Danish Bet365 Terms and Conditions

The huge variety of games at the Bet365 Casino Denmark includes not only classic titles like slots and blackjack, but also a fantastic sportsbook, as well as poker tournaments, Vegas games, and more. However, all the Danish players should do another important thing first. It comes to reading the full Danish Bet365 terms and conditions! Make sure to do so before making your first deposit and you can find all the important documents here, on this page, along with the sportsbook and poker policies.

General Terms and Conditions

These terms and conditions apply from 10/04/2020. All previous terms and conditions are canceled.

A. INTRODUCTION

1. By using, visiting and / or accessing parts (including, but not limited to, subdomains, source code and / or APIs of the Website, whether visible or not) of the bet365.dk Website or mobile app or other websites or applications that we own or operate (the “Website”) and / or register on the Website, you enter into a contract with bet365 and agree to be bound by (i) these Terms and Conditions, (ii) our rules on confidentiality ; (iii) our cookie rules ; and (iv) the rulesapplicable to our bets or gaming products as further elaborated in Section 2 below (collectively referred to as ‘Rules’) and deemed to have accepted and understood all of these Rules.

Please read the rules carefully and if you are unable to accept these rules, do not use, visit, or access any parts (including, but not limited to, subdomains, source code and / or API on the Website, whether or not these are visible ) of the website. These rules also apply to all bets on mobile devices including downloaded apps to a mobile device (as if the references to your use of the Website were references to your use of our betting facilities via a mobile device).

2. When you play games or place a bet (for the purpose of participating in games or place a bet through the Website) through the Website, you agree to be bound by the rules applicable to the relevant products available on the Website from time to time to the other. 

3. Where reference is made to “bet365”, “we”, “our” or “us”, we refer to:

Hillside (New Media Malta) Plc, a company registered as a public limited company in Malta (company number c.66039) , with registered office at Office 1/2373, Level G, Quantum House, 75 Abate Rigord Street, Ta ‘Xbiex XBX 1120, Malta. Hillside (New Media Malta) Plc is licensed and regulated by the Gaming Authority.

Please note that our Danish licenses are only valid in Denmark and Greenland.

4. We may find it necessary to amend these Terms and Conditions for a variety of reasons (including compliance with applicable laws and regulations and regulatory requirements). All changes will be posted on the website. The latest rules are available on the website. If a change is unacceptable to you, you should stop using the Website and / or your account. However, if you continue to use the Website after the date of the changes to these Terms and Conditions, you will be deemed to have approved these changes.

5. References to “you”, “your” or “customer” are references to a person using the website or bet365’s services and / or a registered customer of bet365.

6. As you know, the right to access and / or use the Website (including some or all of the products offered through the Website) may be illegal in some countries. You are responsible for determining whether your access to and / or use of the Website is in compliance with applicable laws in your area and you warrant to us that gambling is not illegal in the territory in which you are located.

7. bet365 strives to provide good customer service. As part of this, bet365 supports responsible gaming. Please note that in addition to the self-exclusion and deposit limit features provided by bet365, players may also opt for a temporary or permanent self-exclusion from betting and online gambling in Denmark by registering in Gambling Authority Register of Voluntarily Excluded Players (ROFUS) . bet365 will use reasonable efforts to enforce its responsible gaming policy, but bet365 will not accept any liability or liability if you continue to gamble and / or attempt to use the Website for the purpose of deliberately avoiding the appropriate measures and / or bet365 does not is able to enforce its measures / policies for reasons beyond the reasonable control of bet365.

B. YOUR BET365 ACCOUNT

1. Application

1.1 All applicants must be over 18 years of age and be eligible to play or be registered with bet365. bet365 reserves the right to ask all customers for proof of age and close their account until we have received sufficient documentation. bet365 takes its responsibilities regarding minor gaming and responsible gaming very seriously.

1.2 All information provided when registering on the Site MUST be your own information and be accurate and complete in all respects. Where this is not the case, we reserve the right to suspend the account and treat all deposits in the gambling account as invalid (and any winnings arising from such deposit). If an account is suspended, the customer should contact us.

1.3 bet365 can confirm a customer’s address by sending an address confirmation letter to the customer. All correspondence will be discreet and there will be no references to bet365 on the envelope. Once such correspondence has been initiated, all offers and disbursements may be put on hold until the address has been confirmed.

1.4 By accepting the rules and / or registering to use the Website, you agree that we have the right, from time to time, to perform identification, credit and other checks that we may need and / or is required by applicable law and / or by relevant authorities in connection with the use of the Website and our products in general. You agree to provide all such information as we require for these checks. We are entitled to suspend or restrict your account until we determine that these checks have been completed.

1.5 As part of the registration process, we may disclose your information to authorized credit reporting agencies to verify your identity and payment card information. You agree that we may process such information in connection with your registration. According to the terms of our permit, we are required to compare registrations with the Danish CPR register (to verify that the entered CPR number is correct) and the Gambling Authority’s Register of Voluntary Excluded Players (ROFUS) each time you log in (to ensure that you have not been registered as a self-excluded player since your last visit). You agree that we may process your information in this way in connection with your registration and your continued relationship with us. We also reserve the right to require you,

1.6 Customers may only open one account. If we were to identify customers who have more than one account, we may either suspend these accounts or treat such accounts as one single account.

1.7 Customers are requested to keep their registration information up to date. All information can be changed in the personal details section of the website. If you need help, please contact us .

2. Account Information

2.1 bet365 allows all customers to choose their own combination of username and password. As a customer, please keep this information secret, as you are responsible for all games placed through your account and other activities in your account.

2.2 Betting is valid if the username and password have been entered correctly or if you log in to your account via Touch ID, login with fingerprint or Face ID (whether approved by you or not), provided that there are sufficient funds in the account. 

2.3 If you enable Touch ID, Fingerprint Login or Face ID and suspect that a third party may have access to your account through this method, you should immediately disable Touch ID, Fingerprint Login or Face ID on all your devices and contact us . You are responsible for the security of your device (s) and for all bets / bets placed on your account and all other activities taking place in your account.

2.4 You are only allowed to use your Player Account to place bets on your own behalf. By examining your account history, you can identify any unauthorized use of your account. If at any time you discover or suspect that your account was being used improperly, please contact us . If at any time you believe or suspect that a third party is aware of your username and / or password, you should immediately change this information through the Website. In case you forget all or part of your login information, please contact us.

2.5 You are responsible for all transactions made using the correct account information. If you lose your account information or believe that another person may have your account information, please contact us immediately contact us .

2.6 Please note that the cardholder’s details and other sensitive data should never be sent to us via an unencrypted email.

2.7 You can view the current balance and transaction history in your account at any time when you are logged into your account on the Website.

3. Personal details

3.1 We will comply with applicable laws regarding the protection of personal data in relation to the personal information you provide to us. Your personal information is processed in accordance with our privacy policy.

4. Exclusion and closure

4.1 If you want to close your account, please contact us. Any negative balance in your account must be paid immediately to bet365 and your account will not be closed until the relevant amount due to bet365 has been paid in full.

4.2 bet365 reserves the right to close or suspend your account at any time for any reason. Without limiting the preceding sentence, bet365 has the right to close or suspend your account if:

(a) you file for bankruptcy;

(b) bet365 believes that you have used the Website fraudulently or for illegal and / or inappropriate purposes;

(c) bet365 believes that you have used the Website in an unreasonable manner or have intentionally cheated or unduly exploited bet365 or any of its customers or if your account is used for a third party benefit;

(d) bet365 is requested to do so by the police, a regulatory authority or a court; or

(e) bet365 believes that any of the events referred to in (a) to (c) above may have occurred or are expected to occur.

4.3 If bet365 closes or suspends your account for any of the reasons mentioned in (a) to (e) above, you are responsible for any claims, losses, debts, damages, costs and expenses incurred or any of bet365 (collectively) ‘claims for damages’) and must therefore compensate and hold bet365 harmless from the demand for such claims. In addition, in the cases mentioned in (a) to (e) above, bet365 has the right to withhold and / or withhold any and all amounts that would otherwise have been paid or payable to you (including any winnings, betting credits) or bonus payments).

C. YOUR FINANCES

1. Payments and wagers

1.1 You can only bet with the amount available in your account. Therefore, if you want to place bets or participate in games, you must deposit money into your account. For more information on how to deposit, withdraw and transfer money, please go to deposits / withdrawals .

1.2 You should only deposit money into your account which will be used to play on the Website. We are entitled to suspend or close your account if we reasonably believe or have reason to believe that you are depositing money without any intention of using them for gaming. In such cases, we reserve the right to report further to the relevant authorities.

1.3 For payment methods that require a particular account holder, you should only deposit funds into your gaming account from a source where your name is listed as the account holder. In the event that bet365 finds that the name of the Account Holder does not match the name registered with bet365, we reserve the right to consider payments to that gambling account as invalid (any winnings arising from such deposits will be considered invalid).

1.4 Money paid to us is protected in the event of our insolvency as this money is deposited with our bank in client accounts that are separate from our own accounts. Money deposited with us in your account does not earn interest.

1.5 Bet365 employees will not offer any kind of credit and all bets must be supported by sufficient funds in the customer’s account. bet365 reserves the right to cancel any bets / bets that have been incorrectly accepted while the account did not have sufficient funds to cover the bet / bet. If funds are credited to a customer’s account in error, it is the customer’s responsibility to immediately notify bet365. bet365 will recover these funds through account adjustment.

1.6 Unless otherwise stated, all examples of the Website are given in British Pounds. For any transaction that requires a currency exchange, the prevailing exchange rate will be mid-rate, as stated by the Financial Times. The available currencies are listed in Appendix one to these Terms and Conditions, which can be found on the Website.

1.7 When a currency is selected, money will be deposited, wagered and winnings will be paid out in that currency. If you want to change the currency used, please contact us .

1.8 You are only entitled to use our currency exchange service for placing bets or bets through the Website (“Approved Purpose”). You are not eligible to use this service for any purpose other than its authorized purpose (including exchange rate hedging, speculative trading or any other currency trading). If bet365 considers you to use this service for any reason other than its authorized purpose, bet365 has the right to close or suspend your account and you:

(a) are responsible for any claims arising therefrom, and

(b) shall, upon our demand, indemnify bet365 for such claims.

1.9 In addition, bet365 is entitled to withhold and / or retain any amount earned or received by you as a result of or in connection with your ‘unauthorized’ use of the Website, including activities not for an authorized purpose.

1.10 bet365 does not charge a fee for deposits made via credit / debit card, but please note that some card issuers consider gaming transactions as ‘cash payments’ and may therefore charge a cash advance fee. Please check with your card issuer for further details.

2. Payouts

2.1 Where possible, all payments will be made to the payment account from which the payments were made. Only the registered account holder can request withdrawals, and payments will only be made to this person.

2.2 With most payment methods, withdrawals can be made by clicking on ‘Payout’ on the bet365 website, provided that there are sufficient funds in your account. There is no set maximum amount on payouts per month. day, but payout requests for amounts greater than £ 20,000 or equivalent in another currency may require additional action. For more information about a specific payment method, we refer to deposits / withdrawals .

2.3 If the deposit amount has not been fully debited before a payment is requested, bet365 reserves the right to deduct a fee from the customer’s account to cover all reasonable costs related to both the deposit and the payment. If necessary, the value of the payout can be reduced accordingly.

2.4 If the payment method for the account is paysafecard and if the entire deposit amount has not been played through before a payment is requested or if there are indications that a number of bets have been made which, regardless of the bet outcome, result in a guaranteed profit or where all playthroughs are deliberately made as low risk bets, bet365 reserves the right to request a receipt for the purchase of the deposit amount before any payment is made.

3. Inactive account with money on

3.1 Suspended accounts – Feel free to contact us to arrange a payment of any money in your account once it has been suspended. bet365 reserves the right to withhold any funds in cases where fraud is suspected until the situation is resolved.

3.2 Closed and Self-Excluded Accounts – We will endeavor to return all funds to you so that the balance goes to zero in the event of closing your account or self-exclusion. Any amounts that will be transferred to your account after closing or self-exclusion will only be paid to you upon request.

3.3 Unfinished Games

Casino – If your connection is interrupted when you play a casino game at bet365, resulting in an unfinished game, you are taken back to the game you played and exactly to the place where the game was interrupted. You have 90 days to complete the game before it finishes. If you do not finish the game during the 90 days, the game will end as lost.

Games and Vegas – If a game is interrupted for any reason after a game is placed, resulting in an unfinished game, you have 8 minutes to reconnect; otherwise the game will end as lost.

You can see the game’s result, when completed, in your account history.

4. Other

4.1 If we incur chargebacks, alterations or other expenses related to your account, we reserve the right to charge you for the expenses we incur in this connection.

4.2 We may at any time offset any positive balance in your account against any amount you owe to any company within the bet365 group.

4.3 If the laws in your jurisdiction require players to report their winnings and losses to tax and / or other authorities, it is your responsibility to do so.

4.4 Internet gambling may be illegal in the jurisdiction in which you are located. If so, you will not be allowed to use your debit card to complete the transaction. However, all bets / games accepted from such jurisdictions will apply – whether they win or lose.

D. Betting Procedure 1. Place Betting / Betting

1.1 bet365 reserves the right, in its sole discretion, to reject all or part of all bets requested. All bets are placed at your own risk and at our discretion.

1.2 We only accept bets made online (including via mobile devices or downloaded apps for mobile devices). Bets will not be accepted in any other form (mail, email, fax, etc.) and will not be valid if received, regardless of the outcome of the bet.

1.3 It is the customer’s responsibility to ensure that the information in connection with their betting is accurate. Once bets have been placed, they cannot be canceled by the customer. Betting can only be changed by the customer via our Edit Betting feature where possible. bet365 reserves the right to cancel a bet at any time.

1.4 Your funds are allocated to bets / bets in the order in which they were placed and are not available for other use. bet365 reserves the right to cancel and / or reverse transactions made after a bet / bet is placed with allocated funds either at that time or retrospectively.

2. Betting / Gambling Confirmation

2.1 Betting / bets are not valid if there are insufficient funds in your account.

2.2 A bet you request is only valid when accepted by bet365’s servers. Each valid bet receives a unique transaction code. We are not responsible for the settlement of bets that are not issued with a unique transaction code. If you are unsure about the validity of a bet, please check your account history or  contact us .

2.3 Notwithstanding the above, bets placed via debit / credit card will not be valid until we have received the full payment. The bet will be automatically canceled if we did not receive the payment until the event referred to in the bet takes place.

2.4 In the event of disagreement, you and bet365 agree that bet365’s transaction log database shall settle the dispute.

3. Offers

3.1 If there is a breach of the terms of our offer or decision function or cases where there is evidence that a number of bets have been made by a customer or a group of customers which, due to increased payment, free bets, risk-free bets, betting credits or all other offers result in a guaranteed customer profit, regardless of the result or whether committed as an individual or as part of a group, bet365 reserves the right to recover the item from increased payment, free bets, risk-free bets or bet credits on such offers and / or cancel all bets funded by free bets or betting credits. In addition, where there is evidence of such activities, bet365 may impose administrative fees on the customer up to the value of bet credits, free bets,

3.2 bet365 may withdraw any bonus amounts, free bets, bet credits or increased payment that have been wrongly awarded.

3.3 All customer offers are limited to one per person. If bet365 has reasonable grounds to suspect that the bonus or offer has been claimed or claimed by the same person or group of persons more than once, the availability of any or all offers to this customer or group of customers may be available withdraw and / or cancel any bets financed by the bonus or offer and remove any winnings attributable to such bets.

3.4 bet365 may make minor changes to the rules and terms of any offer or decision function at any time to correct typos or to improve clarity or customer experience and may cancel any offer or decision function for legal or regulatory reasons.

4. Settlement and winnings

4.1 All bets are subject to game coverage commissions (including maximum winnings ) as described in Appendix Two of the Terms and Conditions.

4.2 bet365 reserves the right, at any time and without notice, to suspend a market (such as Winner, Correct Score, Over / Under, Number of Goals etc.) and / or cancel bets / bets. When a market is suspended, all bets made after the suspension will be rejected and bet365 reserves the right to cancel any bet / bet where the outcome was unknown at the time the suspension takes place. To avoid any doubt, any successful bet / bet prior to such suspension will be paid in full to the Customer in accordance with these Terms and Conditions (including but not limited to B.4.2 and B.4.3).

4.3 The ‘return’ calculation is for informational purposes only and all bets are calculated with the bets of the accepted odds. For accumulator bets with invalid selection, the ‘return’ number is reduced accordingly. This includes selections that have been canceled where ‘Cancel if Player Does Not Start’ is selected as the bet is placed.

4.4 If a customer includes a non-participant or invalid selection in an accumulator bet, the bet is determined based on the remaining selections. This includes selections that have been canceled, where ‘Cancel if Player Does Not Start’ is selected as the bet is placed.

4.5 Winnings from settled bets are added to the balance of your betting account. All funds / winnings credited to an account in error may not be used, and bet365 reserves the right to declare any transaction involving such funds invalid and / or withdraw that amount from your account and / or reverse the transaction either at that time or retroactively.

4.6 bet365 reserves the right to withhold payments and declare bets void if we have evidence that the following has occurred: (i) the integrity of the event is questioned (ii) the prize or pot has been tampered with (iii) match fixing has taken place. Documentation of the above may be based on the size, amount or pattern of bets placed at bet365 across several or all of our betting channels. A decision made by the relevant governing bodies for the sport (if any) will be crucial. If a customer owes money to bet365 for any reason, we reserve the right to take this into account before making payments to that customer.

4.7 Where there are indications that a number of bets, each containing the same choices, are placed by or for the same person or association of individuals, bet365 reserves the right to invalidate the bets or withhold any winnings until the outcome of any later study.

