How We Rate Online Casinos

What Does it Take to Get Featured on BestCasinoSites.net

At BestCasinoSites.net, we focus on providing clear, reliable reviews of online casinos. Every site we list has been checked against a consistent set of criteria, starting with safety. Only casinos that hold valid licences and demonstrate a commitment to player protection are considered. Beyond licensing, we look at areas that matter to players – including game variety, payment options, bonus terms, and customer support. Our goal is to highlight casinos for players from Switzerland that offer not just a legal option, but a fair and usable experience. Here’s how we do it.

1. Safety & Licensing

We do not recommend any online casino unless it meets strict safety requirements, starting with proper licensing. For casinos legally available in Switzerland, this means holding authorisation under Swiss gambling law and being approved by the Eidgenössische Spielbankenkommission (ESBK). This regulator oversees which land based casinos are permitted to offer online gambling and sets clear legal standards they must follow. In addition to licensing, we review technical and operational safeguards. These include SSL encryption for data protection, independently tested casino games and payout systems, and transparent policies covering player accounts and personal information. If a casino fails to meet these baseline requirements, it is not featured on our site.

1.1 License approved by the Eidgenössische Spielbankenkommission

In Switzerland, online casinos must be authorized under Swiss gambling law and approved by the Eidgenössische Spielbankenkommission (ESBK). Only land based Swiss casinos are permitted to operate online, and each approved site is closely monitored to ensure it complies with national legal requirements.

An ESBK authorization confirms that a casino is legally allowed to offer online gambling in Switzerland and is subject to ongoing supervision. This includes requirements around player protection measures, data security, and the technical integrity of games. While authorization alone does not guarantee flawless service, it provides a clear framework for oversight and accountability.

When rating the best online casinos in Switzerland, we prioritize sites with valid ESBK approval, transparent terms, clear player safeguards, and a consistent record of reliable operation.

1.2 Independent Regulations for Fairness

Licensed online casinos are required to prove that their games are fair. Independent testing agencies – such as eCOGRA, GLI, and iTech Labs – audit games to make sure outcomes are random and not influenced by the casino. These agencies also review payout percentages and publish reports showing how much games return to players over time. Fairness testing is a key part of regulation and helps ensure that players are not at a disadvantage when they play.

1.3 Technical Security

Any site handling real money and personal information must take security seriously. We check that every casino we list uses industry-standard SSL encryption to protect player data during logins, payments, and account activity. As part of our review process, we also look at who issues the site’s security certificates and whether the casino follows basic data protection practices. If a site fails on security, it doesn’t make it past this stage.

2. Games & Software Requirements

The quality of a casino’s game selection is one of the first things we look at. We check for variety across categories, including slots, table games, and live dealer titles, and expect a balance of both quality and quantity. We also assess the underlying software to ensure that games load quickly, run smoothly, and work consistently across desktop, tablet, and mobile devices.

2.1 Available Game Variety

We review each casino’s game selection to assess what is available and how well it serves players in Switzerland under national gambling rules. Swiss brands operate within a regulated framework that limits which products can be offered, as only land based casinos with online approval are permitted to run casino games. As a result, certain formats or features may not be available across all sites. Even within these constraints, we expect a solid range of approved content. This typically includes online slots, table games such as roulette and blackjack, and selected video poker titles. We also look at the spread of themes, features, and betting limits across the game catalogue. Casinos that partner with multiple recognized game developers generally provide a broader and more consistent selection while remaining fully compliant with Swiss requirements.

2.2 Trusted Software Developers

We check which software developers a casino works with, as this directly affects game quality, fairness, and variety. Well-established developers like Playtech, Microgaming, and NetEnt are known for producing reliable games with strong visuals and consistent performance. Casinos that partner with multiple developers tend to offer a broader mix of styles, themes, and gameplay features. This helps ensure there’s something for different player preferences, whether you’re looking for simple slots or more advanced game mechanics

2.3 High Quality Gambling and Casino Apps

Mobile access is essