the iTech Labs casino audits is focused on QA (quality assurance) for the gaming industry by using many kinds of technological solutions and methods.

The company offers a wide variety of other activities and services related to QA in one way or another. Examples include gaming consultations for regulators and integration testing. You can find more information in the next list.

Overall, the iTech Labs casino certificates are very important for the gaming industry, and that’s why the agency provides a complete set of solutions. Its main function is to ensure the companies in the industry offer a safe and reliable gambling environment.

In combination with its long background in the field, it is safe to say that iTech Labs is one of the top casino and game test houses operating worldwide. We will tell you more about that next.

History and Company Background

The iTech Labs casino audits have provided a turnkey solution to the gaming market for over 19 years. Throughout this time, the Australian company enjoyed a slow but steady growth and now operates in many jurisdictions around the world.

While iTech has achieved great success over the past many years, with the GLI Group’s support, we are confident that iTech’s growth will be enhanced and thereby benefiting our customers. Kiren Sreekumar, CEO/Principal Consultant of iTech Labs

Many casino and gaming operators use the iTech Labs payout reports and services. Therefore, the testing house was recognised several times, including with the nomination for SiGMA’s ‘Gaming Laboratories of the Year‘ Award in 2022.

A year later, in 2023, iTech Labs was nominated for ‘Best Testing Laboratory’ in the Baltics and in the Nordics at the BSG Awards and the BTECH Awards.

About the author
Aiden Howe, the Chief Editor at BestCasinoSites.net
Name Aidan Howe
Job Chief Editor
Email aidan.howe@bestcasinosites.net
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Aidan Howe, an LSE alumnus with an MSc in Social and Cultural Psychology, co-founded BestCasinoSites.net in 2015 with Harry Newton. Specialising in online casino safety, payment methods, and software analysis, he provides comprehensive reviews and reliable gambling information in a frequently misleading industry.
While the House usually wins, armed with knowledge and strategy, we can level the playing field.
Gamble Responsibly
  • Set a budget for gambling; never exceed your limits.
  • Never chase losses; accept them as part of the game.
  • Understand the rules and odds of games before playing.
  • Balance gambling with other leisure activities and interests.
  • Seek help if gambling starts impacting your daily life.

Worldwide Coverage

The iTech Labs RNG testing reports encompass many jurisdictions worldwide, namely 32, as of writing this review. One of the company’s main roles is to comply with the specific gaming standards set by each jurisdiction.

Because of that, the company’s policy is to follow the development of gambling regulations regularly in many different countries. This is what makes the iTech Labs casino certificates so important and valuable.

That being said, the agency constantly extends its portfolio of covered jurisdictions. However, it tests whether the official gaming standards are applied only in countries where gambling has been legalised. Here are some examples.

iTech Labs Compliance Testing Services

All the different iTech Labs payout reports and services are concentrated around QA testing. The trusted and legitimate gambling operators use these iTech Labs services as independent third-party testing and verification.

The iTech Labs RNG testing is only one of the main areas the agency specialises in. It also offers a broader portfolio of services and tests tailored to the specific regulation requirements in each jurisdiction. Here are their main services.

RTP & RNG Audits

I reviewed some of the most famous RNG/RTP testing houses available on the market, and I can say that the iTech Labs RNG testing is quite vigorous and detailed. The agency uses algorithms such as Fortuna and ISAAC.

They analyse every single game of the casino to ensure its payouts align with the theoretical expectations (RTPs). The iTech Labs payout reports include many other components, such as certification reports, retests after bug fixes, hot-linked certificates, and more.

The trustworthy gambling operators publish on their websites the iTech Labs payout reports, which are performed periodically, usually every month. If you still have difficulties differentiating RTP from RNG audits, here are a few highlights.

