Danish Bwin Terms and Conditions

There are hundreds of high-quality casino, sports and other games at the Danish Bwin, and the best thing is that you can enjoy them with plenty of promotions and rewards. The welcome bonus for the sportsbook is also amazing but before you make your first deposit, there is one more important thing to do. It comes to reading the full Bwin terms and conditions, and its bonus policy. Find them here, on this page!

General Terms of Use

(LATEST UPDATE: 27.02.2020)

IMPORTANT – READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCEPTING THESE AGREEMENTS. PRINT THESE TERMS AND CONDITIONS, AND SAVE THEM WITH ALL CONFIRMATION EMAILS, SMS MESSAGES, ADDITIONAL TERMS, TRANSACTION DATA, PLAYING RULES AND PAYMENT CONDITIONS AND EXCLUSIONS OF RULES THERE ARE EXCLUSIVE CONDITIONS THERE ARE EXCLUSIVE RULES. WE DO NOT ARRIVE THE CONTRACT WE HAVE ENTERED WITH YOU, PLEASE PRINT AND ARCHIVE IT. THESE TERMS AND CONDITIONS MAY BE CHANGED (AS INCLUDED BELOW).

You agree to be bound by this contact by clicking “Submit” or “I Agree”. When you (as the term is defined below) click on “Submit” or “I Agree” (I accept), or when you use the gaming options (as the term is defined below), a legal agreement is entered into. binding agreement on these terms and conditions between (a) you, the end user (‘ You ’) and (b) ElectraWorks Limited, Suite 6, Atlantic Suites, Europort Avenue, Gibraltar, which is a company registered in Gibraltar under company number 94014. References in this document for “we” , “us” and “our”

ElectraWorks Limited is licensed by the Gambling Authority under the Gaming Act No. 848 of July 1, 2010 (the Gaming Act), with subsequent amendments for the purpose of running online casino games and online betting with fixed odds (the “License”). The license is only valid in Denmark.

We provide gaming opportunities on bwin.dk (collectively called the ‘bwin platforms’), and on any other online or mobile platform that we provide (where each website is a “Platform”), on which you have access to our betting, betting and betting opportunities, including sports-related bets and betting opportunities, as defined below, using your account ( Opportunities ‘).

If you have any complaints, claims or disputes in relation to a result regarding the opportunities or any other activity we perform, you should first contact us in accordance with section 22 below

These terms and conditions together with the privacy policy , the rules of sports-related games , the terms and conditions of sports videos , the section on tournaments , the sections on how to play and how to get started and and the sections on the game rules , the frequently asked questions , all further rules of disconnection and disconnection policy , standard promotional and promotional terms, gift card terms, fees and commission, third party content policy , loyalty / rewards scheme and any additional rules and regulations published on the Platforms and notified to you via email specifically related to and regulating certain events, games, software programs, promotions and tournaments constitute a legally binding agreement between you and us ( “Agreements”). By notifying you of changes to the terms and conditions of the agreements via email, you have the option to cease playing and / or terminate your account in accordance with Section 18 . You should carefully read through all these documents as they each constitute a legally binding agreement between you and us.

If these agreements are considered, in whole or in part, to be invalid, illegal or unenforceable, it will not affect the validity of the other provisions of the agreements, which remain valid and enforceable in accordance with their content.

Please note that these terms and conditions take precedence in the event of any discrepancy between these terms and conditions and the rules of the game or other documents referred to in these terms and conditions.

By clicking “Submit” or “I Agree” and accepting these terms and conditions, you also acknowledge and accept these agreements. Access to and use of our options is governed by these agreements. If you have any questions about these agreements, we encourage you to seek independent legal assistance.

Game options and interactive features (including certain games) may vary depending on the platform you use to access them.

Please read our Privacy Policy, which describes how we treat and protect your personal information. By accepting these terms and conditions, you also acknowledge and accept the Privacy Policy .

SPORTS RELATED GAMES

Sports-related games are the gaming opportunities we make available on the following platforms: bwin.dk and any other sports-related games platforms that we may make available at all times (collectively “ Sports-related Games” ).

If you use or intend to use the sports-related games, you must do so in accordance with section 28 of these terms and conditions specifically applicable to the sports-related games.

PLAY OPPORTUNITIES

Sports-related games are the gaming opportunities that we make available on the following platforms: bwin.dk and any other gaming platforms that we have to make available at all times (collectively “The Games” ).

If you use or intend to use the gaming opportunities, you must do so in accordance with section 29 of these terms and conditions specifically applicable to the gaming opportunities.

1. SCOPE OF THE AGREEMENTS

By acknowledging that you have read these agreements when you sign up to participate, and / or clicking the “Submit” or “I Agree” button when installing any software related to the opportunities made available through the Platforms or when you sign up for your account, you agree to abide by these agreements and acknowledge that your failure to comply with these agreements may result in disqualification, termination of your account (hereinafter defined) in section 3 below), forfeiture of funds and / or legal action against you, as appropriate and as further specified in these agreements. You acknowledge that if you accept these agreements, we will immediately begin to provide you with the benefit of the options. This means that if you accept these agreements when you sign up for our options, you will not be able to cancel your registration at a later date, even if you terminate these agreements and close your account in accordance with section 18 below.

2. USING THE GAME OPTIONS

2.1 You may only use the opportunities if you are 18 years of age or older, and it is legal for you to do so in accordance with the laws of Denmark or any other jurisdiction that may be relevant.

Pursuant to the Danish Gambling Act, we will only be able to open a temporary account in your name until the information you provided at registration has been confirmed. Please note that it is not possible to receive cash from a temporary account and that deposits cannot exceed DKK 10,000. If you have provided incorrect information or if you have not provided us with sufficient documentation as to the accuracy of the information within thirty (30) days of our request for you to provide such documentation, we are obliged to close the temporary account.

2.2 You understand and agree that we cannot provide you with legal advice or guarantees and that you are solely responsible for ensuring that you comply at all times with the applicable law and that you have full legal right to use the opportunities. Without limiting the above, access to our options may be restricted so that they do not apply in certain areas. Any use of the options is solely your own choice, discretion and at your own risk. By using the Options, you acknowledge that you do not believe that the Options are objectionable, debatable, unreasonable or inappropriate in any way.

REGISTRATION IS CONDITIONED THAT YOU EXCLUSIVE ACTION ON YOUR OWN.

3. ACCOUNT / SIGN UP / PAYMENT / CURRENCY

3.1 To use the options, you must first register for an account with us. You can access any of our options through your account (as defined below).

3.2 You can open an account with us by selecting a unique account name and password and providing any other information we request in our registration form, including (among others) CPR number, your first and last name, address, email, date of birth, phone number, country of residence, and expected playthrough (an “Account”). You must ensure that all information provided at registration is accurate and up-to-date. You can change the information you provide at sign up at any time by editing your account settings. See our Privacy Policy for more information. You can also contact us for more information.

By accepting this agreement, you authorize us to collect personal information about you to verify your identity.

3.3 You may also be asked to choose a preferred currency for your account based on the currencies that will be available at any time (“Account Currency”). Please note that once you have made your choice, you cannot change your account currency more than once without our approval (and, in our sole discretion, may be withheld or delayed). If you want to change your account currency more than once, contact customer service. Changes in the account currency will be made on the terms and at the exchange rates that we offer at the time of the exchange. See Currency Converter and Frequently Asked Questions for more information.

3.4 There are no registration fees to open your account. We are not a bank and money is not insured by any government agency. All payments to and from your account must be paid in the currencies available at the facilities from time to time and are non-interest-bearing, and you ensure that all payments to your account are from a payment source where you are the named account holder. If you make a payment to or withdraw from your account in a currency other than your account currency, the deposit and / or payment will be made at the exchange rate offered by us at the time the deposit or payment is made and may be subject to for a small conversion fee. We are obliged to inform players from the UK that the level of protection of their funds is described in ours informational statement . Please note that UK players are required to acknowledge receipt of our informational statement and we will not allow UK players to use any of their funds paid for gaming until they have done so at each of the following times: (i) if a (a) a player from the United Kingdom has previously deposited with us, the next occasion on which that player from the United Kingdom deposits funds with us; and (iii) in connection with any subsequent deposit by a player from the United Kingdom, which is the first since a change to our informational statement.

Customers’ funds are kept in accounts separate from business accounts and arrangements have been made to ensure that assets in customer accounts are distributed to customers in the event of insolvency. This meets the gaming authority’s requirement for the separation of customer funds at the level: medium separation.

See our FAQ for more information or go to the Gambling Authority’s website .

3.5 To play with real money or place a bet, you must deposit funds in the form of “real money” into your account using one of the methods that we have listed at any time. We do not provide credit. Such funds are deposited into your account once we and / or our representatives have received the funds. Minimum and maximum limits may apply to deposits in your account depending on your past activity with us, the payment method, and other factors determined solely by us. For more information on current deposit and payout options and fees, see Cashier.

3.6 You can request payments at any time, provided that all payments made are received. We reserve the right to pay any requested payment in whole or in part using the same payment method and in the same currency as the deposits were made.

3.7 In order to use certain options, you must first download and install software as made available on the appropriate platform.

3.8 We cannot guarantee the continued availability of a particular currency. In the unlikely event that we will have to stop supporting a particular currency and your account currency becomes inaccessible, we reserve the right to require you to convert your account currency into a preferred available alternative to the exchange rates that we offer at that time for the change.

4. RIGHT IDENTITY AND ONE ACCOUNT

The name of your account must match your real and legally valid name and your real and legally valid identity, and the name of your account registration must match the name of the credit card (s) or other payment account used to deposit amounts on or withdraw funds from your account. To confirm your identity, we reserve the right at any time to request satisfactory identity documentation (including, inter alia, copies of valid passport / identity card and / or payment card used) and satisfactory documentation at address (including, inter alia, an invoice from the utilities or a bank statement). Failure to provide such documentation may result in the suspension or closure of your account and we may withhold the account balance in your account until you provide such documentation, and our confirmation process has been completed satisfactorily. You may not have more than one (1) account associated with your use of the Platforms. If you have more than one (1) account or accounts in different names, you must contact us immediately so your account can be managed in a way that you have only one (1) account. We reserve the right to close your account (s) if you have opened multiple accounts. In the event that we have reasonable grounds to believe that multiple accounts have been opened for the purpose of deceiving, we reserve the right to cancel any transaction related to the said fraud attempt. If you have lost your account name or password, contact us for the necessary information.

5. NO PARTICIPANTS IN THE FORM OF GROUP EMPLOYEES OR ASSOCIATED COMPANIES

If you are (i) a board member, director, employee, consultant or representative of GVC Holdings PLC or any of its subsidiaries, including ElectraWorks Limited (the “Group”); (ii) a supplier or distributor in relation to the Group; (iii) bookmaker or betting agent or any person who is otherwise involved in the creation, organization or conduct of an event for which we are betting (including, inter alia, athletes, athletes, members) of sports clubs and / or leagues), you are not permitted to sign up for an account with us or to use any of the options directly or indirectly (in each case an ”Unauthorized Person”) unless this is done in connection with your employment as a Group employee. Relatives of unauthorized persons must also not register as users with us or use any of the options directly or indirectly. For these reasons, the term “relative” (among other things) includes both spouse, partner, parent, child or sibling.

6. YOUR USE OF THE GAME OPTIONS

6.1 We reserve the right, in our sole discretion, to discontinue, modify, remove and / or add to the options with immediate effect and without notice, and we are not liable for any such action.

6.2 We prohibit the use of all unfair practices when opportunities are used. We do this to protect our customers and the integrity of our opportunities. Please read our Unfair Benefits Policy incorporated in these agreements for more information and our Fraud Prevention Policy in Section 29.4. If it is found that a customer participates in some kind of agreed bet or other activity that we consider fraudulent, his account may be permanently closed and there may be a risk of forfeiture or withholding of balance in accordance with section 17 of these Terms and Conditions.

6.3 We prohibit the publication of any prohibited third-party content (as defined herein) on our platforms. For more information, read our third-party content policy incorporated into these agreements.

6.4 We reserve the right at any time to suspend your use of certain of our options, platforms or games.

6.5 No notices or information published on the Options is intended to constitute legal or fiscal law and we accept no responsibility for relying on such content.

6.6 As far as time is set for your use of the options, we use the time zone GMT + 1, unless otherwise stated.

6.7 Your use of the options applies only to your own personal use. Do not use the opportunities for any commercial purpose.

7. COPYRIGHT AND TRADEMARKS

The terms bwin and other trademarks used by the Group are trademarks, service marks and / or trademarks of the Group or one of its subsidiaries or affiliates or its licensors. In addition, all other material used by the Group, including the software, graphics, images, photographs, animations, videos, music, sound and text (and all intellectual property rights in or to the foregoing) is owned by the Group or one of the Group’s affiliated group companies. and / or licensors and are protected by copyright and / or other intellectual property rights. You are not granted rights to copyrighted material or trademarks or service marks and you may not use them without the written consent of the Group.

8. PROVIDER OF ELECTRONIC GAMING OPTIONS

To take advantage of the opportunities you must send money to and may be required to receive money from us. We may use third-party electronic payment processing and / or financial institutions ( ’ESPs’ ) to process such financial transactions. You authorize us, to the extent necessary, to irrevocably allow these ESPs to process deposits and withdrawals to and from your account, and you irrevocably agree that we may make these decisions on your behalf in accordance with your wishes , which you specified using the appropriate feature on our platforms. You agree to be bound by the terms and conditions of use of each applicable ESP. In the event of any discrepancy between these agreements and the terms and conditions of the ESP, these agreements shall take precedence.

9. BONUSES

We may at any time offer you free or bonus amounts to which we credit your account (“bonus (s)”). Such bonuses may only be used in relation to such options, which may be stated when you are offered the bonus. Acceptance of such bonus must be in accordance with additional terms and conditions that we may make available today for each of such bonus offers and, if there are no such offers, then it will be in accordance with standard terms and conditions for promotions and the bonus release restrictions contained in the relevant offer. The offers can only be used ONCE unless otherwise stated. You will not be entitled to withdraw a bonus amount and you will not be able to remove any amount earned through a bonus from your account unless you have first met the applicable terms, including, without limitation, any qualification bets or restrictions.

10. PAYMENTS

10.1 The balance in your account is the amount of real money (if any) deposited into your account, plus any gains and / or minus any losses incurred as a result of the use of the options, less any rakes or entry or other fees , if applicable, and deducted any amounts previously paid or lost or recovered from us due to known or suspected fraud, or because deposits or other transactions have been declined or canceled by your bank or any other relevant third-party bank (whether due to insufficient funds, chargebacks or otherwise) which is otherwise deducted or forfeited under these agreements ’ (“Account Balance” ).

10.2 Acceptance of a payment request is contingent upon any restrictions regarding deposit method, bonus restrictions and / or security reviews (see section 15 below) and any terms of these agreements. All amounts you raise are subject to the transaction limits and any deposit fees and payment methods that you will be informed of prior to making deposits and withdrawals.

10.3 We may report and withhold any winnings amount in order to comply with any applicable law. You are solely responsible for all taxes and fees in relation to any winnings you receive. Account balances cannot be transferred, replaced or exchanged for any gain. Payment of amounts that you raise must be made per. check, electronically, by credit card and / or otherwise, at our discretion. However, we will try to comply with the preferences that you have set when you enroll.

10.4 Payments will be made as soon as reasonably possible (subject to up to three business days for internal handling), although there may be delays due to any security review (see section 15 below) that we perform and with the exception of cases where we withhold such payments in accordance with these agreements.

10.5 All payments made in EUR via bank transfer within SEPA area are processed in accordance with SEPA criteria. This means that both the sender and the recipient of their respective bank are charged normal domestic fees for the transaction, even if the transfer occurs between two different countries within the SEPA area. For all other transfers, we pay all transfer fees for the first transfer and subsequent transfers that you make each calendar month, but no more than EUR 1,000. You will have to pay all fees for any subsequent transfers.

11. CONTENTS OF THIRD PARTY / INCORPORATE BEHAVIOR OR ABUSE

11.1 Insulting or objectionable language on your part is not tolerated on our chat forums or in any other way on the platforms or against the employees of the group. In addition, you also have no right to make false and / or harmful comments regarding the Group’s operation on any media or forum.

11.2 In addition to the terms of our Third Party Content Policy , we may reject or delete any text, files, images, photos, video, sounds or other material (“Third Party Content”) that you have placed on the Platforms and in our sole discretion violate the Terms of these agreements.

11.3 Any violation of this policy may result in the removal of third-party content, the withdrawal of your permission to use the opportunities, and / or any other action that may reasonably be required by us to ensure compliance.

12. TRANSFER OF ACCOUNT NAME AND PASSWORD

12.1 The account name and password you chose when signing up for an account may not be disclosed to a third party. You are solely responsible for the security of your account name and password.

