Highroller Casino Review – A Welcome Change
The welcoming design of the Highroller casino home page might be enough to draw new players in, but what keeps them is the fully gamified experience the site offers. A game within itself, Highroller encourages players to move through the streets of Metrocity playing their favourite games in order to win coins (or steal them from other players in ‘stings’) and maybe even become the King of the Streets. Featuring weekly promotions, an unusual welcome bonus and fantastic customer service from the Backup Crew, this site has skyrocketed to the top of our list.
This review aims to make sure you are equipped with everything you need to know before joining Highroller casino and will give you an overview of the games available including slots, table and live dealer titles. We’ll also take a look at the welcome bonus and other promotions, software providers and customer service. Stick with us to find out if this is the site for you or if you’ve made your decision already, feel free to click that green button above and get playing.
Before you find out any minor details about a casino, the first thing to be ticked off is, is it safe? In the UK it is easy to determine this thanks to the UK Gambling Commission, which regulates all gambling, betting and lottery activities. If a casino has been approved for a licence from the UKGC, you can rest assured it has met the strict criteria required, and thus been deemed safe and secure. Highroller casino has a licence from the UKGC in addition to one from the Malta Gaming Authority. In addition to licensing, Highroller goes further to protect player safety by determining sources of income or wealth to aid risk management and customer protection.
Games and Software
Highroller casino was launched in 2017 and as such was designed to look its best on whatever device you prefer to play on, be it your desktop computer, smartphone or tablet. There is no downloadable app because none is needed; save yourself the memory space and take advantage of the fully mobile-optimised site while playing on the go. If anything, the graphics look better in your hand than on the big screen – the intuitive display just feels right when scrolling with your finger and not your mouse. The software behind the site is truly of top quality and it is nice to see a casino product that is of the highest quality over all platforms with near instant loading speeds.
- Hundreds of titles
- Test games in demo mode
- Top industry developers
- Designed for mobile play
- Excellent live dealer casino
- Great player safety tools
- Small ‘other’ games selection
- No search by developer option
Highroller has taken care to make its games library one of the best in the industry, while not being overwhelmingly large. The casino has chosen only the best software developers to provide its games including the top slot, jackpot, roulette, blackjack, poker, baccarat and live titles, making sure to offer a wide variety to appeal to the broad tastes of its customers. You’ll even find a couple of scratch card and bingo games in the Other section. All frequent casino game players will recognise the likes of NetEnt and Microgaming and these developers are certainly responsible for some of the best games in the industry but it is smaller developers such as Thunderkick, Yggdrasil and Play’n GO that are releasing the most exciting titles in the industry right now and pushing competing companies to be better.
Highroller Slot Games
One of the first things you’ll notice when searching for a slot game at Highroller casino is the beautifully simple navigation and search tools. Customers who trust popular opinion will be glad to select titles from the Top Games category while those who enjoy discovering new games can peruse the New Games section or scroll through the pleasant and extensive pages of slot titles. If you have a favourite game developer, simply type its name into the search bar and you’re away laughing. Jackpot players will also be happy with a pretty decent 15 games to choose from.
Above you can see three of our favourite slots available at Highroller, though of course, these are not the only great games on offer. Other notable standouts include NetEnt’s ever-popular Gonzo’s Quest, Push Gaming’s Jammin’ Jars and Play’n GO’s Moon Princess. If nothing listed sounds to your liking, fret not, Highroller offers almost 700 individual slot games with that number growing every day. One more thing we like about this site is that all games are available to trial in Free Play mode, so you try out a few different games and developers before picking your favourite which can save players plenty of money and frustration. The exception to this rule, for obvious reasons, is the live dealer casino though you can watch others play to get a feel for the dealers and playstyles. We’d recommend checking out a few titles from Push Gaming, iSoftBet and Quickspin as well as those mentioned above.
Table Games, Scratch Cards and Bingo
Online casinos can sometimes neglect their table games offerings in favour of providing players with thousands of slots. Although this may be to the liking of some, we prefer when the table section is treated as equal in importance meaning a great range of games are available including different variants, themes and betting limits. Highroller casino just happens to fall into the latter category and has a truly impressive table games library. Game categories covered in this section include roulette (European, French and American), blackjack, poker and baccarat with multiple variants of each available including Deal or No Deal Blackjack. Table limits vary from very low to very high so if you’d rather risk just 10p on a spin of the roulette wheel you are in luck. Though it’s also possible to bet a lot more on a hand of High Limit Blackjack if that’s more your speed.
While it might look like Highroller casino only has one video poker game, All Aces Poker from Microgaming, searching for ‘poker’ will bring up six different video poker games (and three live dealer games) which is quite a decent number. The casino’s three scratch card options, all from NYX Gaming, are actually many more than most online gambling sites offer and the inclusion of one bingo game, Flying Pigs from Play’n GO, is also above average for the industry. The search bar makes it very easy to find any particular games or variants you are looking for and the quirky messages and great interface design also contribute to making the whole user experience more enjoyable.
Live Dealer Casino
The Highroller live casino is a very good one, with games from two of the best live casino providers in the industry: Evolution Gaming and NetEnt. These names are well known for a reason – the companies both offer friendly and professional dealers with top quality streams and game libraries. Players will find the newest options from Evolution, Dream Catcher and Football Studio, alongside all the baccarat, blackjack, roulette and poker variants you could possibly want. It is rare to see a casino offer live games from two developers which is a sign of Highroller’s commitment to player happiness.