4.8 At events where no official ‘start’ is announced, the advised start time for the event is considered ‘start’. In the event that a bet is unintentionally accepted after an event or match has started (in addition to live betting bets clearly indicated on the website), bets are valid provided that the market is not settled and that no contestant / team has obtained a decisive advantage (such as a position, expulsion for the other team, etc.) at the time the bet is placed. If the outcome of an event / market is known, bet365 reserves the right to cancel the bet, whether won or lost. In case of disagreement on when a bet is placed, the transaction history is used. All times on the website and / or referrals from bet365 will be in Danish time,

4.9 Live Betting Betting – In cases where we have reason to believe that bets are placed after the market has been settled or after the selected participant or team has obtained a decisive advantage (eg a position, expulsion for the other team, etc.) , we reserve the right to cancel the bet regardless of its outcome.

4.10 If we cannot confirm the outcome of a particular market (eg due to loss of direct images), all bets will be canceled unless a betting decision has already been made.

4.11 If a customer gives ambiguous instructions, bet365 reserves the right to split the deposited money between potential results. Where this is not practicable, we reserve the right to declare the entire bet void. bet365’s decision is final in all cases.

E. USING THE WEBSITE

1. Website Content and Permitted and Prohibited Use

1.1 Information or information that you access through the Website or any part thereof (including, but not limited to results, statistics, sports data, programs, odds and betting numbers) is for your own personal use only and distribution or commercial exploitation of such information or information is strictly prohibited. No warranty is given as to any interruption in the provision of such information or information, its accuracy, nor with respect to the results obtained by using it. The information is not intended to serve as advice or recommendations, but is provided solely as information. The information should not be construed as anything else and bets are placed at your own discretion and risk.

1.2 Any commercial use or exploitation of all or part of the Website, information or information on the Website (including but not limited to results, statistics, sports data, programs, odds and betting figures), any other information or information on the Website and / or its source code is strictly prohibited.

1.3 The use of automated systems or software to copy and / or extract all or part of the Website, information or information on the Website (including, but not limited to results, statistics, sports data, programs, odds and betting figures), any other information or information on or within the Website and / or its source code for any purpose (known as “screen-scraping”) is strictly prohibited.

2. Your equipment

2.1 Your hardware or mobile device and your Internet connection may affect the performance and / or operation of the Website. bet365 does not guarantee that the Website will operate without errors or omissions or that bet365 services will run without interruption. bet365 accepts no responsibility for any errors or issues arising from your hardware, Internet connection or Internet / telecommunications provider (such as if you are unable to place bets / bets or if you cannot see / receive certain information related to certain events).

2.2 Customers using bet365 – On the move (including downloaded applications) to place bets, please note that bet365 is not responsible for any damage or loss of data from the mobile device on which the software is installed. bet365 is also not responsible for any call, data or other charges incurred during use of the software.

2.3 To read more about website access requirements and technical specifications relevant to the website.

3. Fair Use

3.1 The Website and bet365 Products may only be used to place bets and games on events and gaming products

3.2 You may not use the Website for any third party benefit or for any purpose that (according to bet365) is unlawful, infringing, obscene or which bet365 finds discriminatory, fraudulent, dishonest or inappropriate.

3.3 bet365 will carry out criminal and contractual penalties against any customer involved in fraud, dishonesty or criminal acts through or in connection with the Website or bet365’s products. bet365 will withhold payment to a customer suspected of this or where the payment is suspected to be in favor of a third party. The Customer shall provide compensation and shall, upon request, be required to pay to bet365 all claims (as defined in B.4.3 above) arising directly or indirectly from the Customer’s fraud, dishonesty or criminal act.

4. Software and technical issues

4.1 In order to use certain products offered on the website, you may need to download some software (eg casino games provided via a flash player). In addition, certain third-party product providers may require you to accept additional terms and conditions for the use of their products. If you do not agree to these third-party terms and conditions, do not use the appropriate third-party software. bet365 accepts no responsibility for any third party software.

4.2 You are only permitted to use the software made available to you through the Website for the purpose of using products on the Website, and except to the extent permitted by applicable law, for no other purpose whatsoever.

4.3 We hereby grant a personal, non-exclusive right to you, which cannot be transferred, to use the relevant software for the sole purpose of using / playing products on the Website (including online Casino), in accordance with the following provisions.

(a) You are not authorized to: (i) install or load the Software on a server or other network device or take any steps to make the Software available through any kind of “message board”, online service, remote calling or network for any other person; ; (ii) sublicense, assign, rent, lease, loan, transfer, or copy (except as expressly provided elsewhere in this Agreement) your license to use the Software or make or distribute copies of the Software; (iii) access, access or attempt to access or access or otherwise circumvent our security system or in any way (including but not limited to, robots or similar devices) interfere with the relevant products or website or attempt to make any changes to the Software and / or any of its features or parts thereof, or (iv) copy or translate any User Documentation provided ‘online’ or in electronic format. In addition, and except to the extent permitted by applicable law in respect of computer programs (including the purposes permitted by section 296A (1) or section 50 (B) 2 of the Copyright Designs and Patents Act 1988), you are not authorized to: a) translate, reverse engineer, decompile, disassemble, modify, create derivative works on the basis of or otherwise modify the Software; or b) reverse engineer, decompile, disassemble, modify, adapt, translate,

(b) You do not own the software. The Software is and is the exclusive property of bet365 or a third party software provider (“Software Provider”). Any software and related documentation licensed to bet365 are proprietary products of the software vendor and are protected worldwide by copyright law. Your use of the Software does not give you ownership of any part of the Software.

(c) The Software is provided “as is” without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. bet365 hereby excludes all implied terms, conditions, and warranties (including for marketability, satisfactory quality, and fitness for a particular purpose). bet365 does not warrant that: (i) the Software will meet your requirements; (ii) the Software does not infringe a third party’s intellectual property rights; (iii) the operation of the Software will be error free and uninterrupted; (iv) any errors in the software will be corrected; or (v) the software or servers are virus-free.

(d) In the event of communication or system failure in connection with the settlement of accounts or other functions or parts of the Software, neither bet365 nor the Software Provider shall be liable to you or any third party for such errors. bet365 reserves the right, in the event of any such error, to remove all relevant products from the Website and to take any other action to correct such errors.

(e) You hereby acknowledge that bet365 cannot control how you use the Software. Therefore, you load and use the software at your own risk. bet365 is not responsible to you or any third party in connection with your receipt of and / or use of the Software.

(f) The Software may contain confidential information that is secret and valuable to the Software Provider and / or Bet365. You are not entitled to use or disclose such confidential information, except where the use is in accordance with these terms and conditions.

4.4 Although bet365 endeavors to ensure that the Website is available 24 hours a day, bet365 is not responsible if, for any reason, the Website is unavailable at any point or time. We reserve the right to make changes, amendments, and to suspend or discontinue any aspect of the Website, content, services and products available through it, including your access thereto.

4.5 You must not misuse the Website by introducing viruses, Trojans, worms, logical bombs or other material that is malicious or technologically harmful. In particular, you may not access without permission, damage, destroy or interfere with the Website or any part of it; all equipment and networks on which the Website is stored and any software used in connection with the provision of the Website, or any other equipment, software or website owned or used by a third party. You must not attack our website through a denial-of-service attack. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful material that may infect your computer equipment, computer programs,

5. Third Party Content

5.1 bet365 receives feeds, comments and content from a variety of providers. Certain products from third-party providers may require you to accept additional terms and conditions for the use of their feeds, comments and content. If you do not agree to the third party’s terms and conditions, do not use the appropriate feeds, comments and content.

5.2 bet365 accepts no responsibility for any third party feeds, comments and content.

5.3 bet365 does not allow any employee, other person connected in any way to that employee or persons otherwise connected to a third party service provider (determined at bet365’s discretion) to make bets / bets on any market or event where the third party service provider provides a service for bet365. bet365 will cancel any bet / bet where, at its sole discretion, bet365 considers that such bet / bet has taken place.

5.4 Where the Website contains links to a third party website and / or services, these links are solely for your information. bet365 has no control over the content of these sites or services and assumes no responsibility for them or for any loss or damage that may arise from your use of them. Providing a link to a third party website does not constitute endorsement of the third party website, product or service (if applicable).

6. Error

6.1 bet365 is not responsible for betting errors including in cases where: (i) there is a clear error in relevant odds / spread / handicap / totals / closed bet amount / Edit bet presented by bet365; (ii) bet365 continues to accept bets or bets on closed or suspended markets; (iii) bet365 incorrectly calculates or pays out an amount, including where a bet has been closed completely; or a bet has been canceled incorrectly, where ‘Cancel if player does not start’ was selected when the bet was placed; or (iv) any error of any number generator (RNG) or payment tables included in, built into or used in a game or product.

6.2 Wrong odds – If an obvious error is detected before, during or after an event, all bets will apply and will be settled at the revised odds determined by bet365. If the revised odds are set to less than 1,001, the bets will be canceled.

If there is enough time before the event starts, bet365 will attempt to contact the customer and may allow the bet to be canceled. bet365 reserves the right to make such a decision.

6.3 Incorrect number / line / spread / disability / total – If an obvious error is detected before, during or after an event, all bets will apply and will be settled with the revised handicap / revised total as determined by bet365, except in the following situations :

(a) If the revised odds are set at less than 1,001, bets are canceled.

(b) All bets placed on a handicap / total where the outcome has already been settled when the bet was placed will be void.

6.4 Incorrect Close Betting or Edit Betting Amount – Betting that has been closed or edited by the customer via our Edit Betting feature before, during or after an event and the amount at closing or editing was incorrect (due to an error in the underlying odds ) are applicable and will be settled at the correct amount.

Where an election has been closed following the incorrect result, the choice is then decided according to the correct result.

6.5 Incorrect Cancellation – If ‘Cancel if Player Does Not Start’ was selected when the bet was placed (specifically for Markets on Goal Scorer) and a bet was canceled in error where the selected player actually started the event, the original applies betting and it is determined on the basis of the correct result.

6.6 If there is enough time before the event starts, bet365 will attempt to contact the customer and may allow the bet to be canceled. bet365 reserves the right to make such a decision.

6.7 Incorrect Match – If an incorrect player or team is listed for a match, all bets are canceled. bet365 reserves the right to make such a decision.

6.8 Incorrect Market – If an incorrect market is listed for any match or event, bets on that market will be void. Other markets may also be invalid. bet365 reserves the right to make such a decision.

6.9 Late Betting – If a pre-match bet is accepted by mistake after the start of the match or event, for any reason, bets are settled as follows:

(a) If the event and market are offered as Live Betting, bets will remain valid for a revised odds at the time the bet was placed (if the revised odds are set to less than 1,001, the bets are canceled), except if the outcome is already settled – in that case the bets are canceled.

(b) If the event or market is not offered as Live odds, the bet will remain valid if the selected participant / team has not already obtained an advantage (such as a goal, expulsion to the other team, etc.). If a benefit is obtained, bet365 reserves the right to cancel the bet, whether won or lost. Any bets placed where the outcome is already known, including live bets, are canceled.

6.10 Clear bets – Maximum winnings – The maximum amount that can be won for a placed bet where there is an obvious bet and revised odds is £ 10,000 unless the expected winning amount of the original bet was higher than £ 10,000. In such circumstances, the wager amount placed on the revised odds placed will be the same as the original bet and any excess bets canceled.

(a) If there is an obvious error and the audited odds result in the potential win exceeding £ 10,000, the initial wager will be reduced to the amount that will result in a maximum gain of £ 10,000 or equivalent in a other currency. The amount that the stake is reduced will be refunded to you.

(b) If the originally expected wager amount was higher than £ 10,000 or the equivalent amount in another currency, the placed bet will be reduced so that the possible wager amount placed on the audited odds bet is the same as the original bet. The amount that the stake is reduced will be refunded to you.

7. Other

7.1 bet365 is actively monitoring traffic to and from our websites. bet365 reserves the right, in its sole discretion, to block access where evidence indicates that automated processes or robotic activity have occurred.

7.2 bet365 reserves the right to restrict access to all or certain parts of the Website in connection with certain jurisdictions.

7.3 bet365 may change or adjust the products offered through the Website at any time and for any reason.

7.4 From time to time, all or part of the Website may be unavailable to you due to our maintenance of the Website and / or alteration or modification of any of the Website’s products.

F. OUR LIABILITY

1. bet365 accepts no responsibility for any damages or losses that are considered or alleged to have arisen due to or in connection with the Website or its content (including delays or interruptions in operation or transmission, loss or damage of data, communications or line issues, a person’s misuse of the Website or its Content, or any errors or omissions in the Content).

2. bet365 endeavors to ensure that the information on the website is accurate, but bet365 does not guarantee the accuracy or completeness of the information and material on the website. The Website may contain typographical errors or other inaccuracies, or outdated information. bet365 is under no obligation to update this material. The material on the Website is made available “as is”, without any conditions, warranties or other terms of any kind. To the maximum extent permitted by law, bet365 makes the Website available to you on the basis that bet365 excludes any insurance, express or implied warranties, conditions and other terms which, in addition to what follows from these Terms and Conditions, may apply to the Website .

3. Bet365’s total liability to you under or in connection with these Terms and Conditions does not exceed:

(a) The value of any bet you placed through your account in connection with that particular bet or product that gave rise to that liability, and

(b) the amount of the amount in question, the amount in question being misplaced by us.

(c) £ 10,000 in connection with any other form of liability.

4. Bet365’s possible liability, contracted, non-contracted, for any other infringement or otherwise, regardless of any negligence on the part of bet365, does not in any case include the following types of loss, whether incurred as a direct or indirect loss:

(a ) loss of profits

(b) loss of business opportunity

(c) loss of revenue

(d) loss of opportunity

(e) loss of data

(f) loss of goodwill or reputation

(g) any special, indirect or consequential loss,

whether such losses were foreseeable the parties at the time of these rules and the entry into force.

5. Nothing in this section F shall limit the liability of bet365 to pay the Customer’s winnings or other amounts due to the Customer in full in accordance with these Terms and Conditions and in accordance with the Maximum Profits Rules on Products in Appendix 2 of these Rules and Terms. .

6. Nothing in these Terms and Conditions shall exclude or limit the liability of bet365 to:

(a) death or personal injury caused by the negligence of bet365;

(b) deception or fraudulent misrepresentation; or

(c) any liability that cannot be excluded or limited by applicable law.

G. OUR COPYRIGHT

1. The content of the Website is protected by international copyright and other intellectual property laws. The owner of these rights is bet365, its affiliates or other third parties.

2. All product and company names and logos mentioned on the Website are trademarks, service marks or trade names of their respective owners, including bet365.

3. Except to the extent required to use a product for placing bets or bets, no part of the Website may be reproduced or stored, modified, copied, republished, uploaded, transmitted, transmitted or distributed, at any time. manner or form part of any other site or public or private electronic search system or service, including text, graphics, video, messages, code and / or software without our express prior written consent.

4. If you use a feature that allows you to upload material to our website, comment, publish other content on the Website (“User Content”), then the User Content will be considered non-confidential and non-copyrightable, and bet365 has the right to use, copy, distribute and publish such material to any third party for any purpose. bet365 also has the right to disclose your identity to any third party who claims that material posted or uploaded by you to the Website constitutes a violation of their copyrights or their right to privacy. bet365 has the right to remove, edit or edit any materials or posts you upload to the Website.

5. Any commercial use or exploitation of the Website or its content is strictly prohibited.

H. OTHER PROVISIONS

1. These Terms and Conditions, the Confidentiality Rules, the Rules and other documentation expressly mentioned herein, and any other guidelines or rules published on the Website constitute the entire agreement between the parties and supersede any prior agreement between the parties regarding their trade. You acknowledge and agree that by accepting these Terms and Conditions, the Confidentiality Rules, the Rules and other documentation expressly mentioned herein and any other guidelines or rules published on the Website, that you do not invoke and have no right of complaint in connection with any statement , insurance, guarantee, agreement, promise or insurance (whether made negligently or innocently) by any person (whether party to this agreement or not), except as expressly provided in these Terms and Conditions.

2. In no event may any delay, error or omission (in whole or in part) in the enforcement, invocation, execution or exercise of any right, power, right, claim or remedy conferred under or arising under these Terms and Conditions or in the law , shall be deemed to be or be construed as a waiver of invocation of any such right, power, right, claim or remedy, or otherwise impede its invocation, including any subsequent claim.

3. The rights and remedies provided in these Terms and Conditions are cumulative and (unless otherwise stated in these Terms and Conditions) do not exclude any other rights or remedies in the law.

4. If any provision of these Rules and Terms is found by a court or administrative body in a competent jurisdiction to be invalid or unenforceable, such as nullity or inapplicability, it shall not affect the other provisions of these Rules and Terms which shall remain in force. power and power.

5. You are required to make necessary documents legal and to take any action set forth in these Terms and Conditions that bet365 may reasonably request and / or be required to secure bet365’s rights and scope for enforcement thereof. rules and terms and thus ensure full application of these rules and terms.

6. Nothing in these Terms and Conditions shall create or be deemed to create a partnership, joint venture or principal-agent relationship between the parties, and no party shall be authorized to bind anyone else in any way, except as expressly provided herein. terms and conditions.

7. bet365 shall not breach these Terms and Conditions, nor will it be liable for any delay in performance, or failure to perform its obligations if these delays or failures arise from events or circumstances beyond reasonable control, including (but not limited to) to) telecommunications network failure, power failure, third party computer hardware / software failure, fire, lightning strike, explosion, flood, severe weather, industrial conflicts or lockouts, terrorist activities and acts of government or other competent authorities. In such circumstances, the execution time will be extended by a period corresponding to the period in which the execution has been delayed / failed.

8. bet365 may assign, transfer, sub-license or otherwise assign these Terms and Conditions, or assign any of its rights and obligations under these Terms and Conditions to any business within the bet365 Group.

and is received at 1 p.m. 9.30 (GMT) on the fifth business day following the date of stamping, and (d) if sent by fax, at the time of dispatch from the sender.

10. The appendix, the rules of confidentiality, the rules and other documentation expressly mentioned herein and other guidelines published on the website form an integral part of these rules and terms and have the same effect as if they were set out in full in these rules and terms. In the event of any discrepancy between the main part of these rules and terms and the appendix, the rules of confidentiality, the rules and / or other documentation expressly mentioned herein and other guidelines published on the website, the main part / additions will apply.

