How We Rate Online Casinos

What Does it Take to Get Featured on BestCasinoSites.net

At BestCasinoSites.net, we focus on providing clear, reliable reviews of online casinos. Every site we list has been checked against a consistent set of criteria, starting with safety. Only casinos that hold valid licences and demonstrate a commitment to player protection are considered. Beyond licensing, we look at areas that matter to players – including game variety, payment options, bonus terms, and customer support. Our goal is to highlight casinos for players from Greece that offer not just a legal option, but a fair and usable experience. Here’s how we do it.

1. Safety & Licensing

We never recommend an online casino unless it meets clear safety standards. That starts with licensing. A valid license from a recognized regulator shows that a site is operating legally and is subject to oversight. We also check for other signs of trust. This includes independent testing of games and payouts, proper use of SSL encryption, and clear privacy policies. If a site doesn’t meet basic safety requirements, it doesn’t get listed.

1.1 License from the Hellenic Gaming Commission

Online casinos in Greece must be licensed by the independent Hellenic Gaming Commission (HGC), under Laws 4002/2011 and 4635/2019. The HGC issues two types of online licences: one for sports betting and another for casino games and poker. These licences require operators to pay fees, meet strict technical, financial, and anti-money laundering standards, and are valid for seven years, ensuring real‑money casinos undergo regular oversight. While no licence guarantees flawless service, sites with HGC approval are legally compliant and monitored. When rating the best online casinos in Greece, we focused on those with valid HGC licences, transparent terms, reliable payments, and strong player protections.

1.2 Independent Regulations for Fairness

Licensed online casinos are required to prove that their games are fair. Independent testing agencies – such as eCOGRA, GLI, and iTech Labs – audit games to make sure outcomes are random and not influenced by the casino. These agencies also review payout percentages and publish reports showing how much games return to players over time. Fairness testing is a key part of regulation and helps ensure that players are not at a disadvantage when they play.

1.3 Technical Security

Any site handling real money and personal information must take security seriously. We check that every casino we list uses industry-standard SSL encryption to protect player data during logins, payments, and account activity. As part of our review process, we also look at who issues the site’s security certificates and whether the casino follows basic data protection practices. If a site fails on security, it doesn’t make it past this stage.

2. Games & Software Requirements

The quality of a casino’s game selection is one of the first things we look at. We check for variety across categories, including slots, table games, and live dealer titles, and expect a balance of both quality and quantity. We also assess the underlying software to ensure that games load quickly, run smoothly, and work consistently across desktop, tablet, and mobile devices.

2.1 Available Game Variety

We review each casino’s game library to see what’s available and how well it covers different types of players. A strong site should offer more than just volume – it should include a mix of slots, table games, live dealer options, and other categories like video poker or instant games. We also take note of the range of themes, features, and betting limits across the selection. Sites that work with multiple game studios tend to offer better variety and more consistent quality, which helps players find games that suit their preferences.

2.2 Trusted Software Developers

We check which software developers a casino works with, as this directly affects game quality, fairness, and variety. Well-established developers like Playtech, Microgaming, and NetEnt are known for producing reliable games with strong visuals and consistent performance. Casinos that partner with multiple developers tend to offer a broader mix of styles, themes, and gameplay features. This helps ensure there’s something for different player preferences, whether you’re looking for simple slots or more advanced game mechanics

2.3 High Quality Gambling and Casino Apps

Mobile access is essential for most players, so we check how well each casino performs on phones and tablets. Some casino sites offer dedicated apps for iOS or Android, while others focus on fully responsive browser-based platforms. The best sites maintain solid performance across devices, with quick load times and straightforward layouts. You may find a few fewer games on mobile, but in most cases the core features remain available, including payments, promotions, and account settings.

3. Bonus Offers and Promotions

Bonus offers are available at licensed online casinos in Greece but are subject to strict regulation. The Hellenic Gaming Commission (HGC) prohibits public advertising of bonus promotions, including welcome offers, free spins, or loyalty rewards. As a result, players will typically only see these promotions after registering and logging in. Our reviews focus on whether these bonuses comply with HGC rules, are clearly explained, and offer fair value without misleading or overly aggressive terms.

3.1 Welcome Bonus Offers

Greek-licensed casinos are allowed to offer welcome bonuses, but only under tight restrictions. These offers must not be advertised publicly and can only be shown to registered players who have given prior consent. We look at how these offers are presented once you’re logged in, whether the terms are transparent, and how realistic the wagering requirements are. Bonuses that overpromise or hide critical details do not meet HGC standards and are marked down in our reviews.

3.2 Daily & Weekly Offers for Regular Players

Regular promotions such as free spins, reload bonuses, and cashback are permitted in Greece but only when offered privately to eligible players. These must never be advertised via public media or affiliate marketing unless specifically authorized. We assess whether ongoing offers are available in a responsible and compliant way, whether terms are clearly posted within player accounts, and whether any loyalty benefits are delivered with fairness and transparency in mind.

3.3 Fair Terms and Conditions

All bonuses offered by Greek-licensed casinos must be backed by visible and understandable terms. These include wagering requirements, maximum bets per round, time limits, and payment method exclusions. Greek law prohibits vague or misleading offers, and all bonus-related communication must include responsible gaming warnings. We highlight casinos that display these terms clearly and avoid promotions that carry predatory or impractical conditions.

3.4 Loyalty and Rewards

Loyalty schemes are allowed under Greek regulation but must be operated with care. These programmes cannot be advertised to the general public and should only be available to registered users who have opted in. Any VIP or high-roller benefits must comply with HGC guidance on responsible gambling and transparency. We check how these programs are disclosed, how rewards are earned and redeemed, and whether the schemes are in line with both legal requirements and fair play principles.