You agree to hide and keep your account name and password confidential so that others cannot use them. You must notify us immediately if you discover or suspect that your password has come to the attention of others so that we can close your account and thus minimize the risk of abuse. We assume that any person who identifies themselves by providing a correct username and password is the rightful account holder, and all transactions where the username and password have been correctly entered will be considered valid. We are not required to maintain account names and passwords. If you have lost your account name, username or password, please contact us for the necessary information.

12.2 In accordance with the provisions of the Payment Services and Electronic Money Act, you are liable for any losses in your account arising from unauthorized use thereof.

13. FRAUDULAR ACTIVITIES, PROHIBITED TRANSACTIONS AND FAILED DEPOSITS

We have a zero-tolerance policy against inappropriate games and fraudulent activities. If, in our sole discretion, we find that you have in any way cheated or attempted to cheat to deceive us and / or the Group or another user of any of the options, including, among other things, gaming manipulation, payment fraud, manipulation of multiple currency options , betting on all possible outcomes of a game or event, or if we suspect you of fraudulent payment, including the use of stolen credit cards, or any other fraudulent activity (including, among other things, any chargeback or chargeback) or a prohibited transaction ( including, among other things, money laundering), or if your deposits for some reason cannot be remunerated by your bank, we reserve the right to suspend and / or close your account and recover irrecoverable claims using any method that may be lawful for us to use, including (i) debiting the amount you owe, on your account and (ii) instructing third-party debt collection companies to get the debt paid. This may adversely affect your credit rating and may mean that we must share your personal information (including your identity) with relevant agencies and report any criminal or suspicious activities to the relevant authorities. on your account and (ii) instructing third-party debt collection companies to get the debt paid. This may adversely affect your credit rating and may mean that we must share your personal information (including your identity) with relevant agencies and report any criminal or suspicious activities to the relevant authorities. on your account and (ii) instructing third-party debt collection companies to get the debt paid. This may adversely affect your credit rating and may mean that we must share your personal information (including your identity) with relevant agencies and report any criminal or suspicious activities to the relevant authorities.

We reserve the right to cancel and withhold any winnings obtained by a person or group of persons and to cancel and withhold any standard player points earned by a person or group of persons where we have reasonable cause to believe that said person or group of persons acts or has acted jointly in an attempt to defraud or harm us and / or the group and / or the opportunities and / or the platforms in any way.

For the purposes of data protection, security and fraud prevention, we do not normally allow the use of the communication channels included in the options and / or platforms (including, among other things, chat tables at dealer tables) to offer or advertise any offers, products and opportunities ( whether it is yours or a third party). You are expressly prohibited from disclosing information or contacting our customers to offer or advertise any offers, products or opportunities.

If, as far as the sports-related games are concerned, we suspect that there has been match fixing, price agreements or other manipulation of an event, we reserve the right, in our sole discretion, to (i) suspend the supply of an event or series of events in our markets and (ii) delay and / or withhold payment for an event or series of events in our markets until the integrity of such event or series of events has been confirmed by the relevant sports association.

In the event that the relevant sports governing bodies confirm that an event or series of events has been actively manipulated, we reserve the right, in our sole discretion, to suspend all bets on such events made by either person who is identified as being in possession of insider knowledge of betting or of any other person who, in our reasonable opinion, is connected to, trades with or in any way is involved with such person.

14. ERROR

You must notify us as soon as you become aware of any errors related to your account, or any other calculation relating to any bet or bet you have made or any currency conversion. In the event of any such error or system error or game failure (a divergence from the normal functionality of the gaming logic due to any cause), which will result in an error in the calculation of odds, surcharges, fees, rake, bonuses or payout or any currency conversion, depending on what is relevant (“Error”). We will seek to put all parties directly affected by such an error in the position in which they were before the error occurred. We reserve the right to cancel and declare bets or bets invalid if they have been subjected to such error and to withdraw any amount from your account, which relates to the relevant bets or games. If there is not a sufficient amount in your account, we may require you to pay us the appropriate differential amount to offset these bets or bets. In all cases where we determine (in our sole discretion) that an error exists and this decision has been used to obtain an unfair advantage, we reserve the right to consider this activity subject to section 16 (Forfeiture and Account Closing) of these Terms and Conditions of Use.

15. SECURITY REVIEW

In order to maintain a high level of security and integrity in the system, we reserve the right at any time to conduct a security review to validate your identity, age, enrollment data you provided, to confirm your use of the options, including your compliance with these agreements and the Group’s policies and your financial transactions conducted through the Options to see whether there has been a breach of these agreements and applicable law (a “Security Review”). As such, you authorize us and our representatives to make any inquiry about you and to use and disclose to any third party what we deem necessary to validate the information you provide or provide to us us in accordance with these agreements, including ordering a credit report and / or other means of checking the information in third-party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may, in our sole discretion, request.

16. LOST AND CLOSING OF ACCOUNT

16.1 WE RESERVE OUR RIGHT TO OUR OWN UNLIMITED ESTIMATE AND IN RELATION TO YOUR ACCOUNT, ANY ESP-RELATED ACCOUNT (as ESP is defined in Subsection 8), ACCOUNTS THAT YOU MAY HAVE ON OTHER WEBSITES AND OWNERS OR OWNERS OR / OR OWNED OR OPERATED BY OR ON BEHALF OF THE GROUP AND, IN YOUR USE OF THE GAMING OPTIONS, ALL OPTIONS THAT MAY SHARE THE SHARED GAMES / TABLE PLATFORM TO BRING THESE AGREEMENTS TO OFFER, OFFER, OFFER, OFFER, OFFER, OFFER, HOW TO ACCOUNT THE AMOUNT OF LAST PAYMENTS, BONUSES AND PROFITS, IF:

16.1.1 You have made a material breach of one of these agreements

16.1.2 We acknowledge that you have used or attempted to use the fraudulent, agreed-upon gaming options (including chargebacks) or illegal or inappropriate activity (including, without limitation, manipulating the multiple-use options) currencies)

16.1.3 We become aware that you have played on another website with online games or opportunities and are suspected of fraud, agreed gambling (including in relation to chargebacks) or illegal or inappropriate activity

16.1.4 You have “reversed” or denied any of the purchases or deposits you made in your account or

16.1.5 You go bankrupt or simultaneous cases are going against you somewhere else in the world.

17. TERMINATION AND CLOSING OF PLAY OPTIONS

17.1 You are entitled to close your account and terminate these agreements by raising the full balance of your account and contacting us by email. letter, email or telephone. You will find our contact information under “Contact us”. We will respond to your inquiry in a timely manner provided that you remain responsible for all activities on your account until the account is closed. Once your account has been closed, the full balance on your account will be paid out to you as soon as possible and no later than 5 business days after the account is closed.

17.2 We take responsible gaming seriously. If you would like us to close your account or place a bet restriction on your account to ensure that you are playing responsibly, you can send an email to responsible.gaming@bwin.dk In which case we will endeavor us to close your account or change your gaming restriction as soon as possible.

17.3 Without limiting Section 16 , we are entitled to terminate these agreements upon seven (7) days notice (or attempt to notify) to you at the email address you have provided us. If we make such termination, we will notify you of the termination by email and, unless the termination is in accordance with Section 16 , and the balance on your account will be refunded as soon as reasonably practicable. Once we have terminated pursuant to Section 16 , any withdrawals, bonuses and winnings in your account will not be refundable and will be deemed to have been lost.

17.4 The termination of these agreements does not affect any outstanding bets or bets, UNLESS the outstanding bets or bets are valid and in no way constitute a breach of these agreements.

17.5 The following sections of these Terms and Conditions will also apply after these agreements have been terminated by one of the Parties: 14, 17, 18, 19, 21, 22, 23, 24 and 25 together with any other sections required in relation to the interpretation.

18. COMPENSATION

YOU ACKNOWLEDGE THAT YOU MAY USE THE OPPORTUNITIES IN ACCORDANCE WITH THE TERMS AND CONDITIONS SPECIFIED IN THE AGREEMENTS AND THAT YOU WILL KEEP US (AND THE ACTIVITIES OF OUR GROUP) EXEMPLARABLE ABILITY OR ABILITY TO AVOID OBLIGATION OR OBLIGATION TO AVOID OBLIGATION OR OBLIGATION TO AVOID OBLIGATION OR OBLIGATION TO AVOID OBLIGATION OR OFFICIAL RISK FEES) WHICH WE (OR THE BUSINESS OF OUR GROUP) OBTAIN TO US, AND OBLIGATE THAT YOU HAVE FAILED THESE AGREEMENTS.

19. DEPOSIT LIMITATION AND SELF EXCLUSION

19.1 If you have chosen to use one of the self-exclusion tools in connection with a platform provided by a group company at any time, you acknowledge and agree that you are not authorized to open or use an account with another group company (” Extra Group Account “) during the self-exclusion period you have selected.

19.2 If you choose to use the self-exclusion tools in connection with one of the platforms, you can do so for a period of 24 hours, a month or for an unlimited period.

19.3 You may choose to limit the deposits you make in connection with one of the platforms provided by a group company at any time. The deposit limit may apply for a day, a week or a month.

19.4 The Gaming Authority has established a register where you can register if you wish to be excluded, be it temporary or permanent, from being able to play online games in Denmark. The register is called ROFUS (Register of Voluntarily Excluded Players). If you choose to register in ROFUS, you can do so on the Gambling Authority’s website http://www.pillemyndheden.dk/ under “Exclusion from games”.

20. LIMITATIONS AND EXCLUSIONS

20.1 YOUR ACCESS TO THE Platforms, DOWNLOAD OF SOFTWARE RELATING TO THE OPPORTUNITIES, FROM THE Platforms, AND THE USE OF THE OPPORTUNITIES OR THE INFORMATION WE PROVIDE AS AVAILABLE IN YOUR USE OF YOUR OPPORTUNITY AS IS AVAILABLE AS YOUR USE AS AVAILABLE,

WE ARE NOT, WE ARE NOT, SOFTWARE.

IN ADDITION, WE ARE NOT RESPONSIBLE FOR ANY TRIAL FROM YOUR PAGE TO USE THE OPPORTUNITIES USING METHODS, METHODS OR WAYS THAT WE WERE NOT INTENDED. WE ARE NOT REQUIRED TO PROVIDE REDUNDANT OR BACKUP NETWORKS AND / OR SYSTEMS.

20.2 WE PROVIDE THE OPPORTUNITIES AVAILABLE WITH Reasonable Craft Knowledge AND CARE AND IN ESSENTIALITY AS DESCRIBED IN THE AGREEMENTS. WE DO NOT MAKE ANY PROMISES OR WARRANTIES RELATING TO THE POSSIBILITIES.

20.3 OUR ANY OR ANY OR ANY ANY OR ANY ANY OR ANY ANY ANY PARTICIPATION OR ANY USE OF THE OPINION OR ANY COMPUTER, NEGLIGENCE) OR OTHERWISE WILL BE LIMITED FOR A TWELVE (12) MONTH PERIOD TO THE AMOUNT, WHETHER YOU HAVE PAID FROM YOUR ACCOUNT TO BETTER RIGHTS AND / OR FEES, AS WELL, OR AS WELL, AS WELL, AS WELL, AS WELL AS THE FEES TWELVE (12) MONTHS PERIOD AND IN RELATION TO THE RELEVANT OPPORTUNITIES FOR WHICH THE QUESTION OF LIABILITY IS APPLIED.

20.4 THE GROUP (INCLUDING ITS BOARD MEMBERS, DIRECTORS, REPRESENTATIVES AND EMPLOYEES) IS NOT LIABLE TURNOVER, BUSINESS, OPPORTUNITY, GOODWILL, JUDGMENT OR BUSINESS ABUSE OR ANY LOSS THAT THE GROUP CANNOT PRESENT AT THE TIME. THESE AGREEMENT OR YOUR USE OF THE OPPORTUNITIES.

20.5 NOTHING IN THESE AGREEMENTS CAN BE INTERPRETED AS EXCLUSION OF LIABILITY WHICH WE MAY HAVE IN ACCORDANCE WITH ANY FRAUD, DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR INJURY INJURY OR INJURY.

21. NOTICES / COMPLAINTS

If you have any complaints, claims or disputes in relation to a result regarding the opportunity or other activity, you must send your complaint to us in writing as soon as practicable after the date of the original transaction to which the claim or dispute relates. You can send complaints by email. e-mail to complaints@bwin.dk. You may also notify us in writing at: Customer Facilities Manager, Suite 6, Atlantic Suites, Europort Avenue, Gibraltar. Any notice we give you (except as otherwise provided in this Agreement) will be sent to the email address you provided when you signed up for your account. It is your responsibility to notify us of any changes to this address through the “Change Email” feature of our software and periodically log in to your email account to verify that email has come from us .

Your complaint must contain sufficient information to identify your account, such as your full name and CPR number, as well as the reason you are complaining. We are entitled to reject your complaint if this information is missing. We will process your complaint as soon as possible and if you have not received a response within 14 days, we will notify you when you can expect it.

22. DATA PROTECTION

22.1 We may share your personal data with our group companies, representatives and affiliates or other third parties who may use such data for exactly the same purposes as we specify and within the terms of these agreements. We will use your personal data in accordance with the Privacy Policy. When we partner with a third party where they may perform certain functions for us or we may have activities under a third party trademark, we may share and / or transfer your personal information and any other data related to your use of the the possibility of such a third party. By using the Options and accepting these Terms, you hereby consent to us being able to share and / or transfer this information and personal data to such third parties, subject to applicable data protection laws and associated regulations.

22.2 You must assume that all use of our website and emails, sms and phone calls between you and us are registered. These records are our property and can be used as documentation or for the purpose of improving the gambling opportunities and our customer service.

23. LAW SELECTION

These agreements are governed by and construed in accordance with Danish law. You irrevocably agree to comply with the exclusive legal authority of the court of Denmark for the settlement of any dispute or situation arising out of or relating to these agreements or the opportunity to enforce them. If any party to these agreements is in any way deemed to be invalid, illegal or unenforceable, this will not affect the validity of the remainder of the agreements, which remain valid and enforced in accordance with their terms.

24. TRANSFER

We reserve the right, without notice, to assign, license or pledge these agreements, in whole or in part, to any person (but without your consent), provided that such transfer does not change the terms that apply to you, or brings about stricter terms for you. You may not assign, license or otherwise transfer any of your rights or obligations under these Agreements.

25. THIRD PARTY RIGHTS

25.1 Except as expressly provided in these agreements, a third party is not entitled in its own name to support or enforce any provision of these agreements.

25.2 For the avoidance of doubt, each member of the Group is a prospective third party beneficiary in relation to these agreements.

26. COMPLETENESS AND AMENDMENTS OF THE AGREEMENT

You fully understand and agree that you are subject to these agreements as well as any changes we may make at any time. We may make changes to these agreements at any time either by notifying you of the new terms at e-mail or SMS and / or by publishing the amended Agreement (s) on that platform or other sites that you use to access the gaming opportunities. The changes will take effect within thirty (30) days of publication. If the changes cannot be considered to be detrimental to you or are completely unimportant, they will take effect immediately. If you cannot accept a change, your only option is to terminate these agreements. Your continued use of the options after you have been notified of the change or after the 30 days have expired, is considered a binding acceptance of the change. You are solely responsible for reviewing these agreements and any changes each time you play. These agreements and the documents referred to herein represent the complete and final agreement between you and us with respect to these agreements and override any and all prior agreements between you and us.

27. SPORTS RELATED GAMES

27.1 The following terms apply only to your use of sports-related games. Please note that in the event of any discrepancy between this Section 28 and the remaining sections of these Terms and Conditions, this Section 28 shall prevail to the extent that it applies to your use of the sports-related games.

27.2. Rules and procedures for sports-related games

You must use the sports-related games in accordance with the generally accepted rules set forth in the Rules for sports-related games and any other pages specifically relating to and regulating a particular event, game or tournament ( ”Rules” ). We advise you to carefully read all these rules.

27.3. Terms of bets

We reserve the right to use symbols (such as 1, X, 2) and abbreviations to indicate the outcome of the bets. We will maintain a Help section on sports-related games at any time, which contains information about the types of bets used and terms used. We recommend that you familiarize yourself with the exact details of any action before you make it. Any additional information that appears at the top or bottom of events and odds displays form part of the rules for that event, and in the event of a discrepancy, these will take precedence over these terms. We recommend that you read this information carefully.

27.3.1 Betting limits

We reserve the right to limit the maximum amount wagered for each or combined bet.

27.3.2 Limits on winnings

The maximum accumulated amount you can win through the sports-related games within a seven (7) day period is USD 250,000 (net profit excluding wager) or, if your account currency is in EUR, GBP, DKK, HUF, PLN, CAD , YEN or RON at the time such maximum is reached: EUR 233,000, GBP 201,000, DKK 1,736,000, HUF 72,153,000, PLN 1,037,000, CAD 335,000, YEN 10,000,000 or RON 1,054,000, respectively. This maximum shall apply irrespective of the number of bets made or pending, or the amount wagered or pending, and our acceptance of your bet or bet does not constitute an agreement to make a payment if your winnings exceed our winnings limit (above), and it is your responsibility to be aware that you will not receive a payout if your net profit exceeds this limit.