I. COMPLAINTS, DISPUTES, APPLICABLE LAW AND JURISDICTION

1. Should there be any claim or doubt regarding a past or present transaction, please contact us. If bet365 is unable to resolve the dispute, then both parties are entitled to refer the dispute to a broker, such as the Independent Betting Adjudication Service (IBAS) or through the online dispute resolution platform (OTB), whose decision will be final (except in connection with a manifest error), subject to full representation given to all parties involved.

2. Read more about IBAS and OTB.

3. Determination of bets on American sports: In all cases, bets on American sports are determined using the statistics and results of the leading body within each sport (obvious errors except). The respective leading bodies are as follows: NFL, NCAAF, CFL, NBA, NCAAB, NHL, MLB, NASCAR, MLS and the PGA Tour.

4. These rules and terms and any dispute or claims arising out of or in connection with these or the contents, whether contractual or non-contractual, shall be governed by and construed in accordance with the Danish laws.

5. By accepting these Terms and Conditions and / or placing bets or games and / or making use (regardless of permission or not) of the facilities offered by bet365 (either through the Website or otherwise), and / or using, visit and / or access parts (including, but not limited to subdomains, source code and / or API on the Website, whether or not these are visible) of the Website, you irrevocably agree that the courts in Denmark have sole jurisdiction to decide any disputes arising out of or in connection with these Terms and Conditions. Notwithstanding the above, bet365 is entitled to claim against a customer at the court of the customer’s place of residence.

Appendix A

FOLLOWING CURRENCIES CAN BE USED BY bet365

Restrictions may apply depending on the country you reside in and / or the selected payment method.

Argentine Pesos (ARS) Bulgarian Leva (BGN) Brazilian Reais (BRL) Czech Koruny (CZK) Danish Kroner (DKK) Euro (EUR) Hungarian Forint (HUF) Icelandic Krona (ISK) Indian Rupee (INR) Japanese Yen (JPY) Mexican pesos (MXN) New Zealand dollar (NZD) Norwegian kroner (NOK) Polish zlotych (PLN) Romanian new lei (RON) Swedish krona (SEK) Swiss franc (CHF) British pound (GBP) US dollar (USD)

Sports Terms and Conditions

Appendix two

BETWEEN COVER

THE FOLLOWING PROVISIONS OF THIS APPENDIX TWO ARE SUBJECT TO THE RULES OF THE SPORTS, EVENT OR PRODUCT RELATED TO YOUR BET.

American Sports

We accept bets on all North American sports such as American Football, Baseball, Basketball, Hockey, Golf, Nascar and CFL etc.

Betting on sports events and other special events

We accept bets on sports events and other special events advertised on the website. All such bets are subject to the rules applicable to each sport, e.g. football, tennis, boxing, etc. In a match between two teams in which the participants are named and a player replaced before the start of the match, all bets entered prior to the change are void, whether won or lost. Our general rules of play apply to situations not covered by the special rules.

Where the result of a market (eg winner, over / under, correct result or equivalent) is a tie and no odds were given for this outcome, all bets on participants involved in the draw result are void and bets are returned .

The outcome of a match or event is determined on the day of its decision in the case of betting, pending confirmation by the relevant executive. Any subsequent investigation that may result in an amended decision will not be recognized by bet365 and the original settlement of bets will apply.

If the venue for a sports event changes, all bets based on the original venue will be canceled and bets will be refunded unless otherwise stated.

Coupon Odds – For the specified sports, we have a coupon that lists the odds on the betting opportunities within specific time frames for the next 3/6/12/24/48/72 hours. Betting is valid regardless of changes in settlement time.

MAXIMUM GAIN

Maximum winnings for a 24 hour period for each sport are described below and are exclusive bets. The maximum gain is stated in English pounds (GBP) as the default currency to ensure consistency across the different currencies, but disbursements are converted to the equivalent in that currency.

Where a multiplayer is placed containing events with different limits for maximum winnings, the lowest limit will apply. All Maximum Winning Limits apply to any individual customer or group of customers who cooperate and place bets containing the same selections, including when a series of bets for different odds have been placed over several days using different betting accounts and / or across different betting channels. If we have reason to believe that a number of bets have been placed in this way, the total payout for all these combined bets will be limited to one payout of maximum winnings.

Football

£ 2,000,000 for all men’s A country matches and the following tournaments – England – Premier League, Championship, League 1, League 2, FA Cup, Spain – La Liga, Italy – Serie A, Germany – 1st Bundesliga, France – Ligue 1 , UEFA Champions League and UEFA Europa League.

£ 500,000 for the following tournaments – Australia – A-League, Scotland – Premiership, England – National League, Norway – Tippeligaen, Portugal – Primeira Liga, Sweden – Allsvenskan and England – League Cup.

£ 250,000 for the following tournaments – Spain – Segunda, Italy – Serie B, Germany – 2nd Bundesliga, France – Ligue 2, Denmark – Superliga, Netherlands – Eredivisie, Finland – Veikkausliiga, Japan – J-League, Norway – 1st Division, Sweden – Superettan and USA – MLS.

£ 100,000 for the following tournaments – Austria – Bundesliga, Belgium -1. division A, Denmark – 1st division, Scotland – Championship, League One, League Two, Switzerland – Super League, Greece – Super League and Turkey – Super League.

£ 50,000 for all other football competitions and qualifying rounds for all tournaments, including UEFA Champions League qualifying rounds, Europa League qualifying rounds and FA Cup qualifying rounds (not applicable to all men’s national qualifying rounds).

£ 25,000 for the following markets; markets on manager, Player joins the squad, Player starts in match, Player gets carded / expelled, Tournament player and Specials – Transfer.

Futsal, beach soccer and indoor soccer are excluded from these limits.

Boxing / MMA

£ 250,000 for all boxing markets.

£ 25,000 for all MMA markets.

Cricket

£ 250,000 for all markets.

Golf

£ 500,000 for all markets.

Rugby Union

£ 500,000 for Winners and Fighting Markets (2 and 3 Way) (excluding Multiple Markets) at national, World Cup, Six Nations, Four Nations, Premiership Rugby, European Rugby Champions Cup and Super Rugby. The battle markets are:

Handicap, Total, Result / Winner.

£ 100,000 for all other markets and competitions not mentioned.

Rugby League

£ 500,000 for Winners and Match Markets (2 and 3 Way) (excluding Multiple Markets) at the Super League, NRL, national matches and World Cup. The battle markets are:

Disability, Total, Result / Winner.

£ 100,000 for all other markets and competitions not mentioned.

Australian Rules

£ 250,000 for Winners and Match Vouchers (excluding Multiple Markets) at AFL. Match Voucher is:

Handicap, Total, Winner.

£ 25,000 in all other Australian Rules markets / competitions not mentioned above.

Motorsport

£ 250,000 for the winner of the Formula 1 driver and constructor championship and all race winners of individual Grand Prix’s.

£ 100,000 for all other motorsport and markets not mentioned.

American Football

NFL

£ 500,000 for all Winners and Match Coupons (2- and 3-way) (excluding Multiple Markets) in the NFL. Match Coupon is:

Handicap, Total, Right On.

£ 50,000 for all other NFL markets not mentioned.

NCAAF

£ 100,000 for all Winners and Match Vouchers (2 and 3 Way) (excluding Multiple Markets) at NCAAF. Match Coupon is:

Handicap, Total, Right On.

£ 25,000 for all other NCAAF markets not mentioned.

CFL

£ 100,000 for all Match Coupons (2- and 3-way) (excluding Multiple Markets) on CFL. Match Coupon is:

Handicap, Total, Right On.

£ 25,000 for all other CFL markets not mentioned.

Other Leagues

£ 50,000 for all Match Coupons (2 and 3 Way) (excluding Multiple Markets) at competitions not mentioned above. Match Coupon is:

Handicap, Total, Right On.

£ 25,000 for all other markets not mentioned above.

Tennis

£ 500,000 for the markets Winner of the tournament and Match winner of all singles matches for the main draw from the following events: the men’s Grand Slam tournaments, the ATP World Tour and the Davis Cup – World – Group (incl. World – Group – Playoff).

£ 250,000 for the markets Winning the Tournament and Match Winner from all the single draws for the main draw from the following events: Women’s Grand Slam Tournament, WTA Tour and Fed Cup – World – Group 1 (including World – Group 1 – Playoff).

£ 25,000 for all other markets / tournaments not mentioned above (this includes all ITF, ATP Challenger, WTA 125k, paddle tennis, all ATP / WTA / Grand Slam / Davis Cup / Fed Cup doubles matches and all qualifying events).

Baseball

MLB

£ 500,000 for all Winners and Match Vouchers (2 and 3 Way) (excluding Multiple Markets) on MLB. Match Coupon is:

Handicap, Total, Right On.

£ 50,000 for all other MLB markets not mentioned.

Other leagues

£ 50,000 for all Match Coupons (2- and 3-way) (excluding Multiple Markets) at other baseball competitions. Match Coupon is:

Handicap, Total, Right On.

£ 10,000 for all other baseball competition markets.

Ice Hockey

NHL

£ 500,000 for all Winners and Match Vouchers (2 and 3 Way) (excluding Multiple Markets) in the NHL. Match Coupon is:

Handicap, Total, Right On.

£ 50,000 for all other markets not mentioned.

£ 100,000 for Winners and Match Vouchers (2 and 3 way) (excluding Multiple Markets) in Finland – SM League, KHL, Sweden – SHL, World Cup (men) and Olympics (men). Match Coupon is:

Handicap, Total, Right On.

Other

£ 25,000 for all other markets / leagues / tournaments not mentioned above.

Basketball

NBA

£ 500,000 for all Winners and Match Vouchers (2 and 3 Way) (excluding Multiple Markets) at the NBA Championship. Match Coupon is:

Handicap, Total, Right On.

£ 50,000 for all other NBA markets not mentioned.

NCAAB

£ 100,000 for all Winners and Match Vouchers (2 and 3 Way) (excluding Multiple Markets) at NCAAB Championship. Match Coupon is:

Handicap, Total, Right On.

£ 25,000 for all other NCAAB markets not mentioned.

Euro League / Spain ACB

£ 100,000 All Winners and Match Vouchers (2 and 3 Way) (excluding Multiple Markets) at EuroLeague / Spain ACB. Match Coupon is:

Handicap, Total, Right On.

Other

£ 25,000 for all other basketball markets / competitions not mentioned above.

Darts

£ 250,000 for all BDO, PDC, Premier League match winners and tournament winners markets.

£ 25,000 for all other dart markets / tournaments not mentioned.

Snooker

£ 250,000 for Match / Tournament winner markets for Premier League and World Ranking Tournament matches.

£ 25,000 for all other markets / tournaments not mentioned.

boccia

£ 100,000 for all markets in match and tournament winners.

£ 25,000 for all other markets not mentioned.

Handball

£ 100,000 for all Winners and Match Vouchers (2 and 3 way) (excluding Multiple Markets) at the Champions League (men and women), Denmark – Handball League (men and women), Spain – Liga Asobal (men), European Championship ( men and women), the World Cup (men and women) and the Olympics (men and women). Match Voucher is:

Handicap, Total, Result / Winner.

£ 25,000 for all other markets / leagues / competitions not mentioned.

Cycling

£ 100,000 for all markets.

volleyball

£ 100,000 for all Winners and Match winners at the Olympics (men’s and women’s), the World Cup (men’s and women’s), the World Cup (men’s and women’s) and the Nations League (men’s and women’s).

£ 25,000 for all other markets / leagues / competitions not mentioned.

eSport

£ 25,000 for all markets.

All other sports not mentioned above, non-sports, special bets and other similar bets

£ 25,000 for all non-sports bets and special bets (eg next team football manager, Big Brother winner, etc.)

Max. payout of £ 25,000 on all other sports (including beach soccer / indoor soccer / futsal / beach volley / table tennis / kabaddi and all electronic sports versions of a specific sport).

Interdependent bets

Multi bets combining different choices within the same event will not be accepted if the result of one affects or is affected by the other.

For example, in a football match between Arsenal and Everton:

If the odds are equal (2.00) for Arsenal to win at home against Everton, and if the correct odds for Arsenal winning 1-0 are 9.00, a customer will get odds of 18.00 on an odds of 9.00 if he / she makes a double bet on Arsenal winning 1-0 and on the correct score. This is because Arsenal have automatically won the match if they win 1-0.

If such a bet is accepted by mistake, it will be settled as two single bets with the bet distributed equally.

There is an exception to the rule where special odds are offered for the combined eventuality, e.g. First Player Score / Correct Score – Double, known as scorecast, or where a customer has combined, connected bets in a bet via Build Bet.

When the results of the related parts of a bet appear at different times, but still in the same tournament, the bet is settled as directed, where the odds of the second and subsequent selections are determined at each stage.

For example, a double play:

Federer wins the Wimbledon semi-finals, and

Federer wins the entire Wimbledon tournament.

Since the odds of the second choice depend on the result of the first, the odds of Roger Federer winning the tournament cannot be used to calculate the double at the time the bet was made and the correct odds after the first choice is complete are used instead.

Multi bets that combine the same choice within different events are also not accepted if the result of one choice affects or is affected by the other.

For example, a double play:

Chelsea win their Champions League / group and

Chelsea win the Champions League.

Since the odds of Chelsea winning the Champions League depend on whether they win their group in the Champions League, the odds of winning the Champions League cannot be used to calculate the double at the time the bet was entered. Instead, special odds will be offered that they both win.

If a multi-bet with interdependent choices is accepted by mistake, bet365 reserves the right to declare all or part of the bet invalid.

2-way markets

In the event of a draw in a 2-way market where no odds are offered for a draw, bets will be settled according to the individual sports rules.

A draw

Where elections end in a dead race, the bet will be distributed according to the number of choices ending in the dead race and paid out for the entire odds.

Conditional Betting (also called ATC Betting)

ATC Betting is only accepted if a bet is played. That goes for all sports. You may choose to transfer the same wager or specific portion of your potential winnings from one selection to another as we appear in your list of ATC bets. ATC bets are settled in the order they appear on your voucher until the full amount set aside is used up. If the amount wagered (or transferred subsequently) on the next choice is not large enough for us to follow your instructions, that choice will be settled against the amount available.

Note that your ATC bet must not exceed that of the previous election.

Reverse Betting (also called ATC Reverse Betting)

You can select a number of choices (max. 14) in two reverse ATC bets. The above rules for ATC settlement apply, but the stakes remain unchanged throughout the bet. As for the ‘reverse’ part of the bet, the bets from any winnings from the last voucher to the voucher will pass on to the penultimate pick, etc. (ie the bets are settled in the opposite order of how they stand on the voucher).

For all ATC bets and reverse ATC bets, customers have the choice between one-way and two-way when entering the bet, ie. that the customer may choose to stop the bet by a cancellation or non-participant.

Rule 4 – Sports in general

Winner games (defined as after the draw / after the field is confirmed for a specific event) may be covered by Rule 4 (deduction). This rule will be applied in accordance with the deduction table, with the exception that a Rule 4 for 5 pence or less will not be applied. Thus, Rule 4 will therefore apply when a participant withdraws and is at odds 10.00 or less. Deductions may apply to runners who have been cleared from the final field before the start of the race. Any such deduction will apply to the total payout value for all bets placed prior to deletion and bet365’s reformulation of a new market.

Poker Standard Rules of Play

All actions are applicable The player decides what he wants to do in the game by clicking on the relevant button. Once the player has selected an action, it cannot be redone. It is up to the player to ensure that he chooses the correct action.

All-In

If a player at a given hand does not have enough chips to play when it is his turn, he cannot be forced to bet the full amount. However, the player must put all his remaining chips into the pot – this is called going All-In. The subsequent bets are placed in a secondary pool. The player going All-In cannot win anything from this pool.

Bets and Increases The following rules apply to games with fixed limits:

Deposits are stopped (cap) after four bets – one ‘normal’ bet and three raises per round. When deposits are stopped, players can only call or fold. The following rule applies to the Pot-Limit and No-Limit games: There is no limit to how much can be increased per betting round.

Blinds and Posts The following rules apply:

In Texas Hold’em and Omaha, Blinds are used to start the game. The player sitting immediately to the left of the Dealer places the small blind. The next player on the left places the big blind. The small blind is half the minimum limit.

When new players enter the game, they are given the choice of placing (post) blinds immediately or waiting for the big blind. Players who choose to wait will receive no cards until it is their turn to place the big blind. Players who choose to place a blind immediately place the same as a big blind and receive cards.

Both the big blind and Post are considered live blinds. This means that both players who placed these can raise their own blinds.

Does a player sit over (sit out), ie if one or more blinds are missed, then to rejoin the game, they must wait for the next big blind before they can return to the game. They can also place both a large and a small blind to receive cards immediately.

Note: When both blinds are placed, only the big blind is live. The small blind is placed in the pot. The player is penalized by an amount equal to a small blind.

Chip Dumping We do not allow players to use our tables to transfer money to another player by folding re-raised hands in Heads Up situations or any other deliberate transfer of money from one player to another. For security reasons, we are investigating all cases of chip transfers and the accounts will be suspended while the investigations are in progress.

Chip dumping is not allowed and may result in the following:

1. The player is disqualified and removed from the game.

2. The player loses all buy-in amounts.

3. The player is permanently excluded from the Multi-Player Casino.

4. Money / Chips received in relation to such activity will be permanently locked.

Note: These decisions are taken by the house sovereignly.

Disconnected Connection

Any connection failure will activate the Time Bank.

After the usual time period for decision making has expired, you have the opportunity to use your Time Bank to obtain extra time for reflection. Players initiate a 20-second session in the Time Bank, and for every 50 hands played, players are allocated an additional 10 seconds in the Time Bank, up to a maximum of 90 seconds. Players can adjust their Time Bank by selecting Settings at the top of the Poker Lobby screen and then clicking Time Bank.

Leave a Game

If a player wins and has more chips than they brought to the table, they may leave the table, deposit the excess in the bank and return to the table with fewer chips. This is known as “Rat-Holing”, “Going South” or “Reducing” and this is NOT allowed.