  1. RTP RTP is also known as Return-to-Player percentage. It’s a theoretical ratio of the money returned to the players, measured in the long term and as a percentage of their total wagers. To test the RTP of a video slot, for example, many spins are required. The higher the percentage, the better.
  2. RNG RNG stands for Random Number Generator, and many online casino games are based on this type of software mechanics. It is the main tool that guarantees complete randomness and fairness of the outcome of the games, thus allowing them to be called games of chance.

Shortly put, the iTech Labs RNG testing aims to determine the statistical randomness, unpredictability, and non-repeatability of the games. That’s what sets a true and fair game of chance apart from the scam.

On the other hand, the RTP is measured as a percentage, and it is just the outcome of such an RNG testing. Most video slots, for example, have RTPs between 91% and 97%.

Blackjack is known as the highest-paying game, with RTPs reaching over 99%. Of course, the high RTP (payout) ratio neither means that you will win frequently nor that you will win at all.

A confirmed standard via the iTech Labs payout reports enhances the confidence of the player in the randomness/fairness of the gaming system as a whole. Also, such a report is a great way to protect the casino operator against unjustified player complaints.

Platform Testing

This is another common service that tests the entire gaming platform of an operator and verifies that it complies with all relevant standards. This may include and is not limited to card games, slot game symbols, die numbers, jackpot triggers, etc.

Therefore, there are four main types of platforms tested by iTech Labs: casino, poker, sports betting, and integrated player account platforms. The full iTech Labs casino audits of the platform may include privacy, security, backup and recovery.

Once such an iTech Labs platform evaluation is complete, the gaming operator receives a report with the results. It gets the ability to place the iTech Labs certification logo on its gaming website, including a hot-linked original certificate on the agency’s website.

Integration testing is a similar service, which aims to ensure that the games function properly and correctly even after they are integrated into the operator’s gaming system. Throughout this test, all the components and interfaces of a game are evaluated.

Game Certification

The certification services of iTech Labs are per the requirements of the Hellenic Gaming Commission and the Danish Gambling Authority (Spillemyndigheden). They cover a wide variety of gaming products, for which the RNG needs to be tested.

Examples include slots, video poker, table games, and many other types of RNG-based games. These services are offered to suppliers of online gambling products in Greece and Denmark and are different from the standard iTech Labs casino certificates.

Game testing covers dozens of fields, such as source code, simulation results, review of game rules, artwork, remote testing, paytables, descriptions, version identifiers, emulation game testing, etc. There is an iTech Labs Certification Committee that makes the final certification decisions.

Annual Security Audits

Some jurisdictions require annual iTech Labs casino audits, while others require them every two years or on a much more regular basis, as changes are always necessary. Also, iTech Labs offers audits before and after the issuing of the certificate.

Information Systems Security is among the areas that require annual re-certification. It includes vulnerability assessments and penetration testing, as well as information backup, incident management procedures, network security control, and others.

The annual security audit by iTech Labs is conducted under the ISO/IEC 27001:2013 standard. It is implemented internationally by most countries where online gambling has been legalised.

Sports Betting Testing

The iTech Labs casino audits are only one part of all the services of the agency. Another key element are the sports betting and pari-mutuel wagering audits. As sports betting is not based on the RNG principle, this evaluation has other aims.

iTtech Labs tests the functionality of the bets and rules of an event, for instance, whether the odds are calculated correctly during betting. This audit also includes testing of wagering system interruptions, payment of winnings, abandoned events, refunds, and others.

The betting site is tested against various other jurisdictional requirements, and at the end, a detailed report is issued outlining the results of the evaluation. There are interim reports throughout the testing as well.

iTech Labs Certification Process

To apply for any of the iTech Labs casino certificates, you will need to contact the agency and fill out a quote. You can also contact a local representative directly – they are based in Australia, Italy, England, and Spain.

The price of the certificate depends on multiple factors, such as the type of the application, the evaluation methods, the scope and complexity of the services, etc. iTech Labs does not publish any pricing on its website.