Mobile Games, Apps and Software
There is no downloadable Highroller app as the operator’s site is fully mobile optimised. All games and bonuses, as well as all of the fun of the desktop site, are available to take with you in your pocket simply through the browser on your smartphone or tablet. All developers have recognised the need for mobile play and have therefore adapted to creating their game using HTML5 or Flash meaning the games work seamlessly from any platform.
Bonuses and Promotions
This casino site recently underwent a bonus makeover. And it, honestly, has one of the most peculiar offer that we’ve seen. For newcomers, Highroller offers a wager-free bet on Dream Catcher, together with 50 spins and… 20 coins. The spins will be credited to you at batches of 10 per day, for five consecutive days. The bet on Dream Catcher will be yours on the first day and it has a value of £1. Winnings from the spins are subject to a wagering requirement of 35x which you have to fulfil within 30 days, otherwise, they will expire. If you want to read a detailed explanation of the welcome offer, head to our review of Highroller casino promotions.
- x35 in 30 days
- Min. Deposit:
- 6 Days
A good thing is that the casino offers also other bonuses, like the Highroller Wheel that can award you with some cash prizes. You can receive also free spins for the Game of the Week. We will be looking forward for more bonuses that the operator will launch and you will be the first one to know!
Payment Methods, Deposit and Withdrawals
To deposit or withdraw money, simply click on the green stack of cash on under your avatar this will bring up the Top Up pop up from which you can access any bonuses, make a deposit or withdrawal, and see your payment history. To make a deposit simply click your chosen method, select an amount and enter your payment details. The minimum deposit for all payment methods is £10 while the maximum varies e.g. for paysafecard it is just £200 while the Trustly max is £8000. Other payment methods available include debit cards Visa, Mastercard and eWallets Skrill and Neteller. Sadly, Highroller does not yet offer PayPal as a payment method which is a shame as many online gamblers prefer it for the extra privacy and security offered by the service.
Withdrawals at Highroller must be approved by the team and can take up to 24 hours, though this is standard for online casinos. Withdrawal methods are the same as those available for deposit and there are no limits for your withdrawals. All payment methods except eWallets which are instant once processed will take between 1-3 days to reach your account once approved by the casino. Be warned that any bonus funds will be forfeit upon making a withdrawal if the wagering requirements have not been met.
Customer Support – Live Chat, Email
When you’re choosing an online casino to play at, great customer service might not be one of your top priorities, but it should be. Highroller’s customer support team are called the backup crew and they are available to help anytime 24/7. Support is offered through an ever-present live chat function (the headset-wearing pigeon in the bottom right of your screen) while more technical problems can be addressed via email.
|Highroller Casino Support|
|Player Opinion:||Friendly, quick and helpful!|
Highrollers can also receive support through the comprehensive FAQ section found the in footer of each page. Questions about deposits, withdrawals, bonuses, security and lost connections often have simple answers that can be found here without having to reach out to the backup crew. Tips for setting loss limits, account suspension and closing accounts can also be found here.
Highroller Company Information
Highroller casino was created in 2017 by Betit Operations, a subsidiary of the Gaming Innovation Group and is based in Malta. GIG also owns gambling sites Rizk and Cuts Casino. The operator has licences from both the United Kingdom Gambling Commission and the Malta Gaming Authority which hold it to very high standards of operation.
Highroller is affiliated with many agencies to protect player safety such as GamStop and GambleAware. The company also uses independent testing agencies to make sure random number generator software is functioning properly and audit return to player rates, ensuring fairness across the board to all players. Player safety is further secured by using the latest SSL data encryption technology to protect all personal information and payment details.
Highroller Casino – Operating on High
Highroller casino is a contender for the best UK casinos list right from the get-go – the homepage conveys fun through the witty use of language and excellent use of design. The gamified approach appeals to many casino gamers, ourselves included, and makes every step of the process, even talking to customer service or depositing money, enjoyable. If we had to find a few faults with this operator, we would say the lack of PayPal and customer service phone numbers are the worst of them, and these are hardly rare flaws in this industry. Overall, we can recommend this site if you’re looking for a top operator that values the user experience above all else.
Highroller Casino Most Commonly Asked Questions
After acquainting you with the key aspects of the Highroller casino platform, the moment comes to laser-focus on the frequently asked questions that concern the matter. In the current section, we’ll disclose some curious pieces of information so that this Highroller casino review is complete. Let’s get started.
Who owns Highroller casino?
The website highroller.com is operated by Betit Operations Limited, which is a company that abides by the gambling laws of Malta and is licensed by the Malta Gaming Authority. The company had a valid UK licence as well but in October 2019 their online casino service was discontinued in the UK
What is Highroller casino?
Highroller casino is a licensed operator offering remote gaming services for punters across the globe. It has a solid offering of various games that is suitable not only for high rollers but recreational players as well. The games are subject to regular tests by independent certifying agencies.
Is Highroller casino legit?
Judging by the company information and obtained licenses, we can firmly say that Highroller is a legal operator. Its games have been tested and certified, and the Highroller casino payment methods are completely safe. Furthermore, Highroller promotes responsible gambling and is a member of IBAS.
How to deposit at Highroller?
The deposit methods accepted at Highroller Casno make it particularly easy to fund your account, given the wide range of options. Debit cards and e-wallets are widely considered to be the fastest and most convenient. That's just perfect because these payment options are available in Highroller's cashier.