If a player leaves a table, they must wait 120 minutes before returning with fewer chips. If the player wants to return within the 120 minutes, they must bring the same amount of chips to the table with which they left the table.

Multi-Currency The

Multi-Currency feature allows players with different currencies in their account to bet365poker to buy chips and register for tournaments quickly and easily.

The exchange of currency happens automatically every time poker chips are purchased. The same goes for tournament registration and ends when the tournament ends or you leave a table.

The exchange of currency is determined as soon as the transaction takes place and remains fixed until the tournament ends or the player leaves a table. Unlike other poker rooms, bet365 takes no currency exchange commission.

Tables The

exchange rate for a player on a table remains fixed during a game – from the moment the first chips are purchased until the player leaves the table.

Tournaments The

exchange rate for a player in a tournament remains fixed throughout the tournament and applies to buy-ins, re-buys and winnings. From the moment the player signs up for the tournament, until the player leaves the tournament.

Playing at more than one table

Players may play at up to 16 tables at a time.

Players must not pretend to be confused or distracted by multi-table games. The player must always outweigh the advantages and disadvantages of multi-table games taking place at the same time, and errors that occur as a result will always be the player’s own responsibility.

Poker alias

When you create a poker account at bet365, you can only have one poker alias. Once you have selected an alias, we will only change it in exceptional cases, so please select alias carefully. This restriction is in place to combat cheating and interplay, and to allow players to become recognizable to the rest of the bet365 poker community.

Showdown

The following rules apply:

All winning hands appear automatically at showdown. All losing hands are shown or mucked as the player chooses. If the player has previously chosen to ‘Muck’e Losing Hands’, this will happen automatically.

All called hands at showdown are available for review by any player in the hand history of a hand.

Players who win a pool without a showdown are given the choice to muck or show their hand. Unclaimed winning hands like mucke’s will not be available in hand history.

Sitting Out When a player sits at a table, they have the option of using the Sit Out feature. This is activated by checking the Sit Out box. When enabled, you still sit at the table but do not receive cards. You remain passive until you click the box again, and then rejoin the game.

If you stay in ‘Sit out’ for more than seven minutes, you are removed from the table and returned to the lobby.

We prevent players from coming and leaving (their out) games where the position relative to the dealer can bring an advantage by placing an amount equal to the blind (called a dead blind).

No financial benefit is gained by sitting outside during the rotation of the blinds.

Six Plus Hold’em

Six Plus Hold’em is a variant of Texas Hold’em that uses a reduced card game. Instead of a standard 52 card game, all cards with values ​​2, 3, 4 and 5 are removed, resulting in 36 cards remaining, with the lowest card being 6 and the highest being Ace (A).

Six Plus Hold’em follows the same game logic and betting structure as the classic Texas Hold’em. The only exception is in the order of hand strength, which is as follows:

– Royal Flush

– Straight Flush

– Four of a Kind

– Flush

– Full House

– Three of a Kind

– Straight

– Two Pairs

– One Pair

– Highest Card

Hand A6789 is the weakest straight, AKQJT is the strongest straight. Three of a kind hit a straight, and the flush hits a full house.

Check and Raise

Check-raising is allowed in all games.

Coffeehousing

Coffeehousing is not allowed.

The following rules apply:

No chat between players is allowed if this chat can affect the outcome of the game. This includes chat about their hand or possibly. opponents’ hands.

Chat abuse can result in the following:

1. The player is disqualified and removed from the game.

2. The player loses all buy-in amounts.

3. The player is permanently excluded from the Multi-Player Casino.

Note: These decisions are taken by the house sovereignly.

Partnership

Poker is a game where the player plays to nurture their own interests. Partnership or any kind of interaction with other players is not allowed.

Thus, partnerships are not allowed and can result in the following:

1. The player is disqualified and removed from the game.

2. The player loses all buy-in amounts.

3. The player is permanently excluded from the Multi-Player Casino.

4. Money / Chips received in relation to such activity will be permanently locked.

Note: These decisions are taken by the house sovereignly.

We endeavor to return player funds where it is determined that a player has been disadvantaged unfairly where possible.

Game rules

All the basic poker rules as well as the specific rules for each game apply.

House Rules

The house reserves the right to:

Disqualify players who do not follow the applicable rules of the game or misbehave during the game. Change the rules and make decisions in relation to all game-related topics as they arise. All decisions are superbly taken by the house and are final.

Language

The following rules apply:

Communication between the individual players around the table must be in English. Disparaging, discriminatory or otherwise offensive language is not tolerated. Such language use may result in the following:

1. The player’s chat function is turned off.

2. The player is disqualified and removed from the game.

3. The player is permanently excluded from Multi-Player Poker.

Note: These decisions are taken by the house sovereignly.

The pool The

following rules apply:

The pool accumulates as each player responds, plays, calls or raises. The pot accrues to the winner of each hand. If two or more players have the same winning hand, the pot is split equally between them. The house takes a small percentage of the pool. This is called rake.

Slow playing

The following rules apply to slow play:

If the player has not placed a bet in a given hand, they have 20 seconds to respond. Failure to meet this deadline will automatically fold the player’s hand. If the player has not placed a bet in a given hand, they have 20 seconds to respond. If this deadline is not met, the player’s hand will automatically be folded or considered All-In. Note: Repeated slow play cases may be the basis for removing the player from the table. This is done after an assessment of the house. There is a sit out feature for players who want to leave the table. Players must take advantage of this opportunity to avoid consequences.

Soft Play

Soft play is not accepted and may result in the following:

1. The player is disqualified and removed from the game. 2. The player loses all buy-in amounts. 3. The player is permanently excluded from the Multi-Player Casino.

Note: These decisions are taken by the house sovereignly.

Starting a Game

It takes two players to start a game.

Same hand

If players at the showdown show the same hand, the pot is split.

Understanding and Acceptance of the Rules When a player participates in a game, the player confirms that the general rules and the individual rules of the Multi-Player Casino have been read, understood and accepted.

Software

Any software that automates games or provides the player with real-time information / facilities that can help with ongoing games is prohibited and may be unfavorable to other players.

All players who determine that prohibited software is being used are suspended or closed their account and are obliged to have their funds confiscated to compensate any unfavorable players.

Technical Errors

Unless otherwise stated in Poker Rules, Technical Errors cancel all payments and bets.

Last updated 17.04.2020.

Sports Welcome Bonus Terms

Main Terms and Conditions

Example of triggering betting credits

If you make a qualifying deposit of DKK 50 and claim your offer, place a bet of DKK 50 on a selection of odds of 1.20 (1/5) or higher. When the bet is settled, you can spend your $ 50 in bet credits.

All terms and conditions

Qualification

1. The offer is available to new customers who created an account on or after. 12:00 UK time on July 30, 2019.

2. Make a qualifying deposit of £ 50 * or more to qualify for a matched amount of 100% in betting credits of up to £ 1,000 *. Your qualifying deposit is your largest deposit (upper limit of DKK 1,000 *) made 7 days before you claimed the offer. NETeller, Skrill, Skrill 1-Tap or ‘by Skrill’ payment methods, if available, can neither be used to make your qualifying deposit nor the subsequent payment of winnings from bets with betting credits, unless you have completed the Identification Process (KYC) and any of the following requirements are met: we have confirmed an accepted form of your ID documents and you have entered your post verification code (PVC); or we have verified two accepted forms of your ID documents.

For more details on accepted ID documents, how to complete the Identification Process (KYC), or how to load your ID documents, just log into your account, go to My Account, then My Account and select Identification Process (KYC). In My Account, you will also be able to request a postal verification code (PVC) to be sent to your registered address or submit your PVC upon receipt.

3. You must claim your offer within 30 days of creating your account.

4. The maximum amount in bet credits available is DKK 1,000 *. For example, a qualifying deposit of DKK 1,500 would qualify for DKK 1,000 in betting credits.

Triggering your betting credits

5. Your bet credits are on your account balance and cannot be paid out. To redeem your bet credits, you must place qualifying bets with a bet value equal to or higher than the value of your qualifying deposit (upper limit of $ 1,000 *), and these must be settled within 60 days of claiming the offer.

6. Your betting credits will usually be available within an hour of meeting a qualifying settled bet.

7. You may have more than one available bet credit offer available in your account at the same time. However, qualifying settled bets only contribute to the triggering of one of these offers. You can choose which offer to be active in the My Account section.

8. All single bets placed at odds less than 1.20 (1/5) will not contribute towards the triggering of your bet credits. For multiple bets, at least one selection must have odds of 1.20 (1/5) or higher to contribute.

9. When combining markets / matches that have only two or three potential results (eg Football Full Time – Result) where you place bets on more than one potential result either as pre-match or Live odds, only the outcome of your highest cumulative bets contribute to the settled bet requirement (if you placed the same highest cumulative bet on more than one pick for the same market / match combination, then only one bet will contribute to the settled bet requirement). All bets on other selections in the same combination of markets / matches will not contribute to the triggering of your bet credits. This condition applies in the context of other restrictions. For example, if you have a bet of £ 100 on Man Utd to beat Chelsea and a £ 150 bet on Chelsea to beat Man Utd on the market Full Time – Outcome at odds 1. 20 (1/5) or higher, only bets on Chelsea will contribute towards the triggering of your bet credits (if both bets were $ 100, then $ 100 will be contributed towards the triggering of your bet credits). If you place a further bet of £ 100 on Man Utd to beat Chelsea at odds of 1.20 (1/5) or higher, the cumulative bet of £ 200 will contribute to the settlement of your bet credits and not the £ 150 bet on Chelsea .

10. Totally closed bets placed on fast betting, gaming, canceled bets and Live Betting bets determined as push do not contribute to the triggering of your betting credits. If a bet has been partially closed, only the remaining active bet will contribute towards the triggering of your bet credits. Where a bet has been edited via the Edit Betting feature, the original bet does not contribute to the triggering of your bet credits and only the new bet on the new bet contributes.

11. If you do not have qualifying settled bets at the value of your qualifying deposit (upper limit of $ 1,000 *) within 60 days of claiming the offer, your bet credits will be lost and the offer will be closed.

Use of betting credits

12. Your betting credits cannot be paid out. Any winnings from betting credit bets are added to your payable balance, but betting credits bets are not included in any winnings. For example, a bet of DKK 100, which is placed at odds of 3.00 (2/1), will give a win of DKK 300 (DKK 200 in winnings plus a bet of 100 kr), where a bet of 100 kr Betting credits placed at odds of 3.00 (2/1) yield a net profit of DKK 200, since the bet of DKK 100 in betting credits is not returned.

13. Stakes can be partially funded with your betting credits and partially with your payable balance; but the portion of the bet, which consists of betting credits, is not included in any winnings. For example, a bet of DKK 100, which is placed at odds of 3.00 (2/1), and financed by DKK 50 in bet credits and DKK 50 in cash, gives a net profit of DKK 250 (DKK 200 in winnings plus a cash bet of DKK 50) as the bet of DKK 50 in betting credits is not returned. If a bet is canceled and has had the chance to win (for example, in the case of push), bets with bet credits will not be returned. If a bet is canceled and has not had the chance to win (for example, if a Goal Score bet is placed on a player not participating in the match),

14. For the purpose of Close Betting, the displayed value will already have the bet for the bet credits deducted and will show the actual winnings received if the bet is closed.

15. Your bet credits cannot:

• transferred to Casino, Games, Poker or Vegas;

• Used as bets on Bank, Conditional Betting, Reverse Conditional Betting or System Handicap.

16. Your bet credits will be lost and removed if your account is inactive for 90 consecutive days. If you make a deposit, place a bet on Sports or participate in the Casino, Poker, Games or Vegas products, this is considered an activity on your account.

17. Betting credits can be used as a qualifying bet for the following decision function:

• Decision at 0-0

18. Betting placed through betting credits is not eligible for the following decision features:

• Accumulator on football

• Accumulator on tennis

• Accumulator on American sports

• Accumulator on basketball

Generally

19. This offer is available across multiple currencies, depending on the preference of your account, and the specific information related to the minimum deposit and the maximum equivalent currency value of the betting credits. These corresponding currency values are periodically reviewed against market rates and may be increased or decreased respectively.

20. This offer closes for new customers at 11:59 UK time on July 23, 2020 and can only be charged by customers who create an account prior to this time (must be charged within 30 days of creation).

21. This offer is only available to customers residing in Denmark and Greenland.

22. If there is a breach of the terms of our offer or decision function or cases where there is evidence that a number of bets made by a customer or group of customers result in increased payment, free bets, bet credits or all other offers Guaranteed Customer Profit, regardless of the result or whether committed as an individual or as part of a group, bet365 reserves the right to recover the item from increased payment, free bets or bet credits on such offers and / or cancel all bets funded by free betting or betting credits. In addition, where there is evidence of such activities, bet365 may impose administrative fees on the customer up to the value of betting credits,

23. bet365 may withdraw any free bets, bet credits or increased payment that have been wrongly awarded.

24. All customer offers are limited to one per person. If bet365 has reasonable grounds to suspect that the bonus or offer has been claimed or claimed by the same person or group of persons more than once, the availability of any or all offers to this customer or group of customers may be available withdraw and / or cancel any bets financed by the bonus or offer and remove any winnings attributable to such bets.

25. bet365 may make minor changes to an offer or decision function at any time to correct typos or to improve clarity or customer experience and may cancel an offer or decision function for legal or regulatory reasons.

26. bet365 employees, advertising agency, suppliers and other affiliates or companies cannot receive the offer or decision function. This also applies to the immediate family of these persons.

* or equivalent in another currency

General Terms and Conditions in Danish Language

Disse regler og vilkår gælder fra den 10/04/2020. Alle tidligere regler og vilkår annulleres.

A. INDLEDNING

1. Ved at bruge, besøge og/eller få adgang til dele (inklusive, men ikke begrænset til underdomæner, kildekode og/eller API på hjemmesiden, hvad enten disse er synlige eller ej) af bet365.dk-hjemmesiden eller mobilapp eller andre hjemmesider eller applikationer, som vi ejer eller driver (“Hjemmesiden”) og/eller registrere dig på hjemmesiden, indgår du en kontrakt med bet365 og accepterer at være bundet af (i) disse regler og vilkår, (ii) vores regler om fortrolighed; (iii) vores regler om cookies; og (iv) reglerne der er gældende for vores væddemål eller gaming-produkter som yderligere uddybet i afsnit 2 nedenunder (samlet betegnet som ‘regler’), og anses for at have accepteret og forstået alle disse regler.

Du bedes læse reglerne grundigt, og hvis du ikke kan acceptere disse regler, skal du ikke bruge, besøge eller få adgang til dele (inklusive, men ikke begrænset til underdomæner, kildekode og/eller API på hjemmesiden, hvad enten disse er synlige eller ej) af hjemmesiden. Disse regler gælder også for alle væddemål via mobilenheder herunder downloadede apps til en mobilenhed (som hvis henvisningerne til din brug af hjemmesiden var henvisninger til din brug af vores væddemålsfaciliteter via en mobilenhed).

2. Når du spiller spil eller placerer et væddemål (med henblik på at deltage i spil eller placeret et væddemål via hjemmesiden) via hjemmesiden, accepterer du at være bundet af reglerne, som gælder for de relevante produkter, der er tilgængelige på hjemmesiden fra tid til anden. Reglerne findes i Hjælp-menuen, eller mere specifikt.

3. Når der henvises til “bet365”, “vi”, “vores” eller “os”, refereres der til:

Hillside (New Media Malta) Plc, et selskab, der er anmeldt som aktieselskab i Malta (selskabsnummer c.66039), med registreret kontor på Office 1/2373, Level G, Quantum House, 75 Abate Rigord Street, Ta’ Xbiex XBX 1120, Malta. Hillside (New Media Malta) Plc er licenseret og reguleret af Spillemyndigheden.

Bemærk venligst, at vores danske licenser kun er gyldige i Danmark og Grønland.

4. Vi kan finde det nødvendigt at ændre disse regler og vilkår af forskellige årsager (herunder at overholde gældende love og regler og lovgivningsmæssige krav). Alle ændringer vil blive offentliggjort på hjemmesiden. De seneste regler er tilgængelige på hjemmesiden. Hvis en ændring er uacceptabel for dig, bør du ophøre med at bruge hjemmesiden og/eller din konto. Men hvis du fortsætter med at bruge hjemmesiden efter den dato, hvor ændringerne til disse regler og vilkår træder i kraft, vil du blive anset for at have godkendt disse ændringer.

5. Referencer til “dig”, “din” eller “kunden” er referencer til en person, der bruger hjemmesiden eller bet365’s tjenester og/eller er en registreret kunde hos bet365.

6. Som du ved, kan retten til adgang til og/eller brug af hjemmesiden (herunder nogle eller alle de produkter, der tilbydes via hjemmesiden) være ulovlig i visse lande. Du er ansvarlig for at afgøre, om din adgang til og/eller brug af hjemmesiden er i overensstemmelse med gældende lovgivning i dit område, og du garanterer overfor os, at spil ikke er ulovligt i det territorium, hvor du befinder dig.

7. bet365 bestræber sig på at yde en god kundeservice. Som led heri støtter bet365 op om ansvarligt spil. Bemærk venligst at udover funktionerne selvudelukkelse og indbetalingsgrænser, som bet365 stiller til rådighed, kan spillere også vælge en midlertidig eller permanent selvudelukkelse fra væddemål og online spil i Danmark ved at registrere sig i Spillemyndighedens Register Over Frivilligt Udelukkede Spillere (ROFUS). bet365 vil bruge rimelige bestræbelser på at håndhæve sin ansvarlige spillepolitik, men bet365 vil ikke acceptere nogen form for ansvar eller erstatningsansvar, hvis du alligevel fortsætter spil og/eller forsøger at bruge hjemmesiden med det formål bevidst at undgå de relevante foranstaltninger og/eller bet365 ikke er i stand til at håndhæve sine foranstaltninger/politikker af grunde der er uden for bet365’s rimelige kontrol.