4. Payment Options for Deposits and Withdrawals

To play real money games, you’ll need to fund your account using one of the payment methods offered by the casino. Most sites accept debit cards, e-wallets, prepaid options, bank transfers, and in some cases, mobile payment services. It’s worth noting that not all deposit methods can be used for withdrawals. As part of our review process, we look at which payment options are supported, as well as how clear the limits, fees, and processing times are. We highlight sites that make it easy to deposit and withdraw without unnecessary delays or restrictions.

4.1 Fast and Secure Deposits

When reviewing deposit options, we look for speed, reliability, and how well the process protects your financial details. A good casino should process deposits instantly or within minutes, and clearly state any limits or fees involved. We also check whether the site uses secure connections and recognisable payment providers. Some methods, like e-wallets or prepaid cards, offer an extra layer of privacy by keeping your bank details out of the transaction entirely. Clear instructions, visible confirmation messages, and easy access to deposit history also play a part in our evaluation.

4.2 Efficient and Reliable Withdrawals

We assess how easy it is for players to withdraw their money – not just whether withdrawals are available. That includes checking processing times, payment method availability, minimum and maximum withdrawal amounts, and any verification requirements that could cause delays. A good casino makes its withdrawal process clear and consistent. Most require you to use the same method you used to deposit, unless that option doesn’t support withdrawals. We pay close attention to how long it takes for funds to reach players and whether any hidden restrictions apply. Sites with reliable, transparent cashout systems are rated more favorably.

4.3 Diverse Payment Methods

We check which payment methods are available at each casino and how well they cover different user preferences. This typically includes debit cards like Visa and Mastercard, e-wallets such as PayPal, Neteller, or Skrill, and other options like prepaid cards or mobile payments. The range of supported methods affects how flexible a site is – especially for players who prefer not to share card details directly. We also note which methods can be used for both deposits and withdrawals, since not all support both directions. Sites that offer a broad and clearly explained set of payment options tend to score higher in this area.

4.4 How We Score Payment Systems

We evaluate each casino’s payment system as a whole – not just the number of options offered. That includes how clearly the site presents deposit and withdrawal terms, whether payments are processed quickly and securely, and how accessible the methods are for different types of players. We also consider minimum and maximum limits, supported currencies, and whether players can expect consistent payout times. Casinos that combine flexibility, transparency, and reliable processing tend to rate higher in this area.

5. Reliable Customer Support

Customer support plays an important role in how we rate online casinos. Whether it’s a technical issue, an account query, or a question about payments, players should have access to help when they need it. We check which support channels are available, how quickly the team responds, and whether the information provided is actually useful. The best sites offer live chat as standard, along with email or phone support, and invest in proper training so their teams can handle issues clearly and efficiently.

5.1 Customer Support Features

We check how easy it is to reach the support team and how well they handle player questions. Live chat is now the standard, but we also note whether phone or email support is available and how long responses typically take. We also assess how useful the support actually is. Are the advisers helpful? Do they provide accurate answers, or just scripted replies? Casinos that make it easy to get help – and train their staff to offer it properly – tend to score higher in this area.

6. Responsible Gambling

We expect every licensed casino to take responsible gambling seriously. That includes offering tools to help players set limits on deposits, spending, and playing time, as well as clear access to timeout and self-exclusion options. We also check whether the site provides links to support services for those experiencing gambling-related harm. While most casinos now meet the minimum requirements, we rate sites more favorably if they go further – for example, by offering personalized limits or promoting responsible play throughout the site, not just in the footer.

6.1 Organizations That Help Prevent Gambling Addiction

In Greece, all licensed online casinos are required to display clear responsible gambling information, including age restrictions, player protection tools, and links to national support services. The Hellenic Gaming Commission (HGC) mandates visible access to resources such as the 1114 Gambling Helpline and the national Responsible Gaming Portal. We check whether casinos follow these rules, provide self-exclusion options, and make it easy for players to set limits or seek help. While international support remains available through services like Gambling Therapy, our reviews prioritize sites that meet Greece’s local standards and actively promote safer play through approved national channels.

6.2 Self-Exclusion

Self-exclusion is a tool that allows players to block access to their casino account for a set period or permanently. During this time, they won’t be able to log in, deposit, place bets, or receive marketing messages from the casino. We check whether casinos offer self-exclusion options and explain them clearly. While some regions have national self-exclusion systems, others rely on casino site-level tools. In either case, this feature is an important step for players who need help staying in control.

7. Want to Be Reviewed by BestCasinoSites.net?

We regularly evaluate new online casinos to consider for inclusion on our site. If you operate a licensed casino that meets the standards outlined on this page, you’re welcome to request a review.

Each application is assessed thoroughly. We check licensing, security, game providers, bonus terms, payment systems, customer support, and more. If you’d like your casino to be considered, please visit our submission page for full details on the review process.

Submit Your Casino for Listing

What Casinos Would Be Blacklisted?

Not every casino we review ends up being listed on our site. Casino sites that fail to meet basic standards around safety, fairness, and transparency are excluded – and in some cases, blacklisted. This can include missing licenses, poor handling of player funds, or misleading promotions.

Here are the main reasons why an online casino could be blacklisted:

⚠️ Missing or Revoked License
⚠️ Misuse of Player Data
⚠️ Unstable or Unverified Software
⚠️ Consistently Unhelpful Support
⚠️ Delays or Failures in Processing Withdrawals
⚠️ Inadequate Site Security
⚠️ Unexplained Withholding of Winnings
⚠️ Misleading or Hidden Bonus Terms