The maximum amount you can win through the sports-related games in a single bet is $ 12,000 (net profit excluding wager) or, if your account currency is in EUR, GBP, DKK, HUF, PLN, CAD, YEN or RON at that time, where such a maximum is reached, respectively CHF 12,000, EUR 11,000, GBP 10,000, DKK 83,000, SEK 110,000, NOK 102,000, PLN 50,000, CZK 303,000, HUF 3,500,000, TRY 40,000, HRK 84,000, RON 51,000, RUB 51,000, EEK 176,000 , LVL 8,000, LTL 38,000 or BGN 22,000.

These limits are only approximate values ​​and are subject to fluctuations in exchange rates. We reserve the right to impose different pay limits at any time.

27.3.3 Calculation of winnings

In the case of a bet with fixed odds, the winner is calculated by multiplying the bet with the fixed odds. For live bets, you accept any changes in the odds while the betting process is in progress. Changes in the odds should be understood as the ones that happen, from the election added to the insert and our acceptance of the bet. The odds then appear on your bet confirmation message. In the event that you make more than one bet (including the combination of one and more bets) and your total winnings exceed the limits of winnings set forth in section 28.3.2 above, we are entitled to reduce the wager in that event. it is necessary to comply with the restrictions on the winnings.

27.3.4 Accuracy of efforts and results

To ensure the highest possible accuracy of all efforts and results, we calculate your account funds using four decimal places. For technical reasons, your account balance can only be displayed with two decimal places, and it can occasionally result in discrepancies when a four-decimal value is rounded to a value of two decimal places.

27.4 Acceptance and Validation of Terms

27.4.1 Bets must be made through the sports-related games.

27.4.2 A bet is considered valid upon confirmation of acceptance by our external servers. A bet is confirmed when it appears in the customer’s account under “My Bets”. Once a bet is made and accepted, the corresponding amount will be charged to your account. Once the stakes are accepted, they can no longer be canceled or changed in any way.

27.4.3 When you make the bet, you confirm that you have no prior knowledge of the outcome of the particular event for which the bet applies (“ Event ”). If, during the period of acceptance of bets, knowledge emerges that the outcome of an event can be determined, we reserve the right to vary the deadline for acceptance of bets or invalidate any bets made.

27.4.4 We reserve the right to void any bets that were mistakenly accepted at a time when there was insufficient funds in your account to cover the bet amount prior to the event taking place. With respect to the above, if your account balance partially covers a bet on a bet, we reserve the right to accept your bet with a bet equal to the sum of your account balance. We also reserve the right to take the necessary precautions to protect you from further losses if you lose EUR 5,000 (or an equivalent amount) or more during a given four-week period.

27.4.5 All efforts must be made and accepted before the start of the relevant event. Any bets made or received after the start of the event will be void unless the wager offer is clearly intended to be available after the start of the event (ie, decided live bets).

27.4.6 If, in the case of live bets, delayed TV coverage or data transfer results in a bet being made at the wrong price, immediately after the selected participant / team has received a significant advantage, we reserve the right to invalidates that bet, whether you win or lose.

27.4.7 If an event is canceled or considered invalid, the relevant choice is considered to be made with neutral odds in decimal places of one (1.00). In the case of an individual bet, the bet amount is refunded. In the case of multiple bets where events that are canceled are shown together with other events that are valid and where there is a chance of winning, the multiple bets are considered won, but the accumulated odds are then adjusted.

27.4.8 Multiple bets are not accepted, in the case where one part of the bet contributes to the result of another.

27.4.9 We reserve the right, in our sole discretion, to discontinue, modify, remove and / or add sports-related games with immediate effect and without notice, and to the extent permitted by law, we are not liable for any such action.

27.5 Changes in Account Currency

To avoid any doubt, if you change your account currency while a bet is active, any winnings to your new account currency are converted at the exchange rates that apply at the time of payment.

28. GAMING OPTIONS

28.1 The following terms apply only to your use of gaming opportunities. Please note that in the event of any discrepancy between this Section 29 and the remaining sections of these Terms and Conditions, the remaining sections of these Terms and Conditions shall prevail.

28.2 Games with fictitious money and real money

By registering for the gaming opportunities, you (through the software (defined below)) gain access to both games and tournaments with “ fictitious money ” (“ games with fictitious money ” or “ free games ”) and games and tournaments with “ real money ” (“ real money games, respectively.””or” real money games “) through the gaming options. It is not necessary or required to make a payment in order to play free games, except any expenses you may have from your ISP or telecommunications provider in accessing the gaming opportunities, and you may play free games without deposit, We reserve the right, at our sole discretion, to cancel, modify, remove and / or add gambling options with immediate effect and without notice, and we are not liable for any such action.

28.3. Gambling rules and procedures.

You must use the gambling facilities in accordance with the generally accepted rules of play set out in the Gaming Rules section and the procedures relevant to the gambling opportunities you use specifically set out in the gambling section of the online home page bwin.dk, including, among other things, the promotional section , the Tournament section, the Game Instructions and Rules section, how to play, table bets, tournaments, tournament rules, the Poker Label section and any other page that specifically relates to and regulates a particular event, game or tournament (“Rules”) .

28.4 Policy against cheating

We are committed to preventing unreasonable behavior in connection with gambling opportunities, including, inter alia, agreed bets between players, non-human players (bots), “chip dumping”, “scripting” and other inappropriate behaviors that give players an unreasonable amount of benefit ( Unfair Benefit Policy) relative to the other players on the Website. We are also required to register and prevent the use of software programs designed to allow artificial intelligence to play on our platform, including, among other things, profiling opponents, cheating software, or anything else that we consider to provide you with unreasonable advantage over other players who do not use such programs or systems (“Artificial Intelligence Software”). You agree that we will take our steps to monitor and prevent the use of such artificial intelligence programs and software, including, inter alia, reading the list of active programs on a player’s computer and you declare that you are not will use any kind of software based on artificial intelligence, and / or similar programs. If we suspect that a player has exhibited the behavior set out in this Section 29.4 or any other conduct that we consider to be unreasonable or fraudulent, we reserve the right, at our sole discretion, to block his or her account and withdraw the funds deposited. . Players are not entitled to require us to take any other action against players who are suspected of agreed gambling, cheating, “scripting” or any other unreasonable or fraudulent behavior. If a player has been cheated by another player in connection with the use of the gambling facilities, we are only required to reimburse the sums lost by the player if we are able to identify the account from which the cheating was made and access to the funds in question. If there is more than one player,

28.4.1 Agreed gambling and cheating

It is an agreed game when two or more players try to gain an unfair advantage by exchanging knowledge about their cards or something. A player who, in our opinion, engages in an agreed bet or attempts to engage in an agreed bet with another player in connection with the use of the betting options may be permanently barred from using the betting options or the software, the player’s account may be closed with immediate effect, and we are entitled to withhold all funds in their account. Also, a player is not allowed to play against himself and such behavior is considered cheating. If you suspect a player is playing an agreed game with another player or cheater, please contact us.

28.4.2 Automatic players (bots)

The use of artificial intelligence, which is played in whole or in part, without human participation, including robots, is strictly prohibited in connection with our gaming opportunities. All actions taken by a player in connection with the gaming options must be performed by the player in person through the user interface available for the use of the gaming options. If you suspect that there is a player using some kind of artificial intelligence, please contact us

28.4.3 “Chip dumping”

This is “chip dumping” when a player intentionally loses a game in order to transfer their chips to another player. If we reasonably suspect that a player is participating or attempting to “chip dump” with another player in connection with the use of the gaming opportunities, that player may be permanently barred from using the gaming opportunities and their account may be closed with immediate effect. If you suspect a player is participating in “chip dumping”, please contact us .

28.5 Software

You may install and use the software we make available through the platforms used to provide the gaming capabilities (the “Software”) to a hard disk or other storage device and make backup copies of the Software, provided such use and backup are for your sole use. personal use in connection with the use of the gaming opportunities in accordance with these agreements, and further that such installation and use is made through a computer or other device for which you are the primary user. The structure, organization and code of the software are valuable business secrets and belong to the Group and / or its companies and / or its licensors. You do not acquire any rights to the Software except that you may use it in accordance with these agreements. In addition to cases, where expressly permitted by law, it is strictly forbidden – and you agree not to – to modify, adapt, translate, reverse engineer, separate, disassemble or otherwise attempt to identify the source code of the Software or any of its parts or to develop, publish or distribute related material based on the Software. You agree that the Software may not be forwarded, transferred or exported to any other country or used in any manner prohibited by applicable laws, restrictions or regulations. remove or otherwise attempt to identify the source code of the software or any of its parts or to develop, publish or distribute related material based on the software. You agree that the Software may not be forwarded, transferred or exported to any other country or used in any manner prohibited by applicable laws, restrictions or regulations. remove or otherwise attempt to identify the source code of the Software or any of its parts or to develop, publish or distribute related material based on the Software. You agree that the Software may not be forwarded, transferred or exported to any other country or used in any manner prohibited by applicable laws, restrictions or regulations.

28.6 Shared games, shared tables and shared database platform

We reserve the right, but are not obligated, to run and use a shared table, server and database platform or system (“Shared Game / Table Platform”) that allows users of the gaming opportunity to play with players who come into the games, tables, and tournaments of other websites and brands that run the same shared gaming / table platform. If a shared gaming / table platform is used, you agree that you may be placed at these regular games / tables of our choice and that, to the extent that you violate the terms and conditions of a site or trademark that using the shared gaming / gaming platform, may choose to block you in whole or in part from the entire system, so that you cannot play through any of the websites or trademarks that use the shared gaming / gaming platform. section 4 ), we may require you to have only one account on the shared gaming / table platform if the same is used.

28.7 Deposit on accounts with fictitious money and accounts with real money

Amounts in the form of “fictitious money” have no value in themselves and are kept separate from amounts in “real money”. They cannot be transferred to a “real money” account, nor can they be exchanged for any currency. We make no promise to accurately record how many chips of fictitious money you have, and you can lose your chips to fictitious money at any time. In addition, we reserve the right to set a maximum limit on the number of chips in accounts with fictitious money.

28.8 Settlement of Disputes at Play.

You fully agree that the Random Number Generation Software ( ”RNG” ) determines how cards are mixed and dealt, as well as how other randomly generated events are conducted when required in the gaming options. If there is a discrepancy between the result displayed on the software (which is installed and running on your hardware) and our server, the result displayed on our server will apply to the game result. In addition, you understand and agree (subject to your other rights and legal opportunities) that our statements are the determining authority with respect to your use of the gambling opportunities, the activity arising therefrom, and the circumstances under which such activity arises.

28.9 Real Money Games and Tournament Currency

Where a real money game or tournament is only available in a currency other than your account currency, you may in some cases be able to place a buy-in in the above in the currency of the relevant game / tournament. Such buy-in (along with any winnings) is subject to the terms of exchange rates that we are offering at the time. See Currency Converter and Frequently Asked Questions for more information. In any case, you will only be allowed to place bets and bets in your account currency.

29. MEMBERSHIP OF OUR VIP PROGRAM

We may at any time offer, withdraw, revoke or change the terms of any membership of our VIP Program by notifying you by email. email. For the avoidance of doubt, membership of our VIP program is at our discretion and your status as a member of our VIP program may be changed at any time.

PRINT THESE TERMS AND CONDITIONS AND ARCHIVE THEM FOR FUTURE REFERENCE. IN ADDITION, WE RECOMMEND THAT YOU PRINT AND SAVE ALL TRANSACTION REQUIREMENTS AND GAME RULES APPLICABLE TO YOUR ACTIVITIES.

If you have any questions, please contact our 24/7 customer service.

Modified / created 12.03.2020

General Rules for Sports Betting

(Last updated 05.10.2017)

A1 General rules

A1.1 Parties to the Agreement:

The parties to each game are the company on the one hand and the customer (hereinafter referred to as “the user”) on the other.

A1.2 Ineligible parties:

Gambling is not permitted on behalf of others; bookmakers or game agents are not allowed to enter games. It is not allowed to play at events attended by the player (“participant” here means a person who is involved as an athlete, owner, coach or official of a participating club or team) or who is booked by a participating person. bets on leagues, cups or other events in which the respective club / organization participates may not be put or ordered by the persons considered to be participating in the respective event. If these rules are violated, the company reserves the right to refuse payment of all winnings or bets already paid and the right to cancel all bets. The company is not required to obtain information about whether a user can be assigned to one of the groups mentioned above. The company is therefore entitled to impose the aforementioned consequences on a user as soon as it has become clear that the user can be considered as one of the groups mentioned above.

A1.3 Unknown result:

The player declares that at the time of entering the game he is not aware of the outcome of the respective event.

A1.4 Multilingual Games:

The company reserves the right to reject games or parts of games and to cancel ambiguous games.

A1.5 Warranty / Data Processing:

The Company assumes no responsibility for input, transmission and / or assessment errors. In particular, the company reserves the right to continuously correct errors in odds or in the assessment of betting results (eg exchange of odds, results, team, etc.) – or to declare the bets in question void.

In addition, the Company assumes no responsibility for the accuracy, completeness and timeliness of content provided by information services, such as event news via E-mail and SMS etc. Also included in live scores, statistics and other results in live games without guarantee.

The Company further reserves the right to continuously cancel games if these were won as a result of a technical error and the Company is able to prove the technical error by means of technical recordings. It is up to the company to prove a technical error. In such a case, the bet will be transferred back to the player’s account. If users knowingly benefit from technical or administrative errors in outgoing and incoming payment procedures, the Company reserves the right to make those users responsible for the resulting damages to the Company.

Only the amount approved and determined by the company will be used as an effort.

A1.6 No organized games:

Clients must register their gaming requests as individuals. We reserve the right to cancel repeated queries containing the same choices made by the same or different clients. Gambling may also be canceled if the company has reason to believe that the clients are acting under a secret agreement or as a syndicate, or if the games in question have been concluded by one or more client (s) within a short period of time, even after the related game’s official result has been announced.

A1.7. Gambling or manipulation:

If the company suspects abuse, they reserve the right to:

1. terminate the offer for any event or series of events in its markets; and

2. postpone and / or withhold payments from any event or series of events from its markets until the event has been cleared of doubt by the relevant sports federation.

In cases where tampering is confirmed by the appropriate sports authorities, the Company reserves the right to suspend bets placed on such an arrangement either by an identified individual and with insider information regarding bets, or an individual, which according to the company is connected, cooperates with or is otherwise involved with such an individual.

In the event of suspected gaming fraud or manipulation of the Games, the Company has the right to disclose your stored information (including information on any contributors to the tampering) to sports federations, authorities or other third parties working to resolve such abuse.

A1.8 Age and legal capacity:

With the conclusion of / participation in a game, the user declares that he / she has attained the required age of participation in the game according to applicable law and has the necessary legal capacity.

A2 Stakes

A2.1 Betting limits

Each user determines his or her own efforts with the exception of restrictions on pay limits in accordance with the calculation of possible bet limits.

A2.2 Profit deduction to cover sports betting tax for customers in Germany

On July 1, 2012, the German authorities introduced a tax on sports betting. According to section 17 of the Gambling and Lotteries Act, the tax is 5% of the bet. Players who win a game must pay part of this tax, which is deducted from the gross profit. This amount is 5% of gross profit (bet multiplied by the odds). When this amount is deducted, the net profit is paid out. The tax applies to those who are resident in Germany or who are in Germany at the time of play. This does not apply when the user places games outside of Germany. For tax reasons, the company is therefore authorized to use geolocation technology to determine the user’s location at the time the game is set and to store this information for tax purposes and audit by the Treasury.

A2.3 Balance

As a prerequisite for an actual conclusion of games, – according to section 2.4 below – the account balance before entering into a game shows sufficient coverage of the bet including any. tax under section A2.2.

A2.4 Full coverage

If the balance of the account in question does not provide full coverage and the missing amount is not settled in a timely manner, queries for betting on the company will be accepted only in the order in which they are made and only to the extent that the balance in question is sufficient. the individual game in question.

A2.5 Partial coverage

If there is only partial coverage in the account for a bet, the bet is considered to have been made with a bet equal to the balance remaining.

A3 Gaming

A3.1 Confirmation:

A game is accepted once the company has confirmed it. A game is confirmed when it is listed in the customer’s account under “my games”. In some cases there may be delays. In the event of disagreement as to the time at which a bet was made, the time recorded by the company shall apply. In case the customer has not received any confirmation for any reason, a game is confirmed when it appears in the customer’s account under “my games”. In all cases, it is assumed by the company that the customer has read and accepted the company’s terms and conditions before entering into a game.

A3.2 Invalid Games:

If a bet is declared void (eg due to cancellation of the event being played), this bet is considered to be won at odds of 1.00. For single games, this means that the player is reimbursed for the same amount of bet. For combination games, this means that the total odds are adjusted accordingly and that the combination bet can still be won if all other games contained therein are also won.