B. DIN BET365-KONTO

1. Ansøgning

1.1 Alle ansøgere skal være over 18 år og myndige for at kunne spille eller blive registreret hos bet365. bet365 forbeholder sig retten til at bede alle kunder om bevis for alder og lukke deres konto, indtil vi har modtaget tilstrækkelig dokumentation. bet365 tager sit ansvar med hensyn til mindreårigt spil og ansvarligt spil meget alvorligt.

1.2 Alle oplysninger der gives ved registrering på siden SKAL være dine egne oplysninger samt være præcise og komplette i alle henseender. Hvor dette ikke er tilfældet, reserverer vi rettigheden til at suspendere kontoen og behandle alle indbetalinger på spillekontoen som ugyldige (og alle gevinster, som er opstået fra en sådan indbetaling). Hvis en konto suspenderes, skal kunden kontakte os.

1.3 bet365 kan bekræfte en kundes adresse ved at sende et adressebekræftelsesbrev til kunden. Al korrespondance vil være diskret og der vil ikke være nogen henvisninger til bet365 på konvolutten. Når en sådan korrespondance er indledt, kan alle tilbud og udbetalinger blive sat i bero, indtil adressen er blevet bekræftet.

1.4 Ved at acceptere reglerne og/eller registrere dig for at bruge hjemmesiden, erklærer du dig enig i, at vi har ret til fra tid til anden at udføre identifikations-, kredit- og anden kontrol, som vi kan have brug for og/eller bliver pålagt af relevant lovgivning og/eller af relevante myndigheder i forbindelse med brug af hjemmesiden og vores produkter generelt. Du indvilliger i at give alle disse oplysninger, som vi har brug for i forbindelse med disse kontroller. Vi er berettiget til at suspendere eller begrænse din konto, indtil vi vurderer, at disse kontroller er gennemført.

1.5 Som en del af registreringsprocessen kan vi udlevere dine oplysninger til autoriserede kreditoplysningsbureauer for at bekræfte din identitet og dine betalingskortoplysninger. Du accepterer, at vi kan behandle sådanne oplysninger i forbindelse med din registrering. Ifølge betingelserne for vores tilladelse er vi forpligtet til at sammenholde registreringer med det danske CPR- register (for at kontrollere at det indtastede CPR-nummer er korrekt) og Spillemyndighedens Register Over Frivilligt Udelukkede Spillere (ROFUS) hver gang du logger ind (for at sikre at du ikke er registreret som selvudelukket spiller siden dit sidste besøg). Du accepterer, at vi må behandle dine oplysninger på denne måde i forbindelse med din registrering og din fortsatte relation til os. Vi forbeholder os endvidere retten til at kræve at du, som en del af registreringsprocessen, benytter en digital signatur (f.eks. NemID), når du logger ind på din konto.

1.6 Kunder må kun åbne én konto. Hvis vi skulle identificere kunder, der har mere end én konto, kan vi efter eget skøn enten suspendere disse konti eller behandle sådanne konti som én samlet konto.

1.7 Kunder bedes holde deres registreringsoplysninger opdaterede. Alle oplysninger kan ændres i afsnittet med personlige detaljer på hjemmesiden. Hvis du har brug for hjælp, bedes du kontakte os.

2. Kontooplysninger

2.1 bet365 tillader alle kunder at vælge deres egen kombination af brugernavn og adgangskode. Som kunde bedes du holde disse oplysninger hemmelige, da du er ansvarlig for alle spil placeret via din konto og andre aktiviteter på din konto.

2.2 Væddemål er gældende, hvis brugernavn og adgangskode er blevet indtastet korrekt eller hvis du logger ind på din konto via Touch ID, login med fingeraftryk eller Face ID (hvad enten det er godkendt af dig eller ej) dog under forudsætning af, at der er tilstrækkelige midler på kontoen.

2.3 Hvis du aktiverer Touch ID, login med fingeraftryk eller Face ID og har mistanke om, at en tredjepart kan have adgang til din konto via denne metode, bør du øjeblikkeligt deaktivere Touch ID, login med fingeraftryk eller Face ID på alle dine enheder og kontakte os. Du er ansvarlig for sikkerheden på din(e) enhed(er) og for alle indsatser/væddemål, der placeres på din konto og alle andre aktiviteter, der finder sted på din konto.

2.4 Du har kun tilladelse til at bruge din spillerkonto til at placere væddemål på dine egne vegne. Ved at undersøge din kontos historik kan du identificere eventuel uberettiget brug af din konto. Hvis du på noget tidspunkt opdager eller har mistanke om uberettiget brug af din konto, bedes du kontakte os. Hvis du på noget tidspunkt mener eller har mistanke om, at en tredjepart har kendskab til dit brugernavn og/eller kodeord, bør du straks ændre disse oplysninger via hjemmesiden. I tilfælde af, at du glemmer hele eller dele af dine oplysninger til login, bedes du kontakte os.

2.5 Du er ansvarlig for alle transaktioner der er foretaget ved brug af de korrekte kontooplysninger. Hvis du mister dine kontooplysninger eller mener, at en anden person kan have dine kontooplysninger, bedes du straks kontakte os.

2.6 Bemærk venligst, at kortindehaverens detaljer og andre følsomme data aldrig skal sendes til os via en ukrypteret e-mail.

2.7 Du kan når som helst se den aktuelle saldo og transaktionshistorik på din konto, når du er logget ind på din konto på hjemmesiden.

3. Personlige detaljer

3.1 Vi vil overholde gældende lovgivning vedrørende beskyttelse af personlige data i forhold til de personlige oplysninger, du leverer til os.

4. Udelukkelse og lukning

4.1 Hvis du ønsker at lukke din konto, bedes du kontakte os. En eventuel negativ saldo på din konto skal betales omgående til bet365, og din konto lukkes ikke, før det relevante beløb, der skyldes til bet365, er betalt fuldt ud.

4.2 bet365 forbeholder sig retten til at lukke eller suspendere din konto til enhver tid af en hvilken som helst årsag. Uden at begrænse den foregående sætning har bet365 ret til at lukke eller suspendere din konto, hvis:

(a) du går konkurs;

(b) bet365 mener, at du har brugt hjemmesiden på en bedragerisk måde eller til ulovlige og/eller upassende formål;

(c) bet365 mener, at du har brugt hjemmesiden på en urimelig måde eller bevidst har snydt eller på urimelig vis har udnyttet bet365 eller nogen af dennes kunder eller hvis din konto anvendes til en tredjeparts fordel;

(d) bet365 anmodes om at gøre dette af politiet, en regulerende myndighed eller en domstol; eller

(e) bet365 mener, at enhver af de begivenheder, der refereres til i (a) til (c) ovenfor, kan være sket eller forventes at forekomme.

4.3 Hvis bet365 lukker eller suspenderer din konto for en af de grunde, der er nævnt i (a) til (e) ovenfor, er du ansvarlig for ethvert erstatningskrav, tab, gæld, skade, omkostninger og udgifter pådraget eller lidt af bet365 (samlet ‘erstatningskrav’) og skal derfor yde erstatning og holde bet365 skadeløs af efterspørgslen efter sådanne krav. I de tilfælde, der er nævnt i (a) til (e) ovenfor, har bet365 desuden ret til at tilbageholde og/eller bibeholde ethvert og alle beløb, som ellers ville være blevet betalt eller skal betales til dig (herunder eventuelle gevinster, væddemålskreditter eller bonusbetalinger).

C. DINE FINANSER

1. Indbetalinger og indsatser

1.1 Du kan kun satse med det tilgængelige beløb på din konto. Ønsker du at placere væddemål eller deltage i spil, skal du derfor sætte penge ind på din konto. For yderligere information om, hvordan du kan indbetale, udbetale og overføre penge bedes du gå til indbetalinger/udbetalinger.

1.2 Du bør kun indbetale penge til din konto, som skal bruges til at spille på hjemmesiden. Vi er berettiget til at suspendere eller lukke din konto, hvis vi med rimelighed mener eller har grund til at tro, at du indsætter penge uden intention om at bruge dem til spil. I sådanne tilfælde forbeholder vi os ret til at rapportere videre til de relevante myndigheder.

1.3 For betalingsmetoder, som kræver en bestemt kontoindehaver, bør du kun indbetale midler til din spillekonto fra en kilde, hvor dit navn står som kontoindehaver. I tilfælde hvor bet365 konstaterer, at navnet på kontoindehaveren ikke stemmer overens med det navn, der er registreret hos bet365, forbeholder vi os retten til at betragte indbetalinger til den pågældende spillekonto som ugyldige (ligeledes vil eventuelle gevinster, som måtte opstå som følge af sådanne indbetalinger, blive betragtet som ugyldige).

1.4 Penge, som er indbetalt til os, er beskyttet i tilfælde af vores insolvens da disse penge bliver deponeret hos vores bank på klientkonti, der er adskilt fra vores egne konti. Penge, der er indbetalt hos os, på din konto optjener ikke renter.

1.5 Medarbejdere hos bet365 vil ikke tilbyde nogen former for kredit, og alle spil skal understøttes af tilstrækkelige midler på kundens konto. bet365 forbeholder sig ret til at annullere ethvert væddemål/spil, der fejlagtigt er blevet accepteret, mens kontoen ikke havde tilstrækkelige midler til at dække væddemålet/spillet. Hvis midler bliver krediteret en kundes konto ved en fejl, er det kundens ansvar med det samme at informere bet365 herom. bet365 vil inddrive disse midler via kontojustering.

1.6 Medmindre andet er angivet, er alle eksempler på hjemmesiden givet i britiske pund. Ved alle transaktion, der kræver en valutaveksling, vil den gældende vekselkurs være mid-rate, som anført af Financial Times. De tilgængelige valutaer er nævnt i Appendiks et til disse regler og vilkår, som kan findes på hjemmesiden.

1.7 Når en valuta er valgt, vil penge blive indbetalt, satset og gevinster blive udbetalt i denne valuta. Hvis du ønsker at ændre den anvendte valuta, bedes du kontakte os.

1.8 Du er kun berettiget til at bruge vores valutavekslings-service med henblik på at placere spil eller væddemål via hjemmesiden (“godkendt formål”). Du er ikke berettiget til at bruge denne service til andre formål end det godkendte formål (herunder kurssikring, spekulativ handel eller enhver anden valuta handel). Hvis bet365 mener, at du bruger denne service af en anden grund end det godkendte formål, har bet365 ret til at lukke eller suspendere din konto, og du:

(a) er ansvarlig for ethvert krav som opstod i forbindelse hermed, og

(b) skal på vores efterspørgsel holde bet365 skadesløs for sådanne krav.

1.9 Desuden er bet365 berettiget til at tilbageholde og/eller beholde ethvert beløb tjent eller modtaget af dig som en følge af eller i forbindelse med dit ‘uautoriserede’ brug af hjemmesiden, herunder aktiviteter, som ikke har et godkendt formål.

1.10 bet365 opkræver ikke noget gebyr for indbetalinger foretaget via kredit-/debitkort, men vær venligst opmærksom på, at nogle kortudstedere anser spilletransaktioner som ‘kontantbetalinger’ og kan derfor opkræve et kontant forskudsgebyr. Forhør dig venligst hos din kortudsteder for yderligere detaljer.

2. Udbetalinger

2.1 Hvor det er muligt vil alle udbetalinger gennemføres til den betalingskonto, hvorfra indbetalingerne blev foretaget. Det er kun den registrerede kontoholder, der kan anmode om udbetalinger, og udbetalinger vil kun ske til denne person.

2.2 Ved de fleste betalingsmetoder kan udbetalinger gennemføres ved at klikke på ‘Udbetal’ på bet365-hjemmesiden under forudsætning af, at der er tilstrækkelige midler på din konto. Der er ikke noget fastsat maksimumsbeløb på udbetalinger pr. dag, men udbetalingsforespørgsler på beløb større end £20.000 eller tilsvarende i anden valuta kan kræve yderligere foranstaltninger. For flere oplysninger om en specifik betalingsmetode henviser vi til indbetalinger/udbetalinger.

2.3 Såfremt indbetalingsbeløbet ikke er blevet gennemspillet til fulde før der anmodes om en udbetaling, forbeholder bet365 sig ret til at fratrække et gebyr fra kundens konto til dækning af alle rimelige omkostninger relateret til både ind- og udbetalingen. Om nødvendigt kan værdien af udbetalingen reduceres tilsvarende.

2.4 Hvis indbetalingsmetoden til kontoen er paysafecard, og hvis ikke hele indbetalingsbeløbet er blevet gennemspillet, før der anmodes om en udbetaling, eller hvis der er tegn på, at der er indgået en række væddemål, der uanset væddemålsudfaldet resulterer i et garanteret overskud, eller hvor al gennemspilning bevidst foretages som lavrisikovæddemål, forbeholder bet365 sig ret til at anmode om en kvittering for køb af indbetalingsbeløbet, før nogen udbetaling gennemføres.

3. Inaktiv konto med penge på

3.1 Suspenderede konti – Du er velkommen til at kontakte os for at arrangere en udbetaling af eventuelle penge på din konto, når den er blevet suspenderet. bet365 forbeholder sig retten til at tilbageholde eventuelle midler, i de tilfælde hvor der er mistanke om svindel, indtil situationen er løst.

3.2 Lukkede og selvudelukkede konti – Vi vil bestræbe os på at returnere alle midler til dig, således at saldoen går i nul i tilfælde af lukning af din konto eller selvudelukkelse. Eventuelle beløb som vil blive overført til din konto efter lukning eller selvudelukkelse udbetales kun til dig efter forespørgsel.

3.3 Uafsluttede spil

Casino – Hvis din forbindelse afbrydes når du spiller et casinospil hos bet365, hvilket resulterer i et uafsluttet spil, føres du tilbage til det spil, du spillede, og præcis til det sted, hvor spillet blev afbrudt. Du har 90 dage til at færdiggøre spillet, inden det afsluttes. Hvis du ikke afslutter spillet i løbet af de 90 dage, afsluttes spillet som tabt.

Games og Vegas – Hvis et spil afbrydes af en hvilken som helst årsag efter et spil er placeret, hvilket resulterer i et uafsluttet spil, har du 8 minutter til at genetablere forbindelsen; ellers afsluttes spillet som tabt.

Du kan se spillets resultat, når det er afsluttet, i din kontohistorik.

4. Andet

4.1 Hvis vi pådrager os tilbageførsler, ændringer eller andre udgifter i forbindelse med din konto, forbeholder vi os ret til at opkræve dig for de udgifter, vi har pådraget os i denne forbindelse.

4.2 Vi kan til enhver tid modregne en eventuel positiv saldo på din konto mod ethvert beløb, du skylder enhver virksomhed inden for bet365-gruppen.

4.3 Hvis lovene i din jurisdiktion kræver, at spillere skal rapportere deres gevinster og tab til skatte- og/eller andre myndigheder, så er det dit ansvar at gøre dette.

4.4 Internet gambling kan være ulovligt i den jurisdiktion, hvor du befinder dig. Hvis dette er tilfældet har du ikke tilladelse til at bruge dit betalingskort til at gennemføre transaktionen. Dog vil alle væddemål/spil accepteret fra sådanne jurisdiktioner gælde – uanset af om de vinder eller taber.

D. VÆDDEMÅLSPROCEDURE

1. Placere væddemål/spil

1.1 bet365 forbeholder sig ret til efter eget skøn at afvise hele eller dele af alle væddemål, der anmodes om. Alle væddemål placeres på eget ansvar og efter eget skøn.

1.2 Vi accepterer kun væddemål, der indgås online (herunder via mobilenheder eller downloadede apps til mobilenheder). Væddemål accepteres ikke i nogen anden form (post, e-mail, fax osv.) og vil ikke være gyldige, hvis de modtages, uanset væddemålets udfald.

1.3 Det er kundens ansvar at sikre, at oplysningerne i forbindelse med deres væddemål er korrekte. Når væddemål er blevet placeret, kan de ikke annulleres af kunden. Væddemål kan kun ændres af kunden via vores funktion Rediger væddemål, hvor dette er muligt. bet365 forbeholder sig ret til at annullere et væddemål på ethvert tidspunkt.

1.4 Dine midler allokeres til væddemål/indsatser i den rækkefølge, de blev placeret, og er ikke tilgængelige for anden brug. bet365 forbeholder sig retten til at annullere og/eller tilbageføre transaktioner, der foretages efter et væddemål/indsats placeres med allokerede midler enten på det pågældende tidspunkt eller med tilbagevirkende kraft.

2. Bekræftelse af væddemål/spil

2.1 Væddemål/spil er ikke gyldige, hvis der er utilstrækkelige midler på din konto.

2.2 Et væddemål, som du anmoder om, er først gyldigt, når det accepteres af bet365s servere. Hvert gyldigt væddemål får en unik transaktionskode. Vi er ikke ansvarlige for afgørelsen af væddemål, som ikke udstedes med en unik transaktionskode. Hvis du er usikker på et væddemåls gyldighed, bedes du tjekke din kontohistorik eller kontakte os.

2.3 Desuagtet det ovenover angivne vil væddemål, der er placeret via debit-/kreditkort, ikke være gyldige, før vi har modtaget den fulde betaling. Væddemålet bliver automatisk annulleret, hvis vi ikke har modtaget betalingen, før eventen, som væddemålet omhandler, finder sted.

2.4 Hvis der skulle opstå uenighed, accepterer du og bet365, at bet365’s database med transaktionsloggen skal afgøre tvisten endeligt.

3. Tilbud

3.1 Hvis der er brud på vilkårene for vores tilbud eller afgørelsesfunktion eller tilfælde, hvor der er bevis for at en række væddemål indgået af en kunde eller en gruppe af kunder, som på grund af forhøjet betaling, gratis væddemål, risikofrie væddemål, væddemålskreditter eller alle andre tilbud resulterer i garanteret kundeprofit, uanset resultatet, eller hvorvidt dette er begået som individ eller som del af en gruppe, forbeholder bet365 sig retten til at tilbagekræve elementet fra forhøjet betaling, gratis væddemål, risikofrie væddemål eller væddemålskreditter ved sådanne tilbud og/eller annullere alle væddemål, der finansieres af gratis væddemål eller væddemålskreditter. Ydermere hvor der er bevis for sådanne aktiviteter, kan bet365 pålægge kunden administrative gebyrer, op til værdien af væddemålskreditter, gratis væddemål, risikofrie væddemål eller forhøjet betaling for at dække de administrative udgifter forbundet med at identificere og handle mod denne aktivitet.