So, the best way for gaming suppliers/operators to get an insight into the certification process is to contact the iTech Labs Certification Committee. Please use the iTech Lab’s contact info directly on their website.

Additionally, we are going to present to you the application process quickly within the next paragraphs. It is a much more complex procedure, but here is the main outline of the processes if you need iTech Labs certification or testing.

Application

Once you fill out the required details, you can send an application for iTech Labs RNG testing and QA audit. The agency experts will review your application and will contact you if further information is needed.

Then, they will prepare a certification agreement and will provide it to you for review and acceptance. Depending on the exact service, you will receive iTech Labs casino audits regularly throughout the application process as well.

Evaluation

The preparation of an audit plan can take anywhere between a month to several months, during which a detailed inspection is conducted of the offered gaming services.

For instance, for iTech Labs RNG testing, the agency will use statistical methods to evaluate the fairness and the randomness of the RNG mechanics in a game, among many other things.

Certification

The Committee has a certification manager who is responsible for the final evaluation and who makes the final decision on the certification. They can grand different kinds of iTech Labs casino certificates.

They can also extend or suspend the certification, depending on the results from the iTech Labs payout reports and all other audits. They will contact the client to tell the decision and discuss any further actions.

Best iTech Labs Casinos for 2024

There are many great iTech Labs casinos, but the best ones are only a few. They excel in various other sectors, such as game selections, payment methods, mobile apps, etc. Here are the top 5 iTech Labs-certified casinos for 2024:

iTech Labs Casino UKGC Gambling Licence Payout Report Responsible Gambling Other Certificates Casino Awards Secure Link
Licence no. 39483
ITech Labs GamCare
MGA, BeGambleAware, Aspire Global
 SBC Awards
mrmega.com
Licence no. 39483
 ITech Labs BeGambleAware
Aspire Global, MGA, Gamblers Anonymous
 SIGMA Europe Gaming Award
betiton.com
Licence no. 39483
 ITech Labs GamCare
Aspire Global, MGA, Gambling Therapy
 N/A
queenplay.com
Licence no. 39483
 ITech Labs GamCare
Aspire Global, Gamblers Anonymous, MGA
 N/A
mrplay.com
Licence no. 39483
 ITech Labs Gamblers Anonymous
BeGambleAware, Cloudflare, MGA
 N/A
regentplay.com

We picked these five online casinos not only for their impeccable security and game fairness (proved with the seal of iTech Labs) but also for the amazing combination of benefits and advantages they offer to their players.

If you don’t know how to choose an iTech Labs-approved casino site, please refer to the next section. If you would like to play at several operators, then we also have a full list of casino sites tested by iTech Labs.

How to Find iTech Labs-Approved Casinos?

It’s very easy to find UK online casinos approved by iTech Labs, as it is one of the few testing agencies out there that offer payout reports, RNG audits, and certificates. Yet, if you don’t know how to do it, here’s a quick guide:

  • Step 1: Open the Casino Visit the casino website by searching the Internet with the name of the operator or by using a trusted link.
  • Step 2: Go to the Footer of the Homepage While you are still on the homepage of the website, please go to the footer and find the different logos, certificates, and other seals.
  • Step 3: Look for the Logo of iTech Labs Usually, you will find it along the logos of the licensing/responsible gaming organisations. It’s a two-coloured circle with stars, lines, and the sign ‘iTech Labs’.
  • Step 4: Or Go to the Responsible Gambling Page Make sure to check the responsible gaming page of the operator, where you’ll find details about deposit limits, self-exclusion, and other important information.
  • Step 5: Or Check the Terms & Conditions Page You can usually find a link to it at the footer of the casino’s website, and it includes everything from bonuses to privacy policies.

The most trustworthy casino operators are not only tested by iTech Labs, but they also have a special page with the certificates from their RNG and payout audits. You can also see the certificate hot-linked on the iTech Labs website by clicking on their logo.