A3.3 Late bets:

If, for any reason, the bet is entered into after the start of the event in which the bet is played, the bet is void (this does not apply to live bets). The games are considered “won” at odds 1.00. ”Live bets” received by the company after the respective games’ official results have been settled are invalid and are considered “won” at odds 1.00.

A3.4 Registration deadline:

The registration deadline for entering into bets is determined in each case by the company.

A3.5 Rejection:

The Company reserves the right to reject games without stating any reason.

A3.6 Accepted Games:

Games made and accepted in a timely manner – other than the exceptions described in the Terms of Business – cannot be revoked or changed. It is the responsibility of the user to ensure that his or her game is accurate in every detail.

A3.7 Premature information on the outcome of the game:

If, within the time period during which the games are accepted, information is provided to predict the outcome of the game, the company will change the time limit for accepting games or the games will be canceled. Canceled bets are then considered “won” at odds of 1.00.

A3.8 Error:

The company assumes no responsibility for spelling errors, typos, errors during transmission, shipping or calculation. In particular, the Company reserves the right to correct blatant errors – even after an event has occurred – with respect to the odds of gambling and / or the calculation of gambling results (such as odds-related, team-related, event-related errors) or declare affected games to be invalid. The company makes no warranty as to the accuracy, completeness or timeliness of the information provided, for example live score or result messages sent via email or SMS. The amount of the effort is solely the amount confirmed and quoted by the company. In the event that the wrong event / market is canceled, all bets are void and are considered “won” at odds 1.00 unless the bet is set with a FreeBet.

A4 Calculation of winnings

A4.1 Calculation:

In games with fixed odds, the winnings are calculated by multiplying the bet with the given odds.

In accordance with what is described in A2.2, a winnings tax is deducted to cover sports betting tax for users who are permanently resident in Germany and who are in Germany at the time the bet is placed.

In live betting, the customer can accept changes in odds during the betting process. Odds changes are those that change over the period between you adding the game to your bet slip and the game being approved by bwin . The odds are then shown in the game confirmation. If the user does not receive a game confirmation, the game remains valid if it appears in the “My Games” section under the gaming account.

More information can be found on the live playlist.

A4.2 Payment:

Winnings are only paid up to a maximum of winnings (see sections “A.4.3” and “A.4.4”). If the player enters a bet with a sum greater than the maximum payable, the company is not responsible for the excess amount. In this case, the payout of the winnings is reduced accordingly. This also applies if the company did not notify the player of a possible maximum payout at the time the game was entered into.

A4.3 Profit maximums:

Winning maximums for cash games:

A4.3.1 Per player and week:

Payout limits per player and week (Monday 00:00 to Sunday 23:59 CET) are: $ 250,000.

The figures given are approximate amounts, as these are subject to fluctuations in the exchange rates.

A4.3.2 Per player and game:

The payout limit for each player and each bet offered is: $ 12,000. The limits stated are approximate amounts, as these are subject to fluctuations in the exchange rates. If a player has opened multiple accounts and entered into bets on them, thereby not complying with the terms of business, and if the company decides not to cancel the bets in question, the limitation on the size of the winnings will apply to that player’s total winnings in all the bets in question.

A4.4 Other profit maximums:

The Company reserves the right to change the winning maximum in accordance with sections “A4.3.1” and “A4.3.2” and / or the right to change individual limits for players in special cases.

A4.5 Special Profit Limits

Special payout limits apply to pre-match games for specific sports, events and types of games, such as the following:

Sport League / Event (PRE-MATCH ONLY – ALL LIVE GAMES € 10,000) Game type (all game types for matches are only results after regular playing time, not specific periods) Limit
Football • Premier League (ENG) • Primera Division (ESP) • Bundesliga (GER) • Series A (ITA) • Ligue 1 (FRA) • Champions League (Group Stages and Beyond) • World Cup and European Championships (Final rounds) • 1X2 • League or tournament winners (leagues designated ONLY) • Disabled • Overall goal (only designated leagues) EUR 250,000

EUR 100,000

Sport League / Event (PRE-MATCH ONLY – ALL LIVE GAMES € 10,000) Game type (all game types for matches are only results after regular playing time, not specific periods) Limit
Tennis Grand Slam Events (Australian, French and US Opens, Wimbledon) • 2-way • Tournament winner (Grand Slam events ONLY)

• 2-way • Disabled • Winner of the championship

EUR 100,000

EUR 250,000

Basketball • NBA

• Euroleague

• 2-way • Disabled • Winner of the championship • Total points • 2-way • Disabled • tournament Winner EUR 250,000

EUR 100,000

Ice Hockey NHL • 2-way • 3-way • Stanley Cup winner • Total points • 2-way • World Series winner EUR 250,000

EUR 100,000

EUR 250,000

Baseball MLB • 2-way • World Series winner • Total Runs EUR 250,000

EUR 100,000

American Football NFL • 2-way • Disabled • Superbowl wins EUR 250,000

Combination Games: In case of different pay limits for the choices that make up a combination game, the lowest limit is relevant to the overall payout limit on the combination bet.

In the event that a gain that exceeds the limits of this section is transferred to an account, we reserve the right to withdraw the excess amount.

A4.6 Reduced effort:

The Company reserves the right to reduce efforts to comply with the winnings maximum if a player enters multiple straight games (including a combination of single and combination bets) with a total winnings in excess of the maximum winnings, as per clause. “A4.3” or “A4.4”.

A4.7 Players safeguard against loss:

If a player loses EUR 5,000 or more within four weeks, the company reserves the right to take appropriate care to ensure that player is secured against further losses.

A5 Live Video

The live games area regularly offers sports events via live video streams.

B Player result

B1 General rules of play

B1.1 Specific sports rules (B2):

There are exceptions and variations in the rules for certain sports and games. The player is therefore advised to always inform himself of the special rules that apply to the respective sport – see “ special rules ” – as the special sports rules replace the general rules of play.

B1.2 All games apply:

Unless otherwise stated – as in the exceptions set out below, in the games offer or in the specific rules of the respective sports – the principle “all games apply” applies to all games. This means: Participating the starting athlete (team, horse, etc.) that the game deals with is not – for whatever reason – the game is lost if the event takes place. The games are only exceptionally declared invalid, especially in the following cases:

• If the event / tournament is canceled. • If the event / tournament is declared invalid. • If the event is moved to another location. • If the event / tournament is canceled or postponed and is not held later than 72 hours after the original start time. • Live betting: In the case of live betting a non-participating performer (see also Rule B1.8), all bets on this option are void. • Head-to-Head (H2H) Games: If one or more participants (s) withdraw before the start of the event / tournament.

B1.3 Teams order in the match program: In general, the order of teams in the match program is based on the official program of the competition in question. In some cases, however, the official away team may be designated as the home team. All games will still be in effect. B1.4 Games played: All settled bets (ie the outcome is already settled) are valid and will be settled accordingly regardless of any subsequent cancellation of the particular event / tournament. B1.5 Corrections (24 hour rule): The company only recognizes results that have been achieved on / in the course / arena of the respective match. The results of penalties imposed by a sports court or other court or tribunal are not taken into account. In case of breach of sports law rules, the company reserves the right to freeze winnings and withhold payments. Exception: All bets on the final result of an event / tournament are determined according to the official result announced by the authority of the respective sports / league / event concerned – usually immediately after the event ends. If the official result changes within 24 hours of the event’s closure of the authority in question, the company reserves the right to correct the settlement accordingly (eg, any winnings paid are canceled and the bets are calculated according to the corrected result). If for any reason an event / tournament is not completed (for example due to bad weather, congestion problems, etc.) and the relevant authorities submit an official result within 24 hours, only games that deal with the winner of the event will be settled / tournament accordingly. If the relevant authorities / sports / league / event authorities have not submitted a result within 24 hours of the event, all games that were not completed before the time of the interruption will be considered invalid. This also applies to long-term games. When calculating the result of the game, no changes are made to rankings that are made later than 24 hours after the end of the event for whatever reason. B1.6 Postponement “72 hour” rule: If an event being played is postponed or canceled or not held at the designated time specified for the game but restarts but not later than 72 hours after the displayed start time, the games at the restarted event are valid. If an event being played does not restart within 72 hours of the specified time, the games in question are void. Exception: If the start time of an event is not known at the time the game is entered, this market is marked with the addition “unconfirmed start time”. The correct start times for all these events and markets are stated as soon as they are announced. Bets on such events are valid even though the estimated start time does not match the actual. B1.7 Combination Games: B1.7.1 Not all beginners: If a starter playing on a combination game does not attend an event (except the “All bets apply” principle (B1.2)) or if any of the selected events is canceled, canceled or for any reason not taking place and if the respective events being played do not take place within 72 hours, these games are considered “won” at odds of 1.00. This means that the combination game can still be won, depending on the other results that are part of that game. B1.7.2 Related games: The customer is not allowed to combine related games in the same event (leaving the original bet on the same card). Related games are two or more different games with related relationships. Example: • Game 1: “Which team will score the next goal?” includes the following gaming options: o “Hold A” o “Hold B” o “No goal” • Game 2: “When will the next goal be scored?” includes the following gaming options: o “Time x” o “Time y” o “No goal” • Since the “no goal” option affects both games, they are considered to be “related” to each other. Related games do not necessarily contain the same results and do not necessarily refer to the same action. Since related games are not always as clear as in the example cited above, the company reserves the right to decide which games are related. If a combination game containing 2 or more related choices has been wrongly accepted, the company reserves the right to cancel this game (see Rule A3.2 “Invalid Games”). B1.8 Ex-aequo Rankings and Draw (Dead Heat): Ex-aequo placements occur when two or more practitioners / teams receive the same placement. If an event / match ends as in the case of Ex-aequo placements or a draw and this is not offered as a game choice, the following rules apply to the size of the win: odds of winning opportunities (calculated in European way, ie with decimals) are divided by the number of won outcomes and multiplied by the respective original effort. This way of calculating winnings applies to all odds offered (EU, UK and US). These cases will appear in your account under My Games with the addition of d / h (English, dead heat).

Unless otherwise specified, this rule applies to all cases where two or more betting options are considered to be winning options.

Example: In a ski competition, two athletes end up with the same result. Performer A (odds of 4.60) and Performer B (odds of 9.00). Users who bet 10 euros on Practitioner A win 23 euros (Odds x bet / number of games right = 4.60 x 10/2). Users who bet 10 euros on Practitioner B will win 45 euros (9.00 x 10/2). B1.9 Live Games: B1.9.1 Explanation: Special live games are offered before and during a competition on a special live games platform. Odds are constantly updated to reflect developments in the match / competition. To prevent a bet from being accepted due to changes in odds, the customer can use the “Accept All Odds Changes” or “Accept Higher Odds” feature when placing a bet.

More information can be found on the live playlist. B1.9.2 Results: In live betting, the results that appear immediately after the end of the betting market are valid for the calculation of the winnings / winnings. Subsequent changes (for example, the results of a jury’s decision after a match) have no effect on the live bet offer’s settlement. Live games are determined according to the company’s own statistics, based on the current match. Unless otherwise stated, all bets on non-participating performers in live bets are void. B1.9.3 General rules: For live games, the “general rules of play” (B1) also apply. a game rating. Excluded are special games that are decided before the actual interruption. These are considered to be valid. B1.10 In all sports with specific playing time, the result applies after the regular match time (including extra time). Extra time or penalty kicks etc. have no influence on how the games are decided. Any exceptions are announced when / while they occur or they are part of the specific rules of the particular sport. bwin cannot guarantee that the regular playing time of an event is equal to the “normal” playing time of the respective sport (eg friendly matches in football). Different playing times will be notified if this information is available. Already set bets apply no matter what. B1.11 Disqualifications: All games that deal with the eventual outcome of an event / tournament and where a participant / starter / team is disqualified for any reason within 24 hours of the end of the event / tournament are considered lost. B1.12 Types of Games B1.12.1 Straight / odd games: If the result is “0”, the games are decided as “equal”. B1.12.2 Disability / equalization: The event must be completed for the games to be valid. B1.12.3 Total games (all games containing the option “above” and “below”): If an event is canceled before its end, all bets are void unless the highest number of game points is obtained. In that case, all bets are valid. B1.12.4 Head-to-Head (H2H) Games: • Single Event: If one or more participant (s) withdraws before the start of an event, all bets on the event are void. If a contestant is disqualified or fails to complete the event for any reason, bets on that contestant are considered lost. If all participants in a Head to Head game are disqualified or for any reason fail to complete the event, all bets are void. If 2 or more participants end up in the same position, the rule is “dead race” (B1.7). • Tournament: This rule applies to all tournaments played as knockout or round robin or as a mixture of both. The winner is the contestant who is ranked highest in the final rankings of the tournament. If there is no official ranking, the last match / last level is considered final. If two or more participants end a tournament with the same placement or if their last completed match / their last achieved level is the same / the same, then the rule of deadlift applies. If one or more participants withdraw before the start of the tournament, all bets are void. B1.12.5 Medal Games: All bets on the number of medals will be settled at the official medal ceremony at the end of that event (eg Olympics, World Cup, …). Changes made at a later date will not affect the game. Team Medals: Medals won by one team / nation per event count as one medal, regardless of the number of participants on that team. B1.12.6 Nominated finalists: The finalists are players / teams competing in the finals, no matter how they got there, including decisions made by specific authorities. B1.12.7 Another / the field: If a game contains the option “another”, “the rest of the field”, “a participant who is not on the list” or the like, a game on this result includes all participants except those mentioned in the list – whether are odds available on them or not. B1.12.8 Enhanced Odds Specials: For all bets on results in more than one event, each event must start within 72 hours of the scheduled time to count. If at least one of the bets does not start on time, is not over, or an official winner has not been found, bets on that changed odds do not count. This rule does not apply to games played as a combination game. B1.12.9 Money Back Specials: For all games in the ‘Money Back Specials’ section, the following applies: • Maximum bet: Players can bet up to 100 euros (or an equivalent amount in another currency) in each market, unless otherwise stated. • If the requirements are met, bets on lost games will be repaid. • If the game exceeds the maximum bet, only the maximum bet is refunded. • Refunded games are shown as “Canceled” in the player’s account. • ‘Money Return’ games can only be set as single games. If a ‘Money Return’ game is placed in a combination game, no money will be refunded for that game. B2 Special rules Find the Special Rules for each sport.

Sports Welcome Bonus Terms

The promotion is being held by Entain, registered in Gibraltar under license number 112454 and with registered office at Suite 6, Atlantic Suites, Europort Avenue, Gibraltar.

Specific terms and conditions

The registration bonus campaign runs from kl. 11:00 (CET) on 20.10.2020 to 23:59 (CET) on 31.12.2021 ( “Campaign period” ).

All customers who register on www.bwin.dk are entitled to receive one (1) welcome offer. Each customer account and associated CPR number can only receive one offer.

This offer is not available in conjunction with other welcome offers.

By participating in this promotion, you accept these Specific Terms and Conditions and our General Terms and Conditions, which can be read here.

To participate in this promotion, a qualified player (defined below) must make a valid deposit (defined below) during the promotion period.

Players must:

A valid deposit is a deposit that meets the following requirements:

It must be the first deposit made by a qualified player on www.bwin.dk;

The payment must be made by the qualified player, within 30 days, after registration on www.bwin.dk;

The deposit can not be divided into several deposits;

The payment must be at least DKK 100. (a “Valid Deposit”)

Mechanics

If a qualified player makes a valid deposit:

Terms and Conditions for the Risk-Free Bet ( “BackUp Play” ):

FreeBets Terms and Conditions:

General rules

If the company suspects a player of being guilty of fraudulent activity, the company reserves the right to suspend or remove the player from this promotion, and / or to suspend that player’s account and / or suspend this promotion until further investigation is made.

We reserve the right to change, stop or cancel the promotion in accordance with our Standard Terms and Conditions

bwin.dk enforces a strict policy of only one account per customer and uses several internal security systems for account identification. In this connection, in order to avoid potential abuse, we reserve the right, in our sole discretion, to refuse to award bonus games in one or more of the following circumstances:

Bwin T&Cs in Danish Language

ENERELLE ANVENDERVILKÅR (SENESTE OPDATERING: 27.02.2020)

VIGTIGT – LÆS DISSE VILKÅR OG BETINGELSER GRUNDIGT, INDEN DU ACCEPTERER DISSE AFTALER. UDSKRIV DEREFTER DISSE VILKÅR OG BETINGELSER, OG GEM DEM SAMMEN MED ALLE BEKRÆFTELSES-E-MAILS, SMS-BESKEDER, YDERLIGERE VILKÅR, TRANSAKTIONSDATA, SPILLEREGLER OG BETALINGSBETINGELSER, DER HAR RELEVANS FOR DIN BRUG AF PLATFORMENE OG/ELLER VORES SPILLEMULIGHEDER. VI ARKIVERER IKKE DEN KONTRAKT, VI HAR INDGÅET MED DIG, SÅ DU BEDES UDSKRIVE OG ARKIVERE DEN. DISSE VILKÅR OG BETINGELSER KAN BLIVE ÆNDRET (SOM ANFØRT HERUNDER).