3.2 bet365 kan trække eventuelle bonusbeløb, gratis væddemål, væddemålskreditter eller forhøjet betaling tilbage, som er blevet tildelt fejlagtigt.

3.3 Alle kundetilbud er begrænset til ét per person. Hvis bet365 har rimelige grunde til at mistænke, at bonussen eller tilbuddet er blevet gjort krav på eller har givet fordel til den samme person eller gruppe af personer mere end én gang, kan tilgængeligheden af eventuelle tilbud eller alle tilbud til denne kunde eller gruppe af kunder trækkes tilbage og/eller annullere ethvert væddemål finansieret af bonussen eller tilbuddet og fjerne gevinster, som kan tilskrives sådanne væddemål.

3.4 bet365 kan foretage mindre ændringer til regler og vilkår for ethvert tilbud eller afgørelsesfunktion når som helst for at rette slåfejl eller for at forbedre klarheden eller kundeoplevelsen og kan annullere ethvert tilbud eller afgørelsesfunktion af lovmæssige eller regulatoriske årsager.

4. Afregning og gevinster

4.1 Alle væddemål er underlagt spildækningsprovision (herunder maksimumsgevinst) som beskrevet i appendiks to i regler og vilkår.

4.2 bet365 forbeholder sig ret til, til enhver tid og uden varsel, at suspendere et marked (som f.eks. Vinder, Korrekt resultat, Over/under, Antal mål etc.) og/eller annullere væddemål/spil. Når et marked suspenderes, vil alle væddemål der indgås efter suspenderingen blive afvist, og bet365 forbeholder sig retten til at annullere ethvert væddemål/spil, hvor udfaldet var ukendt på tidspunktet, hvor suspenderingen finder sted. For at undgå tvivl vil ethvert succesfuldt væddemål/spil før en sådan suspendering blive fuldt udbetalt til kunden i overensstemmelse med disse regler og vilkår (herunder men ikke begrænset til B.4.2 og B.4.3).

4.3 Beregningen for ‘retur’ er kun til information, og alle væddemål beregnes med indsatsen til de accepterede odds. Ved akkumulatorvæddemål med ugyldig(e) valg reduceres tallet for ‘retur’ i overensstemmelse dermed. Dette inkluderer valg, der er blevet annulleret, hvor ‘Annulleres, hvis spiller ikke starter’ er valgt, da væddemålet placeres.

4.4 Hvis en kunde medtager en ikke-deltager eller et ugyldigt valg i et akkumulatorvæddemål, afgøres væddemålet ud fra de resterende valg. Dette inkluderer valg, der er blevet annulleret, hvor ‘Annulleres, hvis spiller ikke starter’, er valgt da væddemålet placeres.

4.5 Gevinster fra afgjorte væddemål føjes til saldoen på din spillekonto. Alle midler/gevinster, der krediteres en konto ved en fejl, må ikke bruges, og bet365 forbeholder sig ret til at erklære alle transaktioner, der involverer sådanne midler, ugyldige og/eller hæve det pågældende beløb fra din konto og/eller tilbageføre transaktionen enten på det pågældende tidspunkt eller med tilbagevirkende kraft.

4.6 bet365 forbeholder sig retten til at tilbageholde betalinger og at erklære væddemål ugyldige, hvis vi har beviser på, at følgende er sket: (i) der stilles tvivl om integriteten af begivenheden (ii) prisen eller potten er blevet manipuleret (iii) kampfiksering har fundet sted. Dokumentation af ovenstående kan være baseret på størrelsen, mængden eller mønstret af indsatser placeret hos bet365 på tværs af flere eller alle vores væddemålskanaler. En beslutning som er truffet af de relevante ledende organer for den pågældende sport (hvis nogen), vil være afgørende. Hvis en kunde skylder penge til bet365 af en eller anden grund, forbeholder vi os retten til at tage højde for dette, inden der foretages udbetalinger til den pågældende kunde.

4.7 Hvor der er tegn på, at en række indsatser, som hver indeholder de samme valg, er placeret ved eller for samme person eller sammenslutning af enkeltpersoner, forbeholder bet365 sig retten til at gøre spillene ugyldige eller tilbageholde udbetaling af gevinster, indtil resultatet af eventuelle senere undersøgelse.

4.8 Ved begivenheder hvor der ikke annonceres nogen officiel ‘start’, bliver det adviserede starttidspunkt for eventen anset som ‘start’. I tilfælde af, at et væddemål uforsætligt accepteres, efter en begivenhed eller en kamp er startet (udover liveodds væddemål tydeligt indikeret på hjemmesiden), er væddemål gældende, forudsat at markedet ikke er afgjort, og at ingen deltagere/hold har opnået en afgørende fordel (f.eks. en stilling, udvisning for det andet hold osv.) på tidspunktet hvor væddemålet er placeret. Hvis resultat af en begivenhed/et marked er kendt, forbeholder bet365 sig retten til at annullere væddemålet, hvad enten det er vundet eller tabt. Ved uenighed om, hvornår et væddemål er placeret, bruges transaktionshistorikken. Alle tidspunkter på hjemmesiden og/eller henvisninger fra bet365 vil være i dansk tid, medmindre andet er angivet.

4.9 Liveoddsvæddemål – I tilfælde hvor vi har grund til at tro, at væddemål er placeret efter markedet er afgjort, eller efter den valgte deltager eller hold har opnået en afgørende fordel (f.eks. en stilling, udvisning for det andet hold osv.), forbeholder vi os ret til at annullere væddemålet uanset dettes resultat.

4.10 Hvis vi ikke kan bekræfte udfaldet af et bestemt markedet (f.eks. pga. tab af direkte billeder), bliver alle væddemål annulleret, medmindre afgørelse af væddemål allerede er fastlagt.

4.11 Hvis en kunde giver tvetydige instruktioner, forbeholder bet365 sig retten til at opdele de indskudte penge mellem potentielle resultater. Hvor dette ikke er praktisk muligt, forbeholder vi os retten til at erklære hele væddemålet ugyldigt. bet365’s afgørelse er i alle tilfælde endelig.

E. BRUG AF HJEMMESIDEN

1. Hjemmesideindhold og tilladt og forbudt brug

1.1 Information eller oplysninger, du får adgang til via hjemmesiden eller enhver del af denne (inklusive, men ikke begrænset til resultater, statistik, sportsdata, programmer, odds og væddemålstal), er kun til eget personlig brug, og distribution eller kommerciel udnyttelse af sådan information eller oplysning er strengt forbudt. Der gives ingen garanti med hensyn til afbrydelse i levering af sådan information eller oplysning, dens nøjagtighed og heller ikke med hensyn til de resultater, der opnås ved at bruge den. Oplysningerne er ikke beregnet til at fungere som rådgivning eller anbefalinger, men leveres udelukkende som information. Informationerne bør ikke opfattes som noget andet, og væddemål placeres efter eget skøn og egen risiko.

1.2 Enhver kommerciel anvendelse eller udnyttelse af hele eller dele af hjemmesiden, information eller oplysninger på hjemmesiden (inklusive, men ikke begrænset til resultater, statistik, sportsdata, programmer, odds og væddemålstal), alle andre informationer eller oplysninger på hjemmesiden og/eller dens kildekode er strengt forbudt.

1.3 Brugen af automatiserede systemer eller software til at kopiere og/eller udtrække hele eller dele af hjemmesiden, information eller oplysninger på hjemmesiden (inklusive, men ikke begrænset til resultater, statistik, sportsdata, programmer, odds og væddemålstal), alle andre informationer eller oplysninger på eller indenfor hjemmesiden og/eller dens kildekode til ethvert formål (kendt som “screen-scraping”) er strengt forbudt.

2. Dit udstyr

2.1 Dit hardware eller din mobilenhed og din internetforbindelse kan påvirke ydelsen og/eller driften af hjemmesiden. bet365 garanterer ikke, at hjemmesiden vil fungere uden fejl eller mangler, eller at bet365-tjenester vil køre uden afbrydelse. bet365 accepterer ikke noget ansvar for eventuelle fejl eller problemer, der opstår på grund af dit hardware, din internetforbindelse eller din internet-/telekommunikationsudbyder (som for eksempel hvis du ikke er i stand til at placere væddemål/indsatser, eller hvis du ikke kan se/modtage visse oplysninger i forbindelse med bestemte begivenheder).

2.2 Kunder, der bruger bet365 – På farten (herunder downloadede applikationer) til at placere væddemål, bedes bemærke, at bet365 ikke er ansvarlig for nogen skade på eller tab af data fra den mobilenhed, som softwaren er installeret på. bet365 er heller ikke ansvarlig for nogen opkalds-, data- eller andre afgifter opstået under brug af softwaren.

2.3 For at læse mere om adgangskrav til hjemmesiden og tekniske specifikationer relevant for hjemmesiden.

3. Fair anvendelse

3.1 Hjemmesiden og bet365-produkter må kun anvendes til at placere væddemål og spil på begivenheder og gaming-produkter

3.2 Du må ikke bruge hjemmesiden til en tredjeparts fordel eller til et formål, der (ifølge bet365) er ulovligt, krænkende, uanstændigt eller som bet365 finder diskriminerende, bedragerisk, uærligt eller upassende.

3.3 bet365 vil gennemføre strafferetlige og kontraktmæssige sanktioner mod enhver kunde involveret i svindel, uærlighed eller kriminelle handlinger via eller i forbindelse med hjemmesiden eller bet365s produkter. bet365 vil tilbageholde betaling til en kunde, der mistænkes for dette eller hvor betalingen mistænkes for at være til en tredjeparts fordel. Kunden skal yde erstatning og skal på opfordring være forpligtet til at betale til bet365 alle erstatningskrav (som defineret i B.4.3 ovenover), der opstår direkte eller indirekte fra kundens bedrageri, uærlighed eller kriminelle handling.

4. Software og tekniske spørgsmål

4.1 For at du kan bruge visse produkter, der tilbydes på hjemmesiden kan det være nødvendigt at downloade noget software (f.eks. casinospil, der stilles til rådighed via en flash-afspiller). Desuden kan visse tredjeparts produktleverandører kræve, at du accepterer yderligere regler og vilkår for brug af deres produkter. Hvis du ikke accepterer disse tredjeparters regler og vilkår, skal du ikke bruge den relevante tredjeparts software. bet365 accepterer ikke noget ansvar for en hvilken som helst tredjeparts software.

4.2 Du har kun tilladelse til at bruge den software, der stilles dig til rådighed via hjemmesiden, med det formål at bruge produkter på hjemmesiden, og bortset fra i det omfang det tillades af gældende lov, for ingen andre formål overhovedet.

4.3 Vi udsteder hermed en personlig, ikke-eksklusiv ret til dig, som ikke kan overdrages, til at bruge den relevante software med det ene formål at bruge/spille produkter på hjemmesiden (herunder online Casino), i overensstemmelse med følgende bestemmelser.

(a) Du har ikke tilladelse til at: (i) installere eller indlæse softwaren på en server eller anden netværksanordning eller tage skridt til at gøre softwaren tilgængelig via nogen form for “opslagstavle”, online-tjeneste, fjernopkald eller netværk for nogen anden person; (ii) give underlicens, overdrage, udleje, bortforpagte, udlåne, overføre eller kopiere (undtagen som udtrykkeligt bestemt andetsteds i denne aftale) din licens til at bruge softwaren eller lave eller distribuere kopier af softwaren; (iii) gå ind i, skaffe adgang til eller forsøge på at gå ind i eller få adgang til eller på anden måde omgå vores sikkerhedssystem eller på nogen måde (herunder, men ikke begrænset til, robotter eller lignende anordninger) gribe forstyrrende ind i de relevante produkter eller hjemmesiden eller forsøge på at foretage nogen ændringer af softwaren og/eller nogen af dens funktioner eller dele heraf, eller (iv) kopiere eller oversætte nogen brugerdokumentation, der leveres ‘online’ eller i elektronisk format. Hertil kommer, og bortset fra i det mindste omfang det er tilladt i henhold til gældende lov med hensyn til edb-programmer (herunder de formål, der er tilladt i henhold § 296A(1) eller § 50(B)2 i Copyright Designs and Patents Act 1988), har du ikke tilladelse til at: a) oversætte, reverse-engineer, dekompilere, skille ad, ændre, skabe afledte værker på basis af eller på anden måde ændre softwaren; eller b) reverse-engineer, dekompilere, skille ad, ændre, tilpasse, oversætte, gøre noget forsøg på at opdage softwarens kildekode eller skabe afledte værker på basis af softwaren som helhed eller af nogen del af den.

(b) Du ejer ikke softwaren. Softwaren tilhører og er den eksklusive ejendom af bet365 eller en tredjepart softwareleverandør (“softwareleverandør”). Enhver software og tilhørende dokumentation, der er blevet licenseret til bet365, er proprietære produkter af softwareleverandøren og beskyttes i hele verden af copyrightlovgivningen. Din brug af softwaren giver dig ikke ejerskab af nogen dele af softwaren.

(c) Softwaren leveres “i den stand den forefindes” uden garantier, betingelser, tilsagn eller repræsentationer, udtrykkelige eller stiltiende, lovbestemt eller på anden måde. bet365 udelukker hermed alle underforståede vilkår, regler og garantier (herunder for salgbarhed, tilfredsstillende kvalitet og egnethed til et bestemt formål). bet365 garanterer ikke at: (i) softwaren vil opfylde dine krav; (ii) softwaren ikke krænker en tredjeparts intellektuelle ejendomsrettigheder; (iii) drift af softwaren vil være fejlfri og uafbrudt; (iv) eventuelle fejl i softwaren vil blive rettet; eller (v) softwaren eller servere er virus-fri.

(d) I tilfælde af kommunikations- eller systemfejl i forbindelse med afvikling af konti eller andre funktioner eller dele af softwaren, vil hverken bet365 eller softwareleverandøren have noget ansvar over for dig eller nogen tredjepart i forbindelse med sådanne fejl. bet365 forbeholder sig ret til, i tilfælde af en sådanne fejl, at fjerne alle relevante produkter fra hjemmesiden og træffe enhver anden foranstaltning for at korrigere sådanne fejl.

(e) Du anerkender hermed, at bet365 ikke kan kontrollere, hvordan du bruger softwaren. Derfor indlæser og bruger du softwaren på egen risiko. bet365 er ikke ansvarlig over for dig eller nogen tredjepart i forbindelse med din modtagelse af og/eller brug af softwaren.

(f) Softwaren kan indeholde fortrolige oplysninger, der er hemmelige og værdifulde for softwareleverandøren og/eller bet365. Du er ikke berettiget til at bruge eller videregive sådanne fortrolige oplysninger, bortset fra hvor brugen er i overensstemmelse med disse regler og vilkår.

4.4 Selvom bet365 bestræber sig på at sikre sig, at hjemmesiden er tilgængelig 24 timer i døgnet, er bet365 ikke ansvarlig, hvis hjemmesiden, af en eller anden grund, ikke er tilgængelig på et tidspunkt eller i en given periode. Vi forbeholder os ret til at foretage ændringer, tilrettelser og til at suspendere eller afbryde ethvert aspekt af hjemmesiden, indhold, tjenesteydelser og produkter til rådighed gennem denne, herunder din adgang hertil.

4.5 Du må ikke misbruge hjemmesiden ved at indføre virus, trojanske heste, orme, logiske bomber eller andet materiale, som er ondsindet eller teknologisk skadeligt. I særdeleshed må du ikke opnå adgang uden tilladelse, skade, ødelægge eller forstyrre hjemmesiden eller nogen del af den; alt udstyr og alle netværk som hjemmesiden er lagret på, og enhver software, der bruges i forbindelse med levering af hjemmesiden, eller andet udstyr, software eller hjemmeside, som ejes eller anvendes af en tredjepart. Du må ikke angribe vores hjemmeside via et denial-of-service angreb. Vi vil ikke være ansvarlige for eventuelle tab eller skade forårsaget af et distribueret denial-of-service angreb, virus eller andre teknologisk skadelige materialer, der kan inficere dit computerudstyr, edb-programmer, data eller andet relateret materiale som følge af din brug af hjemmesiden eller til din downloading af materiale, der lægges på hjemmesiden, eller på ethvert websted knyttet til denne.

5. Tredjeparts indhold

5.1 bet365 modtager feeds, kommentarer og indhold fra en række leverandører. Visse produkter fra tredjepartudbydere kan kræve, at du accepterer yderligere regler og vilkår for anvendelsen af deres feeds, kommentarer og indhold. Hvis du ikke accepterer den pågældende tredjemands regler og vilkår, skal du ikke bruge de relevante feeds, kommentarer og indhold.

5.2 bet365 accepterer ikke noget ansvar for en tredjeparts feeds, kommentarer og indhold.

5.3 bet365 tillader ikke at en medarbejder, andre der på nogen måde er forbundet til denne medarbejder eller personer, der på anden måde forbundet til en tredjepart-tjenesteyder (fastlægges efter bet365s skøn) foretager spil/væddemål på noget marked eller nogen begivenhed, hvor tredjeparttjenesteyderen yder en service til bet365. bet365 vil annullere ethvert væddemål/spil, hvor bet365 efter eget skøn vurderer, at et sådan væddemål/spil har fundet sted.

5.4 Hvor hjemmesiden indeholder links til en tredjeparts hjemmeside og/eller serviceydelser, er disse links udelukkende til din orientering. bet365 har ingen kontrol over indholdet af disse websteder eller serviceydelser og påtager sig intet ansvar for disse eller for tab eller skader, der måtte opstå fra dit brug af disse. Oplysning om et link til en tredjeparts websted udgør ikke en godkendelse af tredjepartens hjemmeside, produkt eller tjenesteydelser (hvis relevant).