Finding an RNG-tested casino is easy, as every trustworthy and legitimate operator is required by the licensing authority in its jurisdiction to possess an RNG/payout certification. However, you should know how to set the iTech Labs certification apart from other testing houses.

iTech Labs’s Seal of Approval

iTech Labs's Seal of ApprovaliTech Labs’s Seal of Approval

iTech Labs is a strictly QA testing-oriented agency for the gaming industry. However, it tests not just online casinos but also land-based and sports betting establishments. It also specialises in complementary services, such as gaming consultations for regulators and multi-lingual testing of gaming sites.

The iTech Labs logo is issued for different types of certificates, such as payout and RNG testing. It’s a half blue half white circle, featuring starred elements. The white half of the circle also includes the name of the agency with black letters.

All iTech Labs Casinos Available Online

Here is a list of all licensed casinos that operate with an iTech Labs certification. We will keep this list up to date but don’t hesitate to contact us if you notice any discrepancies.

Advantages and Disadvantages of iTech Labs Casino Certification

Finally, this is the end of our review of iTech Labs, and we would like to summarise the pros and cons of the testing house. Shortly put, an online casino approved by iTech Labs offers many essential advantages.

An iTech Labs Casino Certificate
Advantages:
  • Worldwide Coverage
  • Great Reputation
  • Latest iGaming Standards
  • NATA-Accredited Test Lab
  • Bi-Weekly Status Reports
  • Competitive Fixed Prices
Disadvantages:
  • High Cost of Testing
  • The Logo Is Easy to Misuse

You should stay assured that all recommended casino sites in this guide are independently tested by iTech Labs. Each jurisdiction sets different standards against which iTech Labs conducts its tests and audits. That’s why its certificates enjoy a world-renowned reputation.

Frequently Asked Questions

It is time for some frequently asked questions about iTech Labs. In the next lines, you will find the most important highlights about the iTech Labs payout reports and the other services of the agency, how the casinos use them, and more.

What is an iTech Labs casino certificate?

There are several types of iTech Labs casino certificates, including RNG and payout testing, gaming system integration analyses, and more. The common thing between all the iTech Labs services for the gaming industry is that they are focused on QA testing and evaluation.

What is the purpose of the iTech Labs casino audits?

The main objectives of iTech Labs are focused on the provision of QA testing for the iGaming industry, although they can also include sports betting and land-based facilities. This way, players can be sure that the games are not rigged, while the casino operators are protected against unjustified player complaints.

In which countries does iTech Labs tests?

There are multiple iTech Labs jurisdictions that are also the agency's areas of operation. Examples include the UKGC in the UK, the Lotteries and Gambling Supervisory Inspection in Latvia, and the PAGCOR in the Philippines. The agency also has local representatives in four countries: Australia, Italy, England, and Spain.

What are the best casinos with iTech Labs RNG testing?

The best casino sites with the iTech Labs seal offer games that are independently tested for the fairness and the randomness of their RNG mechanics. Moreover, they are operated by trustworthy and legitimate companies and offer nice bonuses for new players and many other advantages.

How to find casinos with the iTech Labs logo?

It is very easy to find a casino with an iTech Labs certificate. You just need to scroll down to the bottom of the casino website and check its footer for the logo of iTech Labs. It stands out among the other logos, thanks to its two-coloured circled shape and the sign iTech Labs with black letters.

Does iTech Labs have subsidiaries?

As a testing agency established in Australia, iTech Labs has subsidiaries in four other countries: Australia, Italy, England, and Spain. As of 2023, the agency was acquired by another world-renowned testing company – GLI. You can find more information about the company behind iTech Labs in the complete guide.

Cite This Article

To export a reference to this article, please, see below:

Aidan Howe, 2023, iTech Labs Casino Test House, BestCasinoSites.net [Online]. Accessed 29.04.24. Available from: https://www.bestcasinosites.net/test-houses/itech-labs/
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