Du accepterer at være bundet af denne kontakt ved at klikke på “Submit” (Send) eller “I Agree” (Jeg accepterer). Når du (som det begreb er defineret i det følgende) klikker på “Submit” (Send) eller “I Agree” (Jeg accepterer), eller når du bruger spillemulighederne (som det begreb er defineret i det følgende), indgås der en juridisk bindende aftale på disse vilkår og betingelser mellem (a) dig, slutbrugeren (‘Du’) og (b) ElectraWorks Limited , Suite 6, Atlantic Suites, Europort Avenue, Gibraltar, som er en virksomhed registreret i Gibraltar under selskabsnummeret 94014. Henvisninger i dette dokument til “vi”, “os” og “vores” skal anses for at henvise til ElectraWorks Limited og eventuelt andre virksomheder i GVC-koncernen.

ElectraWorks Limited er licenseret af Spillemyndigheden i henhold til lov om spil nr. 848 af 1. juli 2010 (spilleloven) med senere ændringer med det formål at drive onlinekasinospil og onlinevæddemål med faste odds (“Licensen”). Licensen er kun gældende i Danmark.

Vi leverer spillemuligheder på bwin.dk (samlet kaldet ‘bwin platformene’), og på enhver anden online- eller mobilplatform, som vi leverer (hvor hver enkelt hjemmeside er en “Platform”), på hvilken du har adgang til vores indsats-, spille- og væddemålsmuligheder, herunder blandt andet sportsrelaterede spil og spillemuligheder, sådan som de er defineret i det følgende, ved hjælp af din konto(Mulighederne‘).

Hvis du har klager, krav eller tvister i forhold til et resultat vedrørende mulighederne eller nogen anden aktivitet, vi udfører, skal du i første omgang kontakte os i overensstemmelse med afsnit 22 nedenfor

Disse vilkår og betingelser sammen med fortrolighedspolitikken , the reglerne for sportsrelaterede spil, the vilkår og betingelser for sportsvideoer, the afsnittet om turneringer, afsnittene om hvordan du spiller og hvordan du kommer i gang and og afsnittene om spillereglerne , the ofte stillede spørgsmål , alle yderligere spilleregler frakoblings- og afbrydelsespolitikken , standardvilkår og betingelser for kampagner, vilkår for gavekort, gebyrer og kommission, politikken for tredjepartsindshold , , loyalitets-/belønningsordningen og eventuelle yderligere regler og bestemmelser, der udgives på platformene og gives besked om til dig via e-mail, der specifikt er relateret til og regulerer bestemte events, spil, softwareprogrammer, kampagner og turneringer, udgør en juridisk bindende aftale mellem dig og os (“Aftaler”). Ved meddelelse til dig om ændring af reglerne og vilkårene for aftalerne via e-mail har du mulighed for at ophøre med at spille og/eller bringe din konto til ophør i overensstemmelse med afsnit 18. Du bør omhyggeligt gennemlæse alle disse dokumenter, da de hver især udgør en juridisk bindende aftale mellem dig og os.

Hvis disse aftaler helt eller delvist anses for at være ugyldige, ulovlige eller uden retskraft, vil det ikke påvirke gyldigheden af aftalernes øvrige bestemmelser, som forbliver gyldige og retskraftige i overensstemmelse med deres indhold.

Bemærk, at disse vilkår og betingelser har forrang i tilfælde af uoverensstemmelse mellem disse vilkår og betingelser og spillereglerne eller andre dokumenter, der henvises til, i disse vilkår og bestemmelser.

Ved at klikke på “Submit” (Send) eller “I Agree” (Jeg accepterer) og acceptere disse vilkår og betingelser anerkender og accepterer du også disse aftaler. Adgang til og brug af vores muligheder reguleres af disse aftaler. Hvis du har spørgsmål om disse aftaler, opfordrer vi dig til at søge uafhængig juridisk bistand. Spillemulighederne og de interaktive funktioner (herunder visse spil) kan variere afhængig af den platform, som du anvender til at få adgang til dem. Du bedes læse vores fortrolighedspolitik, som indeholder en beskrivelse af, hvordan vi behandler og beskytter dine personlige oplysninger. Ved at acceptere disse vilkår og betingelser anerkender og accepterer du også fortrolighedspolitikken .

SPORTSRELATEREDE SPIL

Sportsrelaterede spil er de spillemuligheder, som vi stiller til rådighed på følgende platforme: bwin.dk og eventuelle andre platforme til sportsrelaterede spil, som vi til enhver tid måtte stille til rådighed (samlet “Sportsrelaterede Spil”).

Hvis du bruger eller påtænker at bruge de sportsrelaterede spil, skal du gøre dette i overensstemmelse med afsnit 28 i disse vilkår og betingelser, der specifikt gælder for de sportsrelaterede spil.

SPILLEMULIGHEDER

Sportsrelaterede spil er de spillemuligheder, som vi stiller til rådighed på følgende platforme: bwin.dk og eventuelle andre spilleplatforme, som vi til enhver tid måtte stille til rådighed (samlet “Spillemulighederne“).

Hvis du bruger eller påtænker at bruge spillemulighederne, skal du gøre dette i overensstemmelse med afsnit 29 i disse vilkår og betingelser, der specifikt gælder for spillemulighederne.

1. AFTALERNES OMFANG

Ved at anerkende at du har læst disse aftaler, når du tilmelder dig for at deltage, og/eller klikker på knappen “Submit” (Send) eller “I Agree” (Jeg accepterer), når du installerer noget software, der relaterer til de muligheder, som stilles til rådighed via platformene, eller når du tilmelder dig til din konto, accepterer du at overholde disse aftaler, og du anerkender, at din manglende overholdelse af disse aftaler kan medføre diskvalifikation, lukning af din konto (i det følgende som defineret i afsnit 3 herunder), fortabelse af midler og/eller juridisk søgsmål mod dig, alt efter hvad der er relevant og som yderligere angivet i disse aftaler. Du anerkender, at hvis du accepterer disse aftaler, begynder vi med det samme at give dig fordelen ved mulighederne. Det betyder, at hvis du accepterer disse aftaler, når du tilmelder dig vores muligheder, kan du ikke på et senere tidspunkt annullere din tilmelding, selvom du bringer disse aftaler til ophør og lukker din konto i overensstemmelse med afsnit 18 nedenfor.

2. BRUG AF SPILLEMULIGHEDERNE

2.1 Du må kun bruge mulighederne, hvis du er 18 år eller ældre, og det er lovligt for dig at gøre dette i henhold til lovgivningen i Danmark eller eventuelle andre retsområder, der måtte være relevante.

I henhold til den danske spillelovgivning kan vi kun åbne en midlertidig konto i dit navn, indtil de oplysninger, du har angivet ved tilmeldingen, er blevet bekræftet. Vær opmærksom på, at det ikke er muligt at få udbetalt penge fra en midlertidig konto, og at indskud ikke kan overstige DKK 10.000. Hvis du har angivet forkerte oplysninger, eller hvis du ikke har givet os tilstrækkelig dokumentation for korrektheden af oplysningerne inden for tredive (30) dage efter vores anmodning til dig om at levere en sådan dokumentation, er vi forpligtet til at lukke den midlertidige konto.

2.2 Du forstår og accepterer, at vi ikke kan tilbyde dig juridisk rådgivning eller garantier, og at du er eneansvarlig for at sikre, at du til hver en tid overholder den lovgivning, som er gældende for dig, og at du har fuld juridisk ret til at bruge mulighederne. Uden at begrænse ovenstående kan adgangen til vores muligheder være begrænset, så de ikke finder anvendelse i bestemte områder. Enhver brug af mulighederne er alene dit eget valg, skøn og på egen risiko. Ved at bruge mulighederne anerkender du, at du ikke mener, at mulighederne er anstødelige, diskutable, urimelige eller upassende på nogen måde.

TILMELDING ER BETINGET AF, AT DU UDELUKKENDE HANDLER PÅ EGNE VEGNE.

3. KONTO/TILMELDING/BETALING/VALUTA

3.1 Hvis du vil bruge mulighederne, skal du først tilmelde dig en konto hos os. Du kan få adgang til en hvilken som helst af vores muligheder via din konto (sådan som den er defineret herunder).

3.2 Du kan åbne en konto hos os ved at vælge et entydigt kontonavn og en adgangskode og angive øvrige oplysninger, vi beder om i vores tilmeldingsformular, herunder (blandt andet) CPR-nr., dit for- og efternavn, adresse, e-mail, fødselsdato, telefonnummer, bopælsland og forventet spilleomfang (en “Konto”). Du skal sikre dig, at alle de oplysninger, der gives ved tilmeldingen, er nøjagtige og ajourførte. Du kan til enhver tid ændre de oplysninger, du angiver ved tilmeldingen, ved at redigere dine kontoindstillinger. Se vores fortrolighedspolitik for at få yderligere oplysninger. Du kan også kontakte os for at få yderligere oplysninger.

Ved at acceptere denne aftale giver du din tilladelse til, at vi kan indsamle personlige oplysninger om dig for at bekræfte din identitet.

3.3 Du kan også blive bedt om at vælge en foretrukken valuta til din konto ud fra de valutaer, der til enhver tid vil være tilgængelige (“Kontovaluta”). Bemærk, at når du har foretaget dit valg, kan du ikke ændre din kontovaluta mere end én gang uden vores godkendelse (og den kan efter vores skøn blive tilbageholdt eller forsinket). Hvis du ønsker at ændre din kontovaluta mere end én gang, skal du kontakte kundeservice. Ændringer i kontovalutaen vil ske på de vilkår og til de vekselkurser, som vi tilbyder på tidspunktet for omvekslingen. Se Valutaomregner og Ofte stillede spørgsmål for at få yderligere oplysninger.

3.4 Der er ingen tilmeldingsgebyrer for at åbne din konto. Vi er ikke en bank, og penge er ikke forsikret af noget regeringsorgan. Alle betalinger til og fra din konto skal betales i de valutaer tilgængelige på de faciliteter fra tid til anden og kan ikke forrentes, og du sikrer, at alle betalinger til din konto er fra en betalingskilde hvor du er den navngivne kontohaver. Hvis du foretager en indbetaling til eller en udbetaling fra din konto i en anden valuta end din konto valuta, vil ind- og/eller udbetalingen blive foretaget i henhold til valutakursen der tilbydes af os på det tidspunkt, indbetalingen eller udbetalingen foretages og kan være genstand for et lille omregningsgebyr. Vi er forpligtet til at meddele spillere fra Storbritannien om, at niveauet for beskyttelse af deres midler er beskrevet i vores oplysende erklæring. Bemærk, at spillere fra Storbritannien er forpligtet til at kvittere for modtagelsen af vores oplysende erklæring og vi vil ikke tillade UK spillere at bruge nogen af deres midler indbetalt til gaming, indtil de har gjort det på hver af følgende tidspunkter:

(i) hvis en spiller fra Storbritannien ikke tidligere har indbetalt midler hos os, den første gang, en spiller fra Storbritannien indbetaler, (ii) hvis en spiller fra Storbritannien tidligere har indbetalt hos os, den næste lejlighed, hvor den pågældende spiller fra Storbritannien indbetaler midler hos os og (iii) i forbindelse med en eventuel efterfølgende indbetaling af en spiller fra Storbritannien, der er den første siden en ændring i vores oplysende erklæring . Kundernes midler opbevares på konti adskilt fra forretningsregnskaber og der er truffet ordninger for at sikre, at aktiver i kundekonti distribueres til kunder i tilfælde af insolvens. Dette opfylder spillemyndighedens krav til adskillelse af kundefonde på niveauet: medium adskillelse. Se vores Ofte stillede spørgsmål for yderligere oplysninger eller gå til Spillemyndighedens hjemmesiden.

3.5 For at spille med rigtige penge eller lægge en indsats skal du indbetale midler i form af “rigtige penge” på din konto ved hjælp af en af de metoder, som vi til enhver tid har angivet. Vi yder ikke kredit. Sådanne midler er indsat på din konto, når vi og/eller vores repræsentanter har modtaget midlerne. Minimums- og maksimumsgrænser kan være gældende for indbetalinger på din konto afhængigt af din tidligere aktivitet hos os, indbetalingsmetoden samt andre faktorer, som udelukkende fastsættes af os. For yderligere oplysninger om aktuelle indskuds- og udbetalingsmuligheder og gebyrer henvises til Cashier.

3.6 Du kan når som helst anmode om udbetalinger, under forudsætning af at alle de foretagne betalinger er modtaget. Vi forbeholder os retten til at betale enhver anmodet udbetaling helt eller delvist med samme betalingsmetode og i samme valuta, som indskuddene blev foretaget.

3.7 For at kunne bruge bestemte muligheder skal du første downloade og installere software, sådan som den stilles til rådighed på den relevante platform.

3.8 Vi kan ikke garantere den fortsatte tilgængelighed af en bestemt valuta. I det usandsynlige tilfælde at vi bliver nødt til at stoppe understøttelsen af en bestemt valuta, og din kontovaluta bliver utilgængelig, forbeholder vi os ret til at kræve, at du konverter din kontovaluta til et foretrukket tilgængeligt alternativ til de vekselkurser, som vi tilbyder på tidspunktet for omvekslingen.

4. RIGTIG IDENTITET OG ÉN KONTO

Navnet på din konto skal stemme overens med dit ægte og juridisk gyldige navn og din ægte og juridisk gyldige identitet, og navnet på din kontoregistrering skal stemme overens med navnet på de(t) kreditkort eller andre betalingskonti, der anvendes til at indbetale beløb på eller hæve beløb fra din konto. For at bekræfte din identitet forbeholder vi os ret til når som helst at anmode om tilfredsstillende dokumentation på identitet (herunder blandt andet kopier af gyldigt pas/identitetskort og/eller anvendte betalingskort) samt tilfredsstillende dokumentation på adresse (herunder blandt andet en faktura fra forsyningsværkerne eller et bankudtog). Hvis en sådan dokumentation ikke fremvises, kan det medføre suspendering eller lukning af din konto, og vi kan tilbageholde kontosaldoen på din konto, indtil du fremviser en sådan dokumentation, og vores bekræftelsesproces er gennemført på en tilfredsstillende måde. Du kan ikke have mere end én (1) konto i forbindelse med din brug af platformene. Hvis du har mere end én (1) konto eller konti i forskellige navne, skal du kontakte os med det samme, så dine konto kan blive administreret på en måde, så du kun har én (1) konto. Vi forbeholder os ret til at lukke din eller dine konti, hvis du har åbnet flere konti. I det tilfælde at vi har rimelig grund til at tro, at der er blevet åbnet flere konti med det formål at bedrage os, forbeholder vi os retten til at annullere enhver transaktion, der er relateret til nævnte bedrageriforsøg. Hvis du har mistet dit kontonavn, eller din adgangskode skal du kontakte os for at få de nødvendige oplysninger.

5. INGEN DELTAGERE I FORM AF KONCERNMEDARBEJDERE ELLER TILKNYTTEDE VIRKSOMHEDER

Hvis du er (i) bestyrelsesmedlem, direktør, medarbejder, konsulent eller repræsentant for GVC Holdings PLC eller en af denne virksomheds datterselskaber, herunder ElectraWorks Limited (“Koncernen”); (ii) en leverandør eller forhandler i forhold til koncernen; (iii) (kun i relation til mulighederne for væddemål) bookmaker eller væddemålsagent eller en person, som på anden vis er involveret i oprettelse, organiseringen eller afviklingen af en event, som vi tager imod væddemål på (herunder blandt andet sportsudøvere, atleter, medlemmer af sportsklub og/eller ligaer), har du ikke tilladelse til at tilmelde dig en konto hos os eller direkte eller indirekte bruge nogen af mulighederne (i hvert enkelt tilfælde en “Uautoriseret person”), medmindre det sker i forbindelse med din ansættelse som koncernmedarbejder. Slægtninge af uautoriserede personer må heller ikke registrere sig som brugere hos os eller direkte eller indirekte bruge nogen af mulighederne. Af disse grunde omfatter begrebet “slægtning” (blandt andet) både ægtefælle, samlever, forælder, barn eller søskende.

6. DIN BRUG AF SPILLEMULIGHEDERNE

6.1 Vi forbeholder os ret til efter eget skøn at afbryde, ændre, fjerne og/eller føje til mulighederne med øjeblikkelig virkning og uden varsel, og vi er ikke erstatningsansvarlige for en sådan handling.

6.2 Vi forbyder brugen af alle unfair praksisser, når mulighederne anvendes. Det gør vi for at beskytte vores kunder og integriteten af vores muligheder. Læs vores Politik vedrørende urimelige fordele, som er indarbejdet i disse aftaler, for at få flere oplysninger, og vores politik til forhindring af bedrageri i afsnit 29.4. Hvis det konstateres, at en kunde deltager i en eller anden form for aftalt spil eller andre aktiviteter, som vi anser som bedrageri, kan vedkommendes konto blive lukket permanent, og der kan være risiko for fortabelse eller tilbageholdelse af saldo i overensstemmelse afsnit 17 i disse vilkår og betingelser.