6. Fejl

6.1 bet365 er ikke ansvarlig for fejl i forbindelse med væddemål inklusive i tilfælde hvor: (i) der er en tydelig fejl i relevante odds/spread/handicap/totaler/beløb for lukket væddemål/Rediger væddemål fremvist af bet365; (ii) bet365 fortsat accepterer væddemål eller spil på lukkede eller suspenderede markeder; (iii) bet365 forkert beregner eller udbetaler et beløb, inklusive hvor et væddemål er blevet lukket helt; eller et væddemål er blevet annulleret ukorrekt, hvor ‘Annulleres, hvis spiller ikke starter’, var valgt, da væddemålet blev placeret; eller (iv) enhver fejl i en vilkårlig talgenerator (RNG) eller betalingstabeller inkluderet i, indbygget i eller anvendt i et spil eller produkt.

6.2 Forkert odds – Hvis en åbenlys fejl opdages før, under eller efter en begivenhed, vil alle væddemål gælde og blive afgjort til det reviderede odds, som fastsættes af bet365. Hvis det reviderede odds fastsættes til mindre end 1,001, bliver væddemålene annulleret.

Hvis der er tid nok inden begivenheden starter, vil bet365 forsøge at kontakte kunden og kan tillade, at væddemålet annulleres. bet365 forbeholder sig suverænt retten til at træffe en sådan beslutning.

6.3 Forkert antal/linje/spread/handicap/total – Hvis en åbenlys fejl opdages før, under eller efter en begivenhed, vil alle væddemål gælde og blive afgjort med det reviderede handicap/den reviderede total, som fastsættes af bet365, undtagen i følgende situationer:

(a) Hvis det reviderede odds fastsættes til mindre end 1,001, annulleres væddemål.

(b) Alle væddemål, som placeres på et handicap/en total, hvor udfaldet allerede er afgjort, da væddemålet blev placeret, vil være ugyldige.

6.4 Forkert beløb ved Luk væddemål eller Rediger væddemål – Væddemål der er blevet lukket eller redigeret af kunden via vores funktion Rediger væddemål før, under eller efter en begivenhed, og hvor beløbet ved lukningen eller redigeringen har været forkert (grundet en fejl i det underliggende odds) er gældende og vil blive afgjort til det korrekte beløb.

Hvor et valg er blevet lukket følgende ukorrekt resultat, afgøres valget herefter i henhold til det korrekte resultat.

6.5 Ukorrekt annullering – Hvis ‘Annulleres, hvis spiller ikke starter’ var valgt, da væddemålet blev placeret (specifikt for markeder på Målscorer), og et væddemål er blevet annulleret ved en fejl, hvor den valgte spiller faktisk startede i begivenheden, gælder det originale væddemål, og det afgøres på baggrund af det korrekte resultat.

6.6 Hvis der er tid nok inden begivenheden starter, vil bet365 forsøge at kontakte kunden og kan tillade, at væddemålet annulleres. bet365 forbeholder sig suverænt retten til at træffe en sådan beslutning.

6.7 Ukorrekt kamp – Hvis en ukorrekt spiller eller et forkert hold står angivet til en kamp, annulleres alle væddemål. bet365 forbeholder sig retten til suverænt at træffe en sådan beslutning.

6.8 Ukorrekt marked – Hvis et ukorrekt marked står angivet til en hvilken som helst kamp eller begivenhed, vil væddemål på det pågældende marked være ugyldige. Andre markeder kan også være ugyldige. bet365 forbeholder sig retten til suverænt at træffe en sådan beslutning.

6.9 Sene væddemål – Hvis et før-kamp-væddemål ved en fejl accepteres, efter at kampen eller begivenheden er startet, uanset årsag, afgøres væddemål som følger:

(a) Hvis begivenheden og markedet tilbydes som Liveodds, forbliver væddemål gyldige til et revideret odds på det tidspunkt, hvor væddemålet blev placeret (hvis det reviderede odds fastsættes til mindre end 1,001, annulleres væddemålene), undtagen hvis udfaldet allerede er afgjort – i så fald annulleres væddemålene.

(b) Hvis begivenheden eller markedet ikke tilbydes som Liveodds, forbliver væddemålet gyldigt, såfremt den valgte deltager/det valgte hold ikke allerede har opnået en fordel (f.eks. et mål, en udvisning til det andet hold osv.). Hvis der er opnået en fordel, forbeholder bet365 sig retten til at annullere væddemålet, uanset om det er vundet eller tabt. Ethvert væddemål placeret, hvor udfaldet allerede er kendt, inklusive liveodds, annulleres.

6.10 Åbenlys fejl – Maksimale gevinster – Det maksimale beløb, der kan vindes ved et placeret væddemål, hvor der er en åbenlys fejl og reviderede odds er £10.000, medmindre det forventede gevinstbeløb af det oprindelige væddemål var højere end £10.000. Under sådanne omstændigheder vil gevinstbeløbet på placeret væddemålet til reviderede odds være det samme som det oprindelige væddemål og overskydende indsats annulleres.

(a) Hvis der er en åbenlys fejl og det reviderede odds fører til, at den mulige gevinst overstiger £10.000, vil den oprindeligt placerede indsats blive reduceret ned til det beløb, der vil give en maksimal gevinst på £10.000 eller tilsvarende beløb i en anden valuta. Det beløb, som indsatsen bliver reduceret med vil blive tilbagebetalt til dig.

(b) Hvis det oprindeligt forventede gevinstbeløb var højere end £10.000 eller tilsvarende beløb i en anden valuta, vil den placerede indsats blive reduceret således at det mulige gevinstbeløb på væddemålet placeret til reviderede odds være det samme som det oprindelige væddemål. Det beløb, som indsatsen bliver reduceret med vil blive tilbagebetalt til dig.

7. Andet

7.1 bet365 overvåger aktivt trafikken til og fra vores hjemmesider. bet365 forbeholder sig ret til efter eget skøn at blokere adgang, hvor beviser tyder på, at automatiserede processer eller robotaktivitet har fundet sted.

7.2 bet365 forbeholder sig ret til at begrænse adgangen til alle eller visse dele af hjemmesiden i forbindelse med visse jurisdiktioner.

7.3 bet365 kan ændre eller justere de produkter, der tilbydes via hjemmesiden til enhver tid og af en hvilken som helst årsag.

7.4 Fra tid til anden, kan hele eller dele af hjemmesiden være utilgængelig for dig på grund af vores vedligeholdelse af hjemmesiden og/eller ændring eller forandring af et af hjemmesidens produkter.

F. VORES ANSVAR

1. bet365 accepterer ikke noget ansvar for eventuelle skader eller tab, der anses for eller påstås at være opstået på grund af eller i forbindelse med hjemmesiden eller dens indhold (herunder forsinkelser eller afbrydelser i drift eller transmission, tab eller beskadigelse af data, kommunikation eller linjeproblemer, en persons misbrug af hjemmesiden eller dens indhold eller eventuelle fejl eller udeladelser i indholdet).

2. bet365 bestræber sig på at sikre, at oplysningerne på hjemmesiden er korrekte, men bet365 garanterer ikke for nøjagtigheden eller fuldstændigheden af information og materiale på hjemmesiden. Hjemmesiden kan indeholde typografiske fejl eller andre unøjagtigheder, eller forældede oplysninger. bet365 er ikke forpligtet til at opdatere dette materiale. Materialet på hjemmesiden stilles til rådighed “som det er”, uden betingelser, garantier eller andre vilkår af nogen art. I det maksimale omfang tilladt ved lov stiller bet365 hjemmesiden til rådighed for dig på det grundlag, at bet365 udelukker enhver tilsikring, udtrykkelige eller stiltiende garantier, betingelser og andre vilkår der udover hvad der følger af disse regler og vilkår kan have virkning i forhold til hjemmesiden.

3. bet365’s samlede ansvar overfor dig under eller i forbindelse med disse regler og vilkår overgår ikke:

(a) Værdien af væddemål du har placeret via din konto i forbindelse med det pågældende væddemål eller produkt, der har givet anledning til den pågældende ansvar, og

(b) størrelsen på det pågældende beløb, hvor det pågældende beløb er fejlplaceret af os.

(c) £10.000 i forbindelse med anden form for hæftelse.

4. bet365’s mulige erstatningsansvar, i kontrakt, uden for kontrakt, for eventuelle øvrige retsbrud eller på anden måde uanset at der måtte være udvist uagtsomhed fra bet365s side omfatter under ingen omstændigheder følgende typer tab uanset om de opstår som direkte eller indirekte tab:

(a) tab af fortjeneste

(b) tab af forretningsmuligheder

(c) tab af indtægt

(d) tab af muligheder

(e) tab af data

(f) tab af goodwill eller omdømme

(g) eventuelle særlige, indirekte tab eller følgetab,

uanset om sådanne tab var påregnelige for parterne på tidspunktet for disse regler og vilkårs ikrafttræden.

5. Intet i dette afsnit F skal begrænse bet365’s ansvar for at udbetale kundens gevinster eller andre beløb, der skyldes til kunden til fulde i overensstemmelse med disse regler og vilkår samt i overensstemmelse med reglerne om maksimumgevinster på produkter i Appendiks 2 i disse regler og vilkår.

6. Intet i disse regler og vilkår skal udelukke eller begrænse bet365’s ansvar for:

(a) død eller personskade forårsaget af bet365’s uagtsomhed,

(b) bedrag eller bedragerisk vildledning, eller

(c) ethvert ansvar, der ikke kan udelukkes eller begrænses ifølge gældende lov.

G. VORES OPHAVSRETTIGHEDER

1. Indholdet af hjemmesiden er beskyttet af internationale love om ophavsret og andre immaterielle ejendomsrettigheder. Ejeren af disse rettigheder er bet365, dets datterselskaber eller anden tredjemand.

2. Alle produkt- og firmanavne samt logoer nævnt på hjemmesiden, er varemærker, servicemærker eller handelsnavne tilhørende deres respektive ejere, herunder bet365.

3. Undtagen i det omfang, det kræves for at bruge et produkt med henblik på at placere spil eller væddemål, må ingen del af hjemmesiden gengives eller lagres, ændres, kopieres, genudgives, uploades, sendes, transmitteres eller distribueres, på nogen som helst måde eller indgå i et andet websted eller i et offentlig eller privat elektronisk søgesystem eller tjenesteydelse, herunder tekst, grafik, video, beskeder, kode og/eller software uden vores udtrykkelige forudgående skriftlige samtykke.

4. Hvis du gør brug af en funktion, der gør det muligt for dig uploade materiale til vores hjemmeside, kommentere, udgive andet indhold på hjemmesiden (“Brugerindhold”), så vil brugerindholdet betragtes som ikke-fortroligt og ikke-ophavsretligt, og bet365 har ret til at bruge, kopiere, distribuere og offentliggøre sådant materiale til tredjemand til ethvert formål. bet365 har også ret til at videregive din identitet til enhver tredjemand der hævder, at materiale sendt eller uploadet af dig til hjemmesiden udgør en krænkelse af deres ophavsrettigheder eller deres ret til privatlivets fred. bet365 har ret til at fjerne, ændre eller redigere materiale eller indlæg du uploader på hjemmesiden.

5. Enhver kommerciel anvendelse eller udnyttelse af hjemmesiden eller dens indhold er strengt forbudt.

H. ANDRE BESTEMMELSER

1. Disse regler og vilkår, reglerne om fortrolighed, reglerne og anden dokumentation udtrykkelig nævnt heri samt andre retningslinjer eller regler offentliggjort på hjemmesiden udgør hele aftalen mellem parterne og erstatter enhver forudgående aftale mellem parterne vedrørende deres samhandel. Du anerkender og accepterer, at ved accept af disse regler og vilkår, reglerne om fortrolighed, reglerne og anden dokumentation udtrykkelig nævnt heri og andre regningslinjer eller regler offentliggjort på hjemmesiden, at du ikke påberåber dig, og ingen klagemulighed har i forbindelse med, nogen erklæring, tilsikring, garanti, aftale, løfte eller forsikring (uanset om uagtsomt eller uskyldigt lavet) af nogen person (hvad enten part i denne aftale eller ej), medmindre sådanne er udtrykkeligt anført i disse regler og vilkår. Intet i denne paragraf begrænser eller udelukker noget ansvar for bedrageri eller svigagtig misrepræsentation.

2. Under ingen omstændigheder kan en forsinkelse, fejl eller undladelse (helt eller delvist) i håndhævelsen, påberåbelse, udførelse eller udøvelse af en ret, beføjelse, rettighed, krav eller retsmiddel tillagt i henhold til eller opstået under disse regler og vilkår eller i lovgivningen, blive anset for at være eller udlægges som et afkald på påberåbelse af en sådan ret, beføjelse, rettighed, krav eller retsmiddel, eller på anden måde hindre påberåbelse heraf, herunder også påberåbelse på et senere tidspunkt.

3. De rettigheder og retsmidler, oplyst i disse regler og vilkår er kumulative og (medmindre andet er nævnt i disse regler og vilkår) udelukker ikke andre rettigheder eller retsmidler i lovgivningen.

4. Hvis nogen bestemmelse i disse regler og vilkår af en domstol eller administrativ instans i en kompetent jurisdiktion bliver fundet at være ugyldig eller uden retskraft, såsom ugyldighed eller uanvendelighed, berører det ikke de øvrige bestemmelser i disse regler og vilkår, som skal forblive i kraft og effekt.

5. Du er forpligtet til at gøre nødvendige dokumenter retsgyldige samt at foretage de handlinger, som er fastsat i disser regler og vilkår, som bet365 med rimelighed måtte anmode om og/eller som er nødvendige for at sikre bet365s rettigheder og mulighed for håndhævelse af disse regler og vilkår og dermed sikre fuld anvendelse af disse regler og vilkår.

6. Intet i disse regler og vilkår skal skabe eller anses for at skabe et partnerskab, joint venture eller principal-agent forhold mellem parterne, og ingen part skal have bemyndigelse til at binde nogen anden på nogen måde, medmindre andet udtrykkeligt er fastsat i disse regler og vilkår.

7. bet365 skal ikke bryde disse regler og vilkår, og vil heller ikke være ansvarlig for forsinkelse i udførelsen, eller svigt i udførelsen af sine forpligtelser, hvis disse forsinkelser eller svigt opstår ved events eller omstændigheder uden for rimelig kontrol, inklusive (men ikke begrænset til) fejl i telekommunikationsnetværk, strømsvigt, fejl i tredjeparts computer hard-/software, brand, lynnedslag, eksplosion, oversvømmelse, voldsomme vejrforhold, industrielle konflikter eller lockouts, terroraktiviteter og handlinger udvist af regeringen eller andre kompetente myndigheder. Under sådanne omstændigheder vil tiden for udførelsen blive forlænget med en periode svarende til perioden som udførelsen er blevet forsinket/svigtet.

8. bet365 kan tildele, overføre, sub-licensere eller på anden måde overdrage disse regler og vilkår, eller overdrage nogle af sine rettigheder og forpligtelser i henhold til disse regler og vilkår til enhver virksomhed inden for bet365 gruppen.

9. Enhver meddelelse som gives under disse regler og vilkår skal være skriftligt enten på engelsk eller på dansk hvis du foretrækker det og leveres ved direkte levering via post med kvittering for modtagelsen, anbefalet brev eller luftpost til: (a) i tilfælde af bet365, adressen på den pågældende bet365 selskab som beskrevet i begyndelsen af disse regler og vilkår, og (b) for varsel af bet365 til dig i henhold til kundens registreringsprocedure (herunder enhver ændring af disse oplysninger, du har anmeldt til bet365) Enhver meddelelse anses for at være modtaget: (a) hvis afleveres personligt, på leveringstidspunktet (b) hvis den sendes via post med kvittering for modtagelsen eller anbefalet brev, og modtages klokken 9.30 (GMT) på den anden hverdag efter datoen for stempling (c) hvis den sendes som forudbetalt registreret luftpost, og modtages kl. 9.30 (GMT) på den femte hverdag efter datoen for stempling, og (d) hvis sendt via fax, på tidspunktet for afsendelsen fra afsenderen.

10. Appendiks, reglerne om fortrolighed, reglerne og anden dokumentation udtrykkelig nævnt heri og andre retningslinjer offentliggjort på hjemmesiden udgør en integreret del af disse regler og vilkår og har samme virkning, som hvis de var fastsat i deres helhed i disse regler og vilkår. I tilfælde af uoverensstemmelse mellem hoveddelen i disse regler og vilkår og appendiks, reglerne om fortrolighed, reglerne og/eller anden dokumentation udtrykkelig nævnt heri og andre retningslinjer offentliggjort på hjemmesiden, vil hoveddelen/tillæggene gælde.

I. KLAGER, TVISTER, GÆLDENDE LOV OG JURISDIKTION

1. Skulle der være noget krav eller nogen tvivlsspørgsmål i forbindelse med en tidligere eller nuværende transaktion, bedes du kontakte os. Hvis bet365 er ude af stand til at bilægge tvisten, så er begge parter berettiget til at henvise tvisten til en mægler, som Independent Betting Adjudication Service (IBAS) eller via platformen onlinetvistbilæggelse (OTB), hvis afgørelse vil være endelig (undtagen i forbindelse med en åbenbar fejl), underlagt af fuld repræsentation givet til alle involverede parter.

2. At læse mere om IBAS og OTB.

3. Afgørelse af væddemål på amerikanske sportsgrene: I alle tilfælde afgøres væddemål på amerikanske sportsgrene ved at bruge statistik og resultater fra den ledende instans indenfor hver sportsgren (åbenbare fejl undtaget). De respektive ledende instanser er som følger: NFL, NCAAF, CFL, NBA, NCAAB, NHL, MLB, NASCAR, MLS og PGA-touren.

4. Disse regler og vilkår og enhver tvist eller krav, der udspringer af eller i forbindelse med disse eller indholdet, uanset om det af kontraktligt eller ikke-kontraktlig karakter, skal være underlagt og fortolkes i overensstemmelse med de danske love.