6.3 Vi forbyder offentliggørelse af noget forbudt indhold fra tredjepart (som det begreb er defineret herefter) på vores platforme. Læs vores politik vedrørende indhold fra tredjepart som er indarbejdet i disse aftaler, for at få flere oplysninger.

6.4 Vi forbeholder os til enhver tid ret til at suspendere din brug af visse af vores muligheder, platforme eller spil.

6.5 Ingen meddelelser eller oplysninger, der er publiceret på mulighederne, er beregnet til at udgøre juridisk eller skattemæssig lovgivning, og vi accepterer ikke noget ansvar for, hvis man har støttet sig til sådant indhold.

6.6 For så vidt angår tidsangivelse i forbindelse med din brug af mulighederne, anvender vi tidszonen GMT+1, medmindre andet er angivet.

6.7 Din brug af mulighederne gælder kun din egen personlige brug. Du må ikke bruge mulighederne til noget kommercielt formål.

7. OPHAVSRET OG VAREMÆRKER

Termerne bwin aog andre mærker, der anvendes af koncernen, er varemærker, servicemærker og/eller handelsmærker tilhørende koncernen eller et af dens datterselskaber eller tilknyttede firmaer eller dens licensgivere. Derudover er al andet materiale, der bruges af koncernen, herunder blandt andet softwaren, grafikken, billederne, fotografierne, animationerne, videoerne, musikken, lyden og teksten (og alle immaterielle ejendomsrettigheder i eller til førnævnte) ejet af koncernen eller en af koncernens tilknyttede koncernfirmaer og/eller licensgivere og er beskyttet af ophavsret og/eller andre immaterielle ejendomsrettigheder. Du tildeles ikke rettigheder til ophavsretligt beskyttet materiale eller vare- eller tjenesteydelsesmærker, og du må ikke bruge dem uden skriftligt samtykke fra koncernen.

8. UDBYDER AF ELEKTRONISKE SPILLEMULIGHEDER

For at kunne benytte dig af mulighederne skal du sende penge til og kan være påkrævet at modtage penge fra os. Vi kan anvende tredjeparts elektroniske betalingsbehandling og/eller pengeinstitutter (‘ESP’er’) til at behandle sådanne økonomiske transaktioner. Du giver os – i det omfang det er nødvendigt – uigenkaldelig tilladelse til at lade disse ESP’er behandle ind- og udbetalinger til og fra din konto, og du accepterer uigenkaldeligt, at vi kan tage disse beslutninger på dine vegne i overensstemmelse med dine ønsker, som du har angivet ved hjælp af den relevante funktion på vores platforme. Du accepterer at være underlagt vilkårene og betingelserne for brug ved hver gældende ESP. I tilfælde af uoverensstemmelse mellem disse aftaler og ESP’ens vilkår og betingelser har disse aftaler forrang.

9. BONUSSER

Vi kan til enhver tid tilbyde dig gratis- eller bonusbeløb, som vi krediterer din konto (“bonus(ser)”). Sådanne bonusser må kun bruges i relation til sådanne muligheder, som kan være angivet, når du får tilbudt bonussen. En accept af en sådan bonus skal være i overensstemmelse med yderligere vilkår og betingelser, som vi kan gøre tilgængelige for i dag, for så vidt angår hver enkelt af sådanne bonustilbud, og hvis der ikke er nogen sådanne, så vil det være i overensstemmelse med standardvilkår og –betingelser for kampagner og de begrænsninger i forhold til bonusfrigivelse, der er indeholdt i det relevante tilbud. Tilbuddene kan kun bruges ÉN GANG, medmindre andet er angivet. Du har ikke ret til at hæve et bonusbeløb, og du kan ikke fjerne beløb, der er opnået via en bonus, fra din konto, medmindre du først har opfyldt de gældende vilkår, herunder, uden begrænsning, alle former for kvalifikationsspil eller begrænsninger.

10. UDBETALINGER

10.1 Saldoen på din konto er det beløb i rigtige penge, som (eventuelt) er indsat på din konto, plus eventuelle gevinster og/eller minus eventuelle tab, der er opstået som følge af brugen af mulighederne, fratrukket eventuelle rakes eller adgangs- eller andre gebyrer, hvis det er relevant, og fratrukket beløb, du tidligere har fået udbetalt, eller beløb, der er gået tabt eller tilbagekrævet af os på grund af kendt eller mistænkt bedrageri, eller fordi indskud eller andre transaktioner er blevet afvist eller annulleret af din bank eller nogen anden relevant tredjepartsbank (uanset om dette måtte skyldes utilstrækkelige midler, tilbageførsler eller på anden vis), som på anden vis fratrækkes eller fortabes i henhold til disse aftaler ‘(“Kontobalance”)).

10.2 Accept af en anmodning om udbetaling er afhængig af eventuelle begrænsninger vedrørende indskudsmåde, bonusbegrænsninger og/eller sikkerhedsgennemgange (se afsnit 15 herunder) samt eventuelle vilkår i disse aftaler. Alle de beløb, du hæver, er underlagt transaktionsgrænserne og eventuelle indskudsgebyrer og udbetalingsmetoder, som du bliver informeret om, inden der foretages indskud og udbetalinger.

10.3 Vi kan rapportere og tilbageholde et hvilket som helst gevinstbeløb med henblik på at overholde enhver gældende lovgivning. Du er eneansvarlig for alle skatter og afgifter i forhold til gevinster, du får udbetalt. Kontosaldi kan ikke overføres, erstattes eller veksles til nogen form for gevinst. Betaling af beløb, som du hæver, skal foretages pr. check, på elektronisk vis, med kreditkort og/eller på anden vis, som vi vælger efter eget skøn. Vi vil dog forsøge at efterkomme de præferencer, som du har angivet i forbindelse med din tilmelding.

10.4 Betalinger gennemføres, så snart det med rimelighed er muligt (dog med forbehold for op til tre arbejdsdage til intern ekspedition), selvom der kan være forsinkelser på grund af en eventuel sikkerhedsgennemgang (se afsnit 15 bherunder), som vi udfører, og med undtagelse af tilfælde hvor vi tilbageholder sådanne betalinger i overensstemmelse med disse aftaler.

10.5 Alle betalinger, der sker i EUR via bankoverførsel inden for SEPA-område, behandles i overensstemmelse med SEPA-kriterierne. Det betyder, at både afsenderen og modtageren af deres respektive bank debiteres normale indenrigsgebyrer for transaktionen, også selvom overførslen sker mellem to forskellige lande inden for SEPA-området. Hvad angår alle andre overførsler, betaler vi alle overførselsgebyrer for den første overførsel og efterfølgende overførsler, som du foretager hver kalendermåned, dog højst EUR 1.000. Du skal selv betale alle gebyrer for eventuelle efterfølgende overførsler.

11. INDHOLD FRA TREDJEPART/UPASSENDE ADFÆRD ELLER MISBRUG

11.1 Fornærmende eller anstødeligt sprog fra din side tolereres ikke på vores chatfora eller på nogen anden måde på platformene eller over for koncernens medarbejdere. Derudover har du heller ikke ret til at fremsætte usande og/eller skadelige kommentarer med hensyn til koncernens drift på noget medie eller i noget forum.

11.2 Ud over vilkårene i vores Politik for tredjepartsindhold , kan vi afvise eller slette tekst, filer, billeder, fotos, video, lyde eller andet materiale (“Indhold fra tredjepart”), som du har placeret på platformene, og som efter vores skøn misligholder vilkårene i disse aftaler.

11.3 Enhver overtrædelse af denne politik kan resultere i fjernelse af indhold fra tredjepart, inddragelse af din tilladelse til at bruge mulighederne og/eller en anden handling, som med rimelighed kan kræves af os for at sikre, at reglerne overholdes.

12. VIDEREGIVELSE AF KONTONAVN OG ADGANGSKODE

12.1 Det kontonavn og den adgangskode, du valgte, da du tilmeldte dig en konto, må ikke videregives til en tredjepart. Du er eneansvarlig for sikkerheden i forbindelse med dit kontonavn og din adgangskode. Du indvilliger i at skjule og hemmeligholde dit kontonavn og din adgangskode, så andre ikke kan anvende dem. Du skal straks underrette os, hvis du opdager eller har mistanke om, at din adgangskode er kommet til andres kendskab, således at vi kan lukke din konto og dermed begrænse risikoen for misbrug. Vi antager, enhver person, som identificerer sig selv ved at angive et korrekt brugernavn og en korrekt adgangskonto, er den retmæssige kontoindehaver, og alle transaktioner, hvor brugernavnet og adgangskoden er blevet angivet korrekt, vil blive anset for at være gyldige. Vi er ikke pålagt at skulle vedligeholde kontonavne og adgangskoder. Hvis du har mistet dit kontonavn, brugernavn eller din adgangskode, skal du kontakte os for at få de nødvendige oplysninger.

12.2 I overensstemmelse med bestemmelserne i lov om betalingstjenester og elektroniske penge hæfter du for eventuelle tab på din konto, der skyldes uautoriseret brug heraf.

13. FBEDRAGERISKE AKTIVITETER, FORBUDTE TRANSAKTIONER OG MISLYKKEDE INDSKUD

Vi har en nultolerancepolitik over for upassende spil og bedrageriske aktiviteter. Hvis vi efter egen bestemmelse konstaterer, at du på nogen måde har snydt eller forsøgt at snyde for at bedrage os og/eller koncernen eller en anden bruger af nogle af mulighederne, herunder blandt andet manipulation af spil, betalingsbedrageri, manipulation af muligheder med flere valutavalgmuligheder, væddemål på alle mulige udfald af et spil eller en event, eller hvis vi mistænker dig for bedragerisk betaling, herunder brug af stjålne kreditkort, eller nogen anden bedragerisk aktivitet (herunder blandt andet eventuel tilbageførsel eller tilbageføring af en betaling) eller en forbudt transaktion (herunder blandt andet hvidvaskning af penge), eller hvis dine indskud af en eller anden årsag ikke kan honoreres af din bank, forbeholder vi os ret til at suspendere og/eller lukke din konto og inddrive uerholdelige fordringer ved hjælp af en hvilken som helst metode, der måtte være lovlig for os at bruge, herunder blandt andet (i) debitering af det beløb, som du skylder, på din konto og (ii) instruering af tredjepartsinkassofirmaer i at få gælden betalt. Dette kan have en negativ indvirkning på dit kreditvurdering og kan betyde, at vi skal dele dine personlige oplysninger (herunder din identitet) med relevante organer og rapportere eventuelle kriminelle eller mistænkelige aktiviteter til de relevante myndigheder. Vi forbeholder os ret til at annullere og tilbageholde alle gevinster, som en person eller gruppe af personer har opnået, og til at annullere og tilbageholde eventuelle standardspillerpoint, som er opnået af en person eller gruppe af personer, hvor vi har rimelig grund til at tro, at nævnte person eller gruppe af personer handler eller har handlet i fællesskab i et forsøg på at bedrage eller skade os og/eller koncernen og/eller mulighederne og/eller platformene på nogen måde. Af hensyn til databeskyttelse, sikkerhed og undgåelse af bedrageri tillader vi normalt ikke brug af de kommunikationskanaler, der indgår i mulighederne og/eller platformene (herunder blandt andet chattavler ved dealerborde), for at tilbyde eller gøre reklame for nogen tilbud, produkter og muligheder (uanset om det er dine eller en tredjeparts). Du forbydes udtrykkeligt at videregive oplysninger eller kontakte vores kunder for at tilbyde eller gøre reklame for nogen tilbud, produkter eller muligheder. Hvis vi, for så vidt angår de sportsrelaterede spil, har mistanke om, at der har været matchfixing, prisaftaler eller anden manipulation af en event, forbeholder vi os ret til efter eget skøn at (i) suspendere udbuddet af en event eller en række events på vores markeder og (ii) forsinke og/eller tilbageholde betaling for en event eller en række events på vores markeder, indtil integriteten af en sådan event eller række af events er blevet bekræftet af den relevante sportssammenslutning. I tilfælde af at de relevante sportsstyrende organer bekræfter, at der aktivt har fundet manipulation af en event eller en række events sted, forbeholder vi os ret til efter eget skøn at suspendere alle væddemål på sådanne events, som er foretaget enten af en person, som er identificeret som værende i besiddelse af insiderviden om væddemål eller af nogen anden person, som efter vores rimelige mening har forbindelse til, handler sammen med eller på nogen måde er involveret i forhold til en sådan person.

14. FEJL

Du skal give os besked, så snart du bliver opmærksom på nogen form for fejl, som vedrører din konto, eller nogen anden beregning, som vedrører et hvilket som helst væddemål eller spil, du har indgået, eller nogen valutaomregning. I tilfælde af en sådan fejl eller systemfejl eller spilfejl (en divergens fra spillogikkens normale funktionalitet, som skyldes en eller anden årsag), som medfører en fejl i beregningen af odds, tillægsgebyrer, gebyrer, rake, bonusser eller udbetaling eller nogen valutaomregning, alt efter hvad der er relevant (“Fejl”). Vi vil søge at sætte alle parter, som er direkte påvirket af en sådan fejl, i den position, de var i, før fejlen opstod. Vi forbeholder sig ret til at annullere og erklære væddemål eller spil ugyldige, hvis de har været udsat for en sådan fejl, og til at trække ethvert beløb fra din konto, som vedrører de relevante væddemål eller spil. Hvis der ikke er et tilstrækkeligt beløb på din konto, kan vi kræve, at du betaler os det relevante forskelsbeløb for at udligne disse væddemål eller spil. I alle tilfælde, hvormed vi (efter eget skøn) afgør, at der eksisterer en fejl, og denne afgørelse er blevet anvendt til at opnå en urimelig fordel, forbeholder vi os sig ret til at betragte denne aktivitet som underlagt afsnit 16 (Fortabelse og lukning af konto) i disse vilkår og betingelser for brug.

15. SIKKERHEDSGENNEMGANG

For at opretholde et højt sikkerhedsniveau og en høj integritet i systemet forbeholder vi os ret til når som helst at udføre en sikkerhedsgennemgang for at validere din identitet, alder, de tilmeldingsdata, du har angivet, for at bekræfte din brug af mulighederne, herunder blandt andet din overholdelse af disse aftaler og koncernens politikker og dine økonomiske transaktioner, der er udført via mulighederne, for at se, om der har været misligholdelse af disse aftaler og gældende lov (en “Sikkerhedsgennemgang”). Som sådan giver du os og vores repræsentanter tilladelse til at foretage enhver form for forespørgsel om dig og til at bruge og videregive til en hvilken som helst tredjepart, hvad vi skønner nødvendigt for at foretage en validering af de oplysninger, du giver os eller skal give os i overensstemmelse med disse aftaler, herunder blandt andet bestilling af en kreditrapport og/eller andre former for kontrol af oplysningerne i databaser ejet af tredjepart. For at lette disse sikkerhedsgennemgange accepterer du endvidere at levere sådanne oplysninger eller sådan dokumentation, som vi efter eget skøn måtte anmode om.

16. FORTABELSE OG LUKNING AF KONTO

16.1 VI FORBEHOLDER OS RET TIL EFTER VORES EGET UBEGRÆNSET SKØN OG I RELATION TIL DIN KONTO, EVENTUEL RELATERET ESP-KONTO (som ESP er defineret i underafsnit 8), KONTI, DU MÅTTE HAVE PÅ ANDRE HJEMMESIDER OG/ELLER KASINOER OG/ELLER MULIGHEDER, DER EJES ELLER DRIVES AF ELLER PÅ VEGNE AF KONCERNEN OG, I TILFÆLDE AF DIN BRUG AF SPILLEMULIGHEDERNE, ALLE MULIGHEDER, DER MÅTTE DELE DEN DELTE SPIL-/BORDPLATFORM, AT BRINGE DISSE AFTALER TIL OPHØR, TILBAGEHOLDE DIN KONTOSALDO, SUSPENDERE DIN KONTO OG TILBAGEFØRE FRA EN SÅDAN KONTO BELØBET PÅ RAMTE UDBETALINGER, BONUSSER OG GEVINSTER, HVIS:

16.1.1 Du har foretaget en væsentlig misligholdelse af en af disse aftaler

16.1.2 Vi bliver bekendt med, at du har brugt eller forsøgt at bruge mulighederne med henblik på bedrageri, aftalt spil (herunder i relation til tilbageførsler) eller ulovlig eller upassende aktivitet (herunder, uden begrænsning, manipulation af de muligheder, der er for at bruge flere valutaer)

16.1.3 Vi bliver bekendt med, at du har spillet på en anden hjemmeside med onlinespil eller muligheder og er under mistanke for bedrageri, aftalt spil (herunder i relation til tilbageførsler) eller ulovlig eller upassende aktivitet

16.1.4 Du har “tilbageført” eller nægtet nogen af de køb eller indskud, du har foretaget på din konto eller

16.1.5 Du går konkurs, eller der kører samtidige sager mod dig et andet sted i verden.

17. OPHØR OG LUKNING AF SPILLEMULIGHED

17.1 Du er berettiget til at lukke din konto og bringe disse aftaler til ophør ved at hæve den fulde saldo på din konto og kontakte os pr. brev, e-mail eller telefon. Du finder vores kontaktoplysninger under “Kontakt os”. Vi besvarer din henvendelse inden for rimelig tid på betingelse af, at du fortsat er ansvarlig for alle aktiviteter på din konto, indtil kontoen er blevet lukket. Når din konto er blevet lukket, vil den fulde saldo på din konto blive udbetalt til dig hurtigst muligt og senest 5 arbejdsdage efter, at kontoen er blevet lukket.

17.2 Vi tager ansvarligt spil alvorligt. Hvis du ønsker, at vi skal lukke din konto eller indsætte en spillebegrænsning på din konto for at sikre, at du spiller på en ansvarlig måde, kan du sende en e-mail til responsible.gaming@bwin.dk I så fald vil vi bestræbe os på at lukke din konto eller ændre din spillebegrænsning hurtigst muligt.

17.3 Uden at begrænse afsnit 16, er vi berettiget til at bringe disse aftaler til ophør med syv (7) dages varsel (eller forsøg på varsel) over for dig på den e-mailadresse, du har givet os. Hvis vi foretager et sådant ophør, meddeler vi dig ophøret via e-mail, og, medmindre ophøret er i henhold til afsnit 16, og saldoen på din konto bliver refunderet, så hurtigt som det rimeligt kan lade sig gøre af praktiske årsager. Når vi har foretaget ophøret i henhold til afsnit 16, vil eventuelle udbetalinger, bonusser og gevinster på din konto ikke kunne refunderes og blive anset for at være gået tabt.

17.4 Ophøret af disse aftaler påvirker ikke udestående væddemål eller indsatser, UNDER FORUDSÆTNING AF at udestående væddemål eller indsatser er gyldige og ikke på nogen måde udgør en misligholdelse af disse aftaler.

17.5 Følgende afsnit i disse vilkår og betingelser vil også være gælde, efter at disse aftaler er bragt til ophør af en af parterne: 14, 17, 18, 19, 21, 22, 23, 24 og 25 sammen med andre afsnit, som er påkrævet i forhold til fortolkningen.

18. KOMPENSATION

DU ACCEPTERER, AT DU KUN VIL BRUGE MULIGHEDERNE I OVERENSSTEMMELSE MED DE VILKÅR OG BETINGELSER, DER ER ANGIVET I AFTALERNE, OG AT DU VIL HOLDE OS (OG VIRKSOMHEDERNE I VORES KONCERN) SKADESLØSE ELLER KOMPENSERE OS FULDT UD FOR TAB ELLER OMKOSTNINGER (HERUNDER RIMELIGE JURIDISKE HONORARER), SOM VI (ELLER VIRKSOMHEDERNE I VORES KONCERN) PÅDRAGER OS, OG SOM SKYLDES, AT DU HAR MISLIGHOLDT DISSE AFTALER.

19. INDSKUDSBEGRÆNSNING OG SELVUDELUKKELSE

19.1 Hvis du har valgt at bruge et af selvudelukkelsesværktøjerne i forbindelse med en platform, der til enhver tid er stillet til rådighed af et koncernselskab, anerkender og accepterer du, at du ikke har tilladelse til at åbne eller bruge en konto hos et andet koncernselskab (“Ekstra koncernkonto”) i den selvudelukkelsesperiode, du har valgt.

19.2 Hvis du vælger at bruge selvudelukkelsesværktøjerne i forbindelse med en af platformene, kan du gøre det i en periode på 24 timer, en måned eller i en ubegrænset periode.

19.3 Du kan vælge at begrænse de indskud, du foretager i forbindelse med en af de platforme, der til enhver tid stilles til rådighed af et koncernselskab. Indskudsbegrænsningen kan gælde for en dag, en uge eller en måned.

19.4 Spillemyndigheden har etableret et register, hvor du kan tilmelde dig, hvis du ønsker at blive udelukket, det være sig midlertidigt eller permanent, fra at kunne spille onlinespil i Danmark. Registret kaldes ROFUS (Register Over Frivilligt Udelukkede Spillere). Hvis du vælger at lade dig registrere i ROFUS, kan du gøre dette på Spillemyndighedens hjemmeside http://www.spillemyndigheden.dk/ under “Udelukkelse fra spil”.

20. BEGRÆNSNINGER OG UDELUKKELSE

20.1 DIN ADGANG TIL PLATFORMENE, DOWNLOAD AF SOFTWARE, DER RELATERER SIG TIL MULIGHEDERNE, FRA PLATFORMENE OG BRUGEN AF MULIGHEDERNE ELLER OPLYSNINGERNE, VI STILLER TIL RÅDIGHED I FORBINDELSE MED DIN BRUG AF MULIGHEDERNE, ER EFTER DIT EGET VALG, SKØN OG FOR EGEN RISIKO. VI ER IKKE ERSTATNINGSANSVARLIGE FOR FUNKTIONSFEJL I COMPUTERPROGRAMMER, DER RELATERER SIG TIL DE MULIGHEDER, VI GØR TILGÆNGELIGE FRA PLATFORMENE, FEJL, SOM ER BESKREVET I AFSNIT 15, BUGS ELLER VIRUSSER, DER MEDFØRER MISTEDE DATA, ELLER NOGEN SKADE PÅ DIT COMPUTERUDSTYR, DIN MOBILTELEFON ELLER SOFTWARE. DERUDOVER ER VI IKKE ANSVARLIGE FOR NOGET FORSØG FRA DIN SIDE PÅ AT BRUGE MULIGHEDERNE VED HJÆLP AF METODER, MIDLER ELLER MÅDER, SOM VI IKKE HAVDE TILTÆNKT. VI ER IKKE PÅLAGT AT SIKRE REDUNDANTE ELLER BACKUPNETVÆRK OG/ELLER SYSTEMER.

20.2 VI STILLER MULIGHEDERNE TIL RÅDIGHED MED RIMELIG HÅNDVÆRKSMÆSSIG KUNNEN OG OMHU OG I AL VÆSENTLIGHED SOM BESKREVET I AFTALERNE. VI AFGIVER INGEN LØFTER ELLER GARANTIER I FORHOLD TIL MULIGHEDERNE.

20.3 VORES MAKSIMALE ERSTATNINGSANSVAR OVER FOR DIG ELLER NOGEN TREDJEPART, SOM SKYLDES DISSE AFTALER ELLER DIN BRUG AF MULIGHEDERNE ELLER COMPUTERPROGRAMMER, DER RELATERER SIG TIL DE MULIGHEDER, VI GØR TILGÆNGELIGE FRA PLATFORMEN, UANSET OM DET MÅTTE VÆRE FOR MISLIGHOLDELSE AF KONTRAKT, UDEN FOR KONTRAKT (HERUNDER FORSØMMELIGHED) ELLER PÅ ANDEN VIS, VIL VÆRE BEGRÆNSET I EN TOLV (12) MÅNEDERS PERIODE TIL DET BELØB, OM NOGET, DU HAR BETALT FRA DIN KONTO TIL VÆDDEMÅL, RAKES OG/ELLER GEBYRER, ALT EFTER HVAD DER ER RELEVANT, I DEN SAMME TOLV (12) MÅNEDERS PERIODE OG I RELATION TIL DE RELEVANTE MULIGHEDER, FOR HVILKEN SPØRGSMÅLET OM ERSTATNINGSANSVAR ER OPSTÅET.

20.4 KONCERNEN (HERUNDER DENS BESTYRELSESMEDLEMMER, DIREKTØRER, REPRÆSENTANTER OG MEDARBEJDERE) ER IKKE ERSTATNINGSANSVARLIG OVER FOR DIG I HENHOLD TIL KONTRAKTEN, UDEN FOR KONTRAKTEN (HERUNDER FORSØMMELIGHED) ELLER PÅ ANDEN VIS FOR NOGET DRIFTSTAB ELLER INDIREKTE TAB, HERUNDER BLANDT ANDET TAB AF DATA, INDTJENING, OMSÆTNING, FORRETNING, SALGSMULIGHED, GOODWILL, OMDØMME ELLER FORRETNINGSAFBRYDELSE ELLER FOR NOGET TAB, SOM KONCERNEN IKKE I ØJEBLIKKET KAN FORUDSIGE VIL OPSTÅ PGA. DISSE AFTALER ELLER DIN BRUG AF MULIGHEDERNE.

20.5 INTET I DISSE AFTALER KAN FORTOLKES SOM EN UDELUKKELSE AF ERSTATNINGSANSVAR, SOM VI MÅTTE HAVE I FORHOLD TIL ENTEN BEDRAGERI, DØD ELLER PERSONSKADE, SOM ER FORÅRSAGET AF VORES FORSØMMELIGHED ELLER SKADE FORVOLDT VED GROV UAGTSOMED.

21. MEDDELELSER/KLAGER

Hvis du har klager, krav eller tvister i forhold til et resultat vedrørende mulighederne eller en anden aktivitet, skal du sende din klage til os skriftligt, så snart det rent praktisk er muligt efter den dato for den oprindelige transaktion, som kravet eller tvisten vedrører. Du kan sende klager pr. e-mail til complaints@bwin.dk. YDu kan også skriftligt sende varsler til os på: Customer Facilities Manager, Suite 6, Atlantic Suites, Europort Avenue, Gibraltar. Ethvert varsel, vi giver dig (undtagen hvis det er angivet andetsteds i denne aftale), sendes til den e-mailadresse, som du angav, da du tilmeldte din konto. Det er dit ansvar at give os besked om eventuelle ændringer i denne adresse via funktionen “Change Email” (Skift e-mail) i vores software og jævnligt logge på din e-mailkonto for at kontrollere, om der er kommet e-mail fra os. Din klage skal indeholde tilstrækkelige oplysninger til at identificere din konto, fx dit fulde navn og CPR-nummer samt årsagen til, at du klager. Vi er berettiget til at afvise din klage, hvis disse oplysninger mangler. Vi behandler din klage hurtigst muligt, og hvis du ikke har modtaget et svar inden for 14 dage, vil vi oplyse dig om, hvornår du kan forvente dette.

22. DATABESKYTTELSE

22.1 Vi kan dele dine personlige data med vores koncernvirksomheder, repræsentanter og tilknyttede virksomheder eller andre tredjeparter, der kan bruge sådanne data til præcist de samme formål, som vi angiver, og inden for vilkårene i disse aftaler. Vi skal bruge dine personlige data i overensstemmelse med fortrolighedspolitikken. Når vi indgår et samarbejde med en tredjepart, hvor de kan udføre visse funktioner for os, eller vi kan have aktiviteter under en tredjeparts varemærke, kan vi dele og/eller overdrage dine personlige oplysninger og eventuelle andre data, der relaterer sig til din brug af muligheden til en sådan tredjepart. Ved at bruge mulighederne og acceptere disse vilkår giver du hermed dit samtykke til, at vi kan dele og/eller overføre disse oplysninger og personlige data til sådanne tredjeparter under hensyn til den gældende databeskyttelseslovgivning og tilknyttede bestemmelser.

22.2 Du skal antage, at al brug af vores hjemmeside og e-mails, sms og telefonopkald mellem dig og os bliver registreret. Disse registreringer er vores ejendom og kan bruges som dokumentation eller med henblik på forbedring af spillemulighederne og vores kundeservice.

23. LOVVALG Disse aftaler er underlagt og skal fortolkes i overensstemmelse med dansk ret. Du indvilliger uigenkaldeligt i at overholde den eksklusive lovmyndighed hos retten i Danmark til bilæggelse af enhver tvist eller situationer, der opstår på baggrund af eller vedrørende disse aftaler eller muligheden for at håndhæve dem. Hvis en hvilken som helst part i disse aftaler på nogen måde skønnes at være ugyldig, ulovlig eller uden mulighed for håndhævelse, påvirker dette ikke gyldigheden af resten af aftalerne, som forbliver gyldig og fuldbyrdet i overensstemmelse med deres betingelser.

24. OVERDRAGELSE

Vi forbeholder os ret til uden varsel at overdrage, give licens til eller pantsætte disse aftaler, helt eller delvist, til en person (men uden dit samtykke) under forudsætning af, at en sådan overdragelse ikke ændrer de vilkår, der gælder for dig, eller medfører strengere vilkår for dig. Du må ikke på nogen måde overdrage, give licens til eller på anden måde overføre nogen af dine rettigheder eller forpligtelser i henhold til disse aftaler.

25. TREDJEPARTSRETTIGHEDER

25.1 Medmindre det udtrykkeligt er angivet i disse aftaler, er en tredjepart ikke i eget navn berettiget til at støtte ret på eller håndhæve bestemmelser i disse aftaler.

25.2 For at undgå tvivl er hvert medlem af koncernen en tiltænkt tredjepartsbegunstiget i forhold til disse aftaler.

26. AFTALENS FULDSTÆNDIGHED OG ÆNDRINGER

Du forstår og accepterer fuldt ud, at du er underlagt disse aftaler samt de ændringer, som vi til enhver tid måtte foretage. Vi kan når som helst foretage ændringer i disse aftaler enten ved at underrette dig om de nye vilkår pr. e-mail eller SMS og/eller ved at offentliggøre de(n) ændrede Aftale(r) på den pågældende platform eller andre steder, som du bruger til at få adgang til spillemulighederne. Ændringerne træder i kraft inden for tredive (30) dage fra offentliggørelsen. Hvis ændringerne ikke kan anses for at være til skade for dig eller er helt uvæsentlige, træder de i kraft med det samme. Hvis du ikke kan acceptere en ændring, er din eneste mulighed at bringe disse aftaler til ophør. Din fortsatte brug af mulighederne, efter at du er blevet underrettet om ændringen eller efter udløbet af de 30 dage, betragtes som en bindende accept af ændringen. Du er eneansvarlig for at gennemgå disse aftaler og eventuelle ændringer, hver gang du spiller. Disse aftaler og de dokumenter, der refereres til heri, repræsenterer den fuldstændige og endelige aftale mellem dig og os med hensyn til disse aftaler og tilsidesætter enhver og alle tidligere aftaler mellem dig og os.

27. SPORTSRELATEREDE SPIL

27.1 Følgende vilkår gælder kun for din brug af sportsrelaterede spil. Bemærk, at i tilfælde af uoverensstemmelse mellem dette afsnit 28 og de resterende afsnit i disse vilkår og betingelser har dette afsnit 28 forrang, i det omgang det finder anvendelse på din brug af de sportsrelaterede spil.

27.2. Regler og procedurer for sportsrelaterede spil

Du skal bruge de sportsrelaterede spil i overensstemmelse med de almindeligt anerkendte regler, der fremgår af Regler for sportsrelaterede spil og alle andre sider, der specifikt relaterer sig til og regulerer en bestemt event, et bestemt spil eller en bestemt turnering (“Regler”). Vi tilråder dig til omhyggeligt at læse alle disse regler.

27.3. Vilkår for indsatser

Vi forbeholder os ret til at bruge symboler (som f.eks. 1,X,2) og forkortelser som indikation på resultatet af indsatserne. Vi vil til enhver tid vedligeholde et hjælpeafsnit om sportsrelaterede spil, som indeholder oplysninger om de anvendte indsatstyper og vilkår. Vi tilråder, at du gør dig bekendt med de nøjagtige detaljer om enhver indsats, før du foretager den. Eventuelle yderligere oplysninger, som vises øverst eller nederst under events, og visninger af odds udgør en del reglerne for den pågældende event, og i tilfælde af uoverensstemmelse vil disse have forrang over disse vilkår. Vi tilråder, at du læser disse oplysninger omhyggeligt.

27.3.1 Grænser for indsatser

Vi forbeholder os ret til at begrænse det maksimumbeløb, der satses for hvert enkelt eller kombinerede væddemål.

27.3.2 Grænser for gevinster

Det maksimale akkumulerede beløb, som du kan vinde via de sportsrelaterede spil inden for en periode på syv (7) dage, er USD 250,000 (nettogevinst eksklusiv indsatsen) eller, hvis din kontovaluta er i EUR, GBP, DKK, HUF, PLN, CAD, YEN eller RON på det tidspunkt, hvor et sådant maksimum nås: henholdsvis EUR 233.000, GBP 201.000, DKK 1.736.000, HUF 72.153.000, PLN 1.037.000, CAD 335.000, YEN 10.000.000 eller RON 1.054.000. Dette maksimum skal gælde uafhængigt af det antal indsatser, der er foretaget eller afventer, eller det beløb, der er væddet eller afventer, og vores accept af din indsats eller dit væddemål udgør ikke en aftale om at foretage en udbetaling, hvis din gevinst overstiger vores grænse for gevinster (herover), og det er dit ansvar at være bevidst om, du ikke får en udbetaling, hvis din nettogevinst overstiger denne grænse.