5. Ved at acceptere disse regler og vilkår og/eller placere væddemål eller spil og/eller gøre brug (uanset tilladelse eller ej) af de faciliteter, der tilbydes af bet365 (enten gennem hjemmesiden eller andet), og/eller ved at bruge, besøge og/eller få adgang til dele (inklusive, men ikke begrænset til underdomæner, kildekode og/eller API på hjemmesiden, hvad enten disse er synlige eller ej) af hjemmesiden, accepterer du uigenkaldeligt, at domstolene i Danmark har enekompetence til at afgøre eventuelle tvister, der opstår ud af eller i forbindelse med disse regler og vilkår. Desuagtet ovennævnte er bet365 berettiget til at gøre krav mod en kunde ved retten på kundens bopæl.

Appendiks et

FØLGENDE VALUTAER KAN BENYTTES HOS bet365

Restriktioner kan gælde afhængig af landet, du er bosat i og/eller den valgte betalingsmetode.

Argentinske pesos (ARS) Bulgarske leva (BGN) Brasilianske reais (BRL) Tjekkiske koruny (CZK) Danske kroner (DKK) Euro (EUR) Ungarske forint (HUF) Islandske kronur (ISK) Indiske rupee (INR) Japanske yen (JPY) Mexicanske pesos (MXN) New Zealandske dollar (NZD) Norske kroner (NOK) Polske zlotych (PLN) Rumænske new lei (RON) Svenske kroner (SEK) Schweiziske franc (CHF) Britiske pund (GBP) US dollar (USD)

Appendiks to

VÆDDEMÅLSDÆKNING

DE EFTERFØLGENDE BESTEMMELSER I DETTE APPENDIKS TO ER UNDERLAGT REGLERNE FOR DEN SPORTSGREN, BEGIVENHED ELLER DET PRODUKT, SOM DIT VÆDDEMÅL ER RELATERET TIL.

Amerikanske sportsgrene

Vi accepterer væddemål på alle nordamerikanske sportsgrene såsom amerikansk fodbold, baseball, basketball, hockey, golf, Nascar og CFL osv.

Væddemål på sportsbegivenheder og andre specialbegivenheder

Vi accepterer væddemål på sportsbegivenheder og andre specialbegivenheder, der annonceres på hjemmesiden. Alle sådanne væddemål er underlagt reglerne, der gælder for hver sport, f.eks. fodbold, tennis, boksning osv. I en kamp mellem to hold, hvor deltagerne er nævnt ved navn, og en spiller udskiftes før kampens start, er alle væddemål, der blev indgået før ændringen, ugyldige, uanset om de vindes eller tabes. Vores generelle spilleregler er gældende for situationer, der ikke dækkes af specialreglerne.

Hvor resultatet af et marked (f.eks. Vinder, Over/under, Korrekt resultat eller tilsvarende) er uafgjort (tie) og intet odds var givet for dette udfald, erklæres alle væddemål på deltagere involveret i det uafgjorte resultat ugyldige, og indsatser returneres.

Resultatet af en kamp eller begivenhed bliver fastlagt på dagen for dens afgørelse i forbindelse med afgørelse af væddemål, afventende bekræftelse fra den relevante ledende instans. Enhver efterfølgende undersøgelse, der kan resultere i en ændret beslutning, vil ikke blive anerkendt af bet365, og den oprindelige afregning af væddemål vil gælde.

Hvis stedet for et sportsarrangement ændres, vil alle væddemål baseret på det oprindelige sted annulleres og indsatser refunderes, medmindre andet angives.

Odds på kupon – Til de specificerede sportsgrene har vi en kupon, som lister odds på spillemulighederne inden for bestemte tidsrammer for de næste 3/6/12/24/48/72 timer. Væddemål er gældende uanset ændringer i afviklingstidspunktet.

MAKSIMUMGEVINST

Maksimumsgevinster for en 24 timers periode for hver sport er beskrevet nedenunder og er eksklusiv indsats. Maksimumgevinsten er anført i engelske pund (GBP) som standardvaluta for at sikre konsistens på tværs af de forskellige valutaer, men udbetalinger omregnes til tilsvarende i den pågældende valuta.

Der hvor et multispil er placeret indeholdende begivenheder med forskellige grænser for maksimumgevinsten, vil den laveste grænse gælde. Alle grænser for maksimumgevinster gælder for alle individuelle kunde eller gruppe af kunder, der samarbejder og har placeret spil, der indeholder de samme valg, inklusive når der er placeret en serie af væddemål til forskellige odds over adskillige dage ved brug af forskellige spillekonti og/eller på tværs af forskellige væddemålskanaler. Dersom vi har grund til at tro, at en række væddemål er blevet placeret på denne måde, vil den totale udbetaling for alle disse kombinerede spil blive begrænset til én udbetaling af maksimumgevinst.

Fodbold

£2.000.000 for alle mændenes A-landskampe og følgende turneringer – England – Premier League, Championship, League 1, League 2, FA Cup, Spanien – La Liga, Italien – Serie A, Tyskland – 1. Bundesliga, Frankrig – Ligue 1, UEFA Champions League og UEFA Europa League.

£500.000 for følgende turneringer – Australien – A-League, Skotland – Premiership, England – National League, Norge – Tippeligaen, Portugal – Primeira Liga, Sverige – Allsvenskan og England – League Cup.

£250.000 for følgende turneringer – Spanien – Segunda, Italien – Serie B, Tyskland – 2. Bundesliga, Frankrig – Ligue 2, Danmark – Superliga, Holland – Eredivisie, Finland – Veikkausliiga, Japan – J-League, Norge – 1. division, Sverige – Superettan og USA – MLS.

£100.000 for følgende turneringer – Østrig – Bundesliga, Belgien -1. division A, Danmark – 1. division, Skotland – Championship, League One, League Two, Schweiz – Super League, Grækenland – Super League og Tyrkiet – Super League.

£50.000 for alle andre fodboldkonkurrencer og for kvalifikationsrunder til alle turneringer, inklusive kvalifikationsrunder til UEFA Champions League, kvalifikationsrunder til Europa League og kvalifikationsrunder til FA Cup (gælder ikke for mændenes samtlige landsholds-kvalifikationsrunder).

£25.000 for de følgende markeder; markeder på manager, Spiller kommer med i truppen, Spiller starter i kampen, Spiller får kort/udvises, Turneringens spiller og Specials – Transfer.

Futsal, strandfodbold og indendørs fodbold er ekskluderede fra disse grænser.

Boksning/MMA

£250.000 for alle markeder på boksning.

£25.000 for alle MMA-markeder.

Cricket

£250.000 for alle markeder.

Golf

£500.000 for alle markeder.

Rugby Union

£500.000 for Vindere og Kampmarkeder (2- og 3-vejs) (eksklusive Flere markeder) på landskampe, World Cup, Six Nations, Four Nations, Premiership Rugby, European Rugby Champions Cup og Super Rugby. Kampmarkederne er:

Handicap, Total, Resultat/Vinder.

£100.000 for alle andre markeder og konkurrencer, der ikke er nævnt.

Rugby League

£500.000 for Vindere og Kampmarkeder (2- og 3-vejs) (eksklusive Flere markeder) på Super League, NRL, landskampe og World Cup . Kampmarkederne er:

Handicap, Total, Resultat/Vinder.

£100.000 for alle andre markeder og konkurrencer, der ikke er nævnt.

Australian Rules

£250.000 for Vindere og Matchkuponer (eksklusive Flere markeder) på AFL. Matchkupon er:

Handicap, Total, Vinder.

£25.000 på alle andre markeder/konkurrencer for Australian Rules som ikke nævnt herover.

Motorsport

£250.000 for vinder af formel 1 kører- og konstruktørmesterskab og alle løbsvindere af individuelle Grand Prix’er.

£100.000 for alt andet motorsport og markeder, der ikke er nævnt.

Amerikansk fodbold

NFL

£500.000 for alle Vindere og Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på NFL. Matchkupon er:

Handicap, Total, Lige på.

£50.000 for alle andre NFL-markeder, der ikke er nævnt.

NCAAF

£100.000 for alle Vindere og Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på NCAAF. Matchkupon er:

Handicap, Total, Lige på.

£25.000 for alle andre NCAAF-markeder, der ikke er nævnt.

CFL

£100.000 for alle Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på CFL. Matchkupon er:

Handicap, Total, Lige på.

£25.000 for alle andre CFL-markeder, der ikke er nævnt.

Andre Ligaer

£50.000 for alle Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på konkurrencer, der ikke nævnt er ovenfor. Matchkupon er:

Handicap, Total, Lige på.

£25.000 for alle andre markeder, der ikke er nævnt ovenover.

Tennis

£500.000 for markederne Vinder turneringen og Kampens vinder fra alle singlekampe for hovedlodtrækningen fra følgende begivenheder: mændenes Grand Slam-turneringer, ATP World Tour og Davis Cup – Verden – Gruppe (inkl. Verden – Gruppe – Playoff).

£250.000 for markederne Vinder turneringen og Kampens vinder fra alle singlekampe for hovedlodtrækningen fra følgende begivenheder: kvindernes Grand Slam-turneringer, WTA Tour og Fed Cup – Verden – Gruppe 1 (inkl. Verden – Gruppe 1 – Playoff).

£25.000 for alle andre markeder/turneringer, der ikke er nævnt herover (dette inkluderer alle turneringer indenfor ITF, ATP Challenger, WTA 125k, padeltennis, alle doublekampe på ATP/WTA/Grand Slam/Davis Cup/Fed Cup og alle kvalifikationsbegivenheder).

Baseball

MLB

£500.000 for alle Vindere og Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på MLB. Matchkupon er:

Handicap, Total, Lige på.

£50.000 for alle andre MLB-markeder, der ikke er nævnt.

Andre ligaer

£50.000 for alle Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på andre baseball-konkurrencer. Matchkupon er:

Handicap, Total, Lige på.

£10.000 for alle andre baseballkonkurrencemarkeder.

Ishockey

NHL

£500.000 for alle Vindere og Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på NHL. Matchkupon er:

Handicap, Total, Lige på.

£50.000 for alle andre markeder, der ikke er nævnt.

£100.000 for Vindere og Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på Finland – SM Liga, KHL, Sverige – SHL, VM (herrer) og OL (herrer). Matchkupon er:

Handicap, Total, Lige på.

Andre

£25.000 for alle andre markeder/ligaer/turneringer, der ikke er nævnt ovenfor.

Basketball

NBA

£500.000 for alle Vindere og Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på NBA-mesterskab. Matchkupon er:

Handicap, Total, Lige på.

£50.000 for alle andre NBA-markeder, der ikke er nævnt.

NCAAB

£100.000 for alle Vindere og Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på NCAAB-mesterskab. Matchkupon er:

Handicap, Total, Lige på.

£25.000 for alle andre NCAAB-markeder, der ikke er nævnt.

Euro League/Spanien ACB

£100.000 alle Vindere og Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på EuroLeague/Spanien ACB. Matchkupon er:

Handicap, Total, Lige på.

Andre

£25.000 for alle andre basketballmarkeder/-konkurrencer, der ikke er nævnt ovenfor.

Dart

£250.000 for alle BDO-, PDC-, Premier League-kampvindere og markeder for turneringsvindere.

£25.000 for alle andre dartmarkeder/turneringer, der ikke er nævnt.

Snooker

£250.000 for markeder på kampvinder/turneringsvinder for Premier League- og World Ranking-turneringskampe.

£25.000 for alle andre markeder/turneringer, der ikke er nævnt.

Boccia

£100.000 for alle markeder på kampvinder og turneringsvinder.

£25.000 for alle andre markeder, der ikke er nævnt.

Håndbold

£100.000 for alle Vindere og Matchkuponer (2- og 3-vejs) (eksklusive Flere markeder) på Champions League (herrer og kvinder), Danmark – Håndbold Ligaen (herrer og kvinder), Spanien – Liga Asobal (herrer), EM (herrer og kvinder), VM (herrer og kvinder) og OL (herrer og kvinder). Matchkupon er:

Handicap, Total, Resultat/Vinder.

£25.000 for alle andre markeder/ligaer/konkurrencer, der ikke er nævnt.

Cykling

£100.000 for alle markeder.

Volleyball

£100.000 for alle Vindere og Kampens vinder på OL (herrer og kvinder), VM (herrer og kvinder), World Cup (herrer og kvinder) og Nations League (herrer og kvinder).

£25.000 for alle andre markeder/ligaer/konkurrencer, der ikke er nævnt.

eSport

£25.000 for alle markeder.

Alle andre sportsgrene ikke nævnt ovenfor, ikke-sport, specialvæddemål og andre lignende væddemål

£25.000 for alle ikke-sportsvæddemål og specielle væddemål (f.eks. næste fodboldmanager for et hold, Big Brother vinder osv.)

Max. udbetaling på £25.000 på alle andre sportsgrene (inklusive strandfodbold/indendørs fodbold/futsal/beach volley/bordtennis/kabaddi og alle elektroniske sportsversioner af en specifik sport).

Indbyrdes afhængige væddemål

Multivæddemål, hvor forskellige valg inden for samme begivenhed kombineres, accepteres ikke, hvis resultatet af ét påvirker eller påvirkes af det andet.

For eksempel i en fodboldkamp mellem Arsenal og Everton:

Hvis oddsene er lige (2.00) på, at Arsenal vinder hjemme mod Everton, og hvis de korrekte odds for, at Arsenal vinder 1-0, er 9.00, vil en kunde få odds 18.00 på en odds 9.00 chance, hvis han/hun indgår et doublevæddemål på, at Arsenal vinder 1-0 og på den korrekte score. Dette skyldes, at Arsenal automatisk har vundet kampen, hvis de vinder 1-0.

Hvis sådan et væddemål accepteres ved en fejl, vil det blive afregnet som to singlevæddemål med indsatsen fordelt ligeligt.

Der er en undtagelse fra reglen, hvor der tilbydes specielle odds for den kombinerede eventualitet, f.eks. Første spiller scorer/Korrekt resultat – Dobbelt, kendt som scorecast, eller hvor en kunde har kombinerede, forbundne væddemål i et væddemål via Byg væddemål.

Når resultaterne af de forbundne dele af et væddemål fremkommer på forskellige tidspunkter, men stadig i samme turnering, bliver væddemålet afregnet som anvist, hvor oddsene for det andet og efterfølgende valg bestemmes på hvert enkelt stadie.

For eksempel, et dobbeltspil:

Federer vinder semifinalen i Wimbledon, og

Federer vinder hele Wimbledonturneringen.

Da oddsene for det andet valg afhænger af resultatet af det første, kan oddsene for, at Roger Federer vinder turneringen ikke bruges til at beregne doublen på det tidspunkt, væddemålet blev indgået, og de korrekte odds, efter at det første valg er færdigt, anvendes i stedet.

Multivæddemål der kombinerer samme valg indenfor forskellige begivenheder accepteres heller ikke, hvis resultatet af det ene valg påvirker eller påvirkes af det andet.

For eksempel, et dobbeltspil:

Chelsea vinder deres Champions League/gruppe, og

Chelsea vinder Champions League.

Eftersom oddsene for at Chelsea vinder Champions League afhænger af, om de vinder deres gruppe i Champions League, kan oddsene for, at de vinder Champions League ikke bruges til at beregne doublen på det tidspunkt, væddemålet blev indgået. Der vil i stedet blive tilbudt specialodds på, at de vinder begge.

Hvis et multivæddemål med valg, der er indbyrdes afhængige, accepteres ved en fejl, forbeholder bet365 sig ret til at erklære hele eller dele af væddemålet ugyldigt.

2-vejs markeder

Ved uafgjort i et 2-vejs marked, hvor der ikke er tilbudt nogen odds for uafgjort, vil spil blive afgjort i henhold til de individuelle sportsregler.

Dødt løb

Hvor valg ender med dødt løb, vil indsatsen blive fordelt i henhold til antal valg som ender med dødt løb og udbetales til hele oddset.

Betingede væddemål (kaldes også ATC-væddemål)

ATC-væddemål accepteres kun, hvis der spilles på en vinder. Det gælder for alle sportsgrene. Du kan vælge at overføre den samme indsatsenhed eller en specifik del af dine potentielle gevinster fra et valg til et andet, efterhånden som vi kommer frem i din liste med ATC-væddemål. ATC-væddemål afregnes i den rækkefølge, de forekommer på din kupon, indtil hele beløbet, der er sat til side, er opbrugt. Hvis beløbet, der er satset (eller overført efterfølgende) på det næste valg, ikke er stort nok til, at vi kan følge dine instruktioner, vil det pågældende valg blive afregnet i forhold til det tilgængelige beløb.

Bemærk, at din ATC-indsats ikke må overstige indsatsen for det forrige valg.

Omvendt betingede væddemål (kaldes også omvendt ATC-væddemål)

Du kan vælge et antal valg (maks. 14) i to omvendte ATC-væddemål. De ovenstående regler for ATC-afregning er gældende, men indsatsheden forbliver uændret gennem hele væddemålet. Hvad angår den ‘omvendte’ del af væddemålet, går indsatsen fra eventuelle gevinster fra det sidste valg på kuponen videre til det næstsidste valg osv. (dvs. væddemålene afregnes i den modsatte rækkefølge af, hvordan de står på kuponen).

Ved alle ATC-væddemål og omvendte ATC-væddemål har kunderne valget mellem en-vejs og to-vejs ved indgåelse af væddemålet, dvs. at kunden kan vælge at stoppe væddemålet ved en annullering eller ikke-deltager.

Regel 4 – Sport generelt

Vinder-spil (defineret som efter lodtrækning/efter feltet er bekræftet for en specifik begivenhed) kan være omfattet af Regel 4 (fradrag). Denne regel vil blive anvendt i overensstemmelse med fradragstabellen dog med den undtagelse, at en Regel 4 for 5 pence eller mindre ikke vil blive anvendt. Dermed vil Regel 4 altså finde anvendelse, når en deltager trækker sig og vedkommende står i odds 10.00 eller mindre. Fradrag kan gælde for løbere, der er slettet fra det endelige felt inden løbets start. Enhver sådant fradrag vil gælde den samlede udbetalingsværdi for alle væddemål placeret før sletningen, og bet365’s reformulering af et nyt marked.

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