Det maksimale beløb, du må vinde via de sportsrelaterede spil på én enkelt indsats, er USD 12,000 (nettogevinst eksklusiv indsats) eller, hvis din kontovaluta er i EUR, GBP, DKK, HUF, PLN, CAD, YEN eller RON på det tidspunkt, hvor et sådant maksimum nås, henholdsvis CHF 12.000, EUR 11.000, GBP 10.000, DKK 83.000, SEK 110.000, NOK 102.000, PLN 50.000, CZK 303.000, HUF 3.500.000, TRY 40.000, HRK 84.000, RON 51.000, RUB 51.000, EEK 176.000, LVL 8.000, LTL 38.000 eller BGN 22.000.

Disse grænser er kun omtrentlige værdier og er underlagt udsving i vekselkurserne. Vi forbeholder os ret til når som helst at pålægge forskellige gevinstgrænser.

27.3.3 Beregning af gevinster

I tilfælde af en indsats med faste odds beregnes vinderen ved at gange indsatsen med de faste odds. Gælder det live indsatser, accepterer du eventuelle ændringer i oddsene, mens indsatsprocessen er i gang. Ændringer i oddsene skal forstås som dem, der sker, fra valget føjes til indsatssedlen og vores accept af indsatsen. Oddsene vises derefter på din bekræftelsesmeddelelse om indsatsen. I det tilfælde at du foretager mere end én indsats (herunder kombinationen af et og flere indsatser), og dine samlede gevinster overstiger grænserne for gevinster, som er angivet i afsnit 28.3.2 herover, er vi berettiget til at reducere indsatsen, i det omgang det er nødvendigt for at overholde begrænsningerne på gevinsterne.

27.3.4 Nøjagtighed af indsatser og resultater

For at sikre den størst mulige nøjagtighed af alle indsatser og resultater beregner vi dine kontomidler ved hjælp af fire decimalpunkter. Af tekniske årsager kan din kontobalance kun blive vist med to decimalpunkter, og det kan en gang imellem føre til afvigelser, når en værdi med fire decimaler afrundes til en værdi med to decimalpunkter.

27.4 Accept og validering af vilkår

27.4.1 Indsatser skal gøres via de sportsrelaterede spil.

27.4.2 En indsats anses som gyldig efter en bekræftelse af accept fra vores eksterne servere. En indsats er bekræftet, når den vises på kundens konto under “My Bets” (Mine indsatser). Når en indsats er foretaget og accepteret, debiteres det tilsvarende beløb på din konto. Når indsatserne er accepteret, kan de ikke længere annulleres eller ændres på nogen måde.

27.4.3 Når du foretager indsatsen, bekræfter du, at du ikke har forudgående viden om resultatet af den pågældende event, som indsatsen gælder for (“Event”). Hvis der i perioden for accept af indsatser fremkommer viden om, at resultatet af en event kan bestemmes, forbeholder vi os ret til at variere tidsfristen for accept af indsatser eller gøre eventuelle foretagne indsatser ugyldige.

27.4.4 Vi forbeholder os ret til at gøre enhver indsats ugyldig, der ved en fejl er blevet accepteret på et tidspunkt, hvor der ikke var tilstrækkelige midler på din konto til at dække indsatsbeløbet forud for den event, der finder sted. Med forhold for ovenstående er det sådan, at hvis din kontosaldo delvis dækker en indsats på et væddemål, forbeholder vi os ret til at acceptere dit væddemål med en indsats svarende til summen af din kontosaldo. Vi forbeholder os også ret til at tage de nødvendige forholdsregler for at beskytte dig mod yderligere tab, hvis du mister EUR 5.000 (eller et tilsvarende beløb) eller mere i en given fire ugers periode.

27.4.5 Alle indsatser skal foretages og accepteres før starten på den relevante event. Enhver indsats, der foretages eller modtages efter starten på eventen, vil være ugyldig, medmindre indsatstilbuddet tydeligvis er beregnet til at være tilgængelig efter starten på eventen (dvs. deciderede live indsatser).

27.4.6 Hvis der i tilfældet med live indsatser sker det, at forsinket tv-dækning eller dataoverførsel medfører, at der foretages en indsats til den forkerte pris, umiddelbart efter at den valgte deltager/det valgte team har fået en væsentlig fordel, forbeholder vi os ret til gør den indsats ugyldig, uanset om du vinder eller taber.

27.4.7 Hvis en event aflyses eller anses som ugyldig, anses det relevant valg at være foretaget med neutrale odds i decimaler på en (1,00). Hvis der er tale om en individuel indsats, refunderes indsatsbeløbet. I tilfælde af flere indsatser, hvor events, der aflyses, vises sammen med andre events, der er gyldige, og hvor der er mulighed for en gevinst, betragtes den multiple indsats som vundet, men de akkumulerede odds justeres derefter.

27.4.8 Flere indsatser accepteres ikke, i det tilfælde hvor én del af indsatsen bidrager til resultatet af en anden.

27.4.9 Vi forbeholder os ret til efter eget skøn at afbryde, ændre, fjerne og/eller tilføje sportsrelaterede spil med øjeblikkelig virkning og uden varsel, og vi er, i det omfang lovgivningen tillader det, ikke erstatningsansvarlige for en sådan handling.

27.5 Ændringer i kontovaluta

For at undgå tvivl er det sådan, at hvis du ændrer din kontovaluta, mens en indsats er aktiv, omregnes eventuelle gevinster til din nye kontovaluta efter de vekselkurser, der gælder på udbetalingstidspunktet.

28. SPILLEMULIGHEDER

28.1 Følgende vilkår gælder kun for din brug af spillemuligheder. Bemærk, at i tilfælde af uoverensstemmelse mellem dette afsnit 29 og de resterende afsnit i disse vilkår og betingelser, har de resterende afsnit i disse vilkår og betingelser forrang.

28.2 Spil med fiktive penge og rigtige penge

Ved at registrere dig til spillemulighederne får du (via softwaren (defineret nedenfor)) adgang til både spil og turneringer med “fiktive penge” (henholdsvis “spil med fiktive penge” eller “gratis spil”) og spil og turneringer med “rigtige penge” (henholdsvis “spil med rigtige penge” eller “spil om rigtige penge”) via spillemulighederne. Det er ikke nødvendigt eller påkrævet at foretage en indbetaling for at kunne spille gratisspil, undtagen eventuelle udgifter, du måtte have fra din internetudbyder eller telekommunikationsudbyder i forbindelse med at få adgang til spillemulighederne, og du kan godt spille gratisspil uden at indskyde penge. Vi forbeholder os ret til efter eget skøn at afbryde, ændre, fjerne og/eller tilføje spillemuligheder med øjeblikkelig virkning og uden varsel, og vi er ikke erstatningsansvarlige for en sådan handling.

28.3. Regler og procedurer for spillemuligheder.

Du skal bruge spillemulighederne i overensstemmelse med de almindeligt anerkendte spilleregler, der er angivet i afsnittet om Spilleregler, og de procedurer, der er relevante for den spillemulighed, du bruger, som specifikt er angivet under spilleafsnittet på onlinehjemmesiden bwin.dk, herunder blandt andet kampagneafsnittet, turneringsafsnittet, afsnittet om spilleinstruktioner og regler, sådan spiller du, bordindsatser, turneringer, turneringsregler, afsnittet om pokeretikette og enhver anden side, der specifikt relaterer sig til og regulerer en bestemt event, et bestemt spil eller en bestemt turnering (“Regler”).

28.4 Politik mod snyd

Vi er forpligtet til at forhindre urimelig adfærd i forbindelse med spillemulighederne, herunder blandt andet aftalt spil imellem spillerne, ikke-menneskelige spillere (bots), “chip-dumping”, “scripting” og andre former for upassende adfærd, som giver spillerne en urimelig fordel (Politik vedrørende urimelige fordele) i forhold til de andre spillerne på hjemmesiden. Vi er også forpligtet til at registrere og forhindre brugen af softwareprogrammer, der er beregnet på at give mulighed for, at kunstig intelligens kan spille på vores platform, herunder blandt andet profilering af modstandere, snydesoftware eller andet, som vi anser for at give dig en urimelige fordel i forhold til andre spillere, der ikke bruger sådanne programmer eller systemer (“Software baseret på kunstig intelligens”). Du accepterer, at vi tager vores forholdsregler med henblik på at overvåge og forhindre brugen af sådanne programmer og software, der er baseret på kunstig intelligens, herunder blandt andet aflæsning af listen over aktive programmer på en spillers computer, og du erklærer, at du ikke vil bruge nogen form for software, der er baseret på kunstig intelligens, og/eller lignende programmer. Hvis vi har mistanke om, at en spiller har udvist den i dette afsnit 29.4 anførte adfærd eller en anden adfærd, som vi anser for at være urimelig eller svigagtig, forbeholder vi os ret til efter eget skøn at blokere vedkommendes konto og inddrage de indskudte midler. Spillerne er ikke berettiget til at kræve, at vi iværksætter andre foranstaltninger mod spillere, som er under mistanke for aftalt spil, snyd, “scripting” eller andre former for urimelig eller svigagtig adfærd. Hvis en spiller er blevet snydt af en anden spiller i forbindelse med brugen af spillemulighederne, er vi kun forpligtet til at tilbagebetale de beløb, som spilleren har tabt som følge heraf, hvis vi kan identificere den konto, hvorfra snyderiet er udført, og få adgang til de pågældende midler. Hvis der er mere end en spiller, der er blevet snydt af den pågældende konto, og vi kan identificere denne konto, bliver de resterende midler på kontoen fordelt forholdsmæssigt ud fra det tab, som hver enkelt spiller har lidt.

28.4.1 Aftalt spil og snyd

Der er tale om aftalt spil, når to eller flere spillere forsøger at opnå en urimelig fordel ved at udveksle viden om deres kort eller andet. En spiller, som efter vores vurdering udøver aftalt spil eller forsøger at udøve aftalt spil med en anden spiller i forbindelse med brugen af spillemulighederne, kan udelukkes permanent fra at bruge spillemulighederne eller softwaren, spillerens konto kan blive lukket med øjeblikkelig virkning, og vi er berettiget til at tilbageholde alle midler på vedkommendes konto. Det er heller ikke tilladt for en spiller at spille mod sig selv, og en sådan adfærd anses for snyd. Hvis du har mistanke om, at en spiller udøver aftalt spil med en anden spiller eller snyder, bedes du kontakte os .

28.4.2 Automatiske spillere (bots)

Brug af kunstig intelligens, hvor der helt eller delvist spilles uden menneskelig deltagelse, herunder blandt andet robotter, er strengt forbudt i forbindelse med vores spillemuligheder. Alle handlinger foretaget af en spiller i forbindelse med spillemulighederne skal udføres af spilleren personligt via den brugergrænseflade, som er tilgængelig i forbindelse med brugen af spillemulighederne. Hvis du har mistanke om, at der er en spiller, der bruger en form for kunstig intelligens, bedes du kontakte os

28.4.3 “Chip-dumping”

Der er tale om “chip-dumping”, når en spiller med vilje taber et spil for at kunne overføre sine chips til en anden spiller. Hvis vi har en rimelig mistanke om, at en spiller deltager eller forsøger at deltage i “chip-dumping” med en anden spiller i forbindelse med brugen af spillemulighederne, kan denne blive permanent udelukket fra at bruge spillemulighederne, og vedkommendes konto kan blive lukket med øjeblikkelig virkning. Hvis du har mistanke om, at en spiller deltager i “chip-dumping”, bedes du kontakte os /p>

28.5 Software

Du må installere og bruge den software, vi gør tilgængelig via platformene, der bruges til at levere spillemulighederne (“Softwaren”), på en harddisk eller anden lagerenhed og foretage backupkopier af software, under forudsætning af en sådan brug og backupkopiering kun er til din egen personlige brug i forbindelse med anvendelse af spillemulighederne i overensstemmelse med disse aftaler, og ydermere at en sådan installation og brug foretages via en computer eller en anden enhed, for hvilken du er den primære bruger. Softwarens struktur, organisation og kode er værdifulde forretningshemmeligheder og tilhører koncernen og/eller dens firmaer og/eller dens licensgivere. Du opnår ingen rettigheder til softwaren, bortset fra at du må bruge den i overensstemmelse med disse aftaler. Ud over tilfælde, hvor det udtrykkeligt tillades i henhold til lovgivningen, er det strengt forbudt – og du indvilliger i at undlade – at ændre, tilpasse, oversætte, foretage “reverse engineering” på, adskille, afmontere eller på anden måde forsøge at identificere kildekoden i softwaren eller nogen af dens dele eller at udvikle, udgive eller distribuere relateret materiale på baggrund af softwaren. Du accepterer, at softwaren ikke må videresendes, overføres eller eksporteres til noget andet land eller bruges på måder, som er forbudt ifølge gældende lovgivning, begrænsninger eller regler.

28.6 Delte spil, delt bord og delt databaseplatform

Vi forbeholder os retten til, men er ikke forpligtet, til at afvikle og anvende et delt bord, server og databaseplatform eller system (“Delt spil-/bordplatform”), som gør brugerne af spillemuligheden i stand til at spille med spillere, der kommer ind i spillene, bordene og turneringerne fra andre hjemmesider og varemærker, der driver den samme delte spil-/bordplatform. Hvis der anvendes en delt spil-/bordplatform, accepterer du, at du kan blive placeret ved disse almindelige spil/borde efter vores eget valg, og at vi, i det omfang du overtræder vilkårene og betingelserne på et websted eller for et varemærke, der anvender den delte spil-/bordplatform, kan vælge at spærre dig helt eller delvist fra hele systemet, så du ikke kan spille via nogen af webstederne eller varemærkerne, som anvender den delte spil-/bordplatform. Uden begrænsning i forhold til reglen om, at du ikke må have flere konti hos os (se afsnit 4), kan vi kræve, at du kun har én konto på den delte spil-/bordplatform, hvis den samme bruges.

28.7 Indbetaling på konti med fiktive penge og konti med rigtige penge

Beløb i form af “fiktive penge” har ingen værdi i sig selv og holdes adskilt fra beløb i “rigtige penge”. De kan ikke overføres til en konto med “rigtige penge” og kan ej heller veksles til nogen form for valuta. Vi afgiver ikke noget løfte om nøjagtigt at registrere, hvor mange jetoner med fiktive penge du har, og du kan til enhver tid miste dine jetoner til fiktive penge. Derudover forbeholder vi os ret til at angive en maksimal grænse for antallet af jetoner på konti med fiktive penge.

28.8 Bilæggelse af tvister i spil.

Du accepterer fuldt ud, at softwaren til at generere tilfældige tal (“RNG”) afgør, hvordan kort blandes og gives, samt hvordan andre tilfældigt genererede begivenheder gennemføres, når det kræves i spillemulighederne. Hvis der er uoverensstemmelse mellem det resultat, der vises på softwaren (som er installeret og kører på din hardware) og vores server, vil det resultat, der vises på vores server, være gældende for spillets resultat. Derudover forstår og accepterer du (med forbehold for dine øvrige rettigheder og juridiske muligheder), at vores opgørelser er den afgørende myndighed med hensyn til din brug af spillemulighederne, aktiviteten, der opstår herfra, samt omstændighederne, som en sådan aktivitet er opstået under.

28.9 Spil med rigtige penge og turneringsvaluta

Hvor et spil eller en turnering med rigtige penge kun er tilgængelig i en anden valuta end din kontovaluta, kan du i visse tilfælde få mulighed for at lægge en buy-in i førnævnte i valutaen for det relevante spil/den relevante turnering. Et sådant buy-in (sammen med eventuelle gevinster) er underlagt vilkårene vekselkurserne, som vi tilbyder på det tidspunkt. Se Valutaomregner og Ofte stillede spørgsmål for at få yderligere oplysninger. Du vil under alle omstændigheder kun få tilladelse til at foretage indsatser og væddemål i din kontovaluta.

29. MEDLEMSSKAB AF VORES VIP-PROGRAM

Vi kan når som helst tilbyde, tilbagetrække, tilbagekalde eller ændre vilkårene for ethvert medlemskab af vores VIP-program ved at give dig besked pr. e-mail. For at undgå tvivl er det sådan, at medlemskab af vores VIP-program er efter vores eget skøn, og din status som medlem af vores VIP-program kan når som helst blive ændret. UDSKRIV DISSE VILKÅR OG BETINGELSER, OG ARKIVER DEM TIL FREMTIDIG REFERENCE. DERUDOVER ANBEFALER VI, AT DU UDSKRIVER OG GEMMER ALLE TRANSAKTIONSKVITTERINGER OG SPILLEREGLER, SOM ER GÆLDENDE FOR DINE AKTIVITETER. Hvis du har spørgsmål, kan du kontakte vores kundeservice døgnet rundt.

Ændret/oprettet 12.03.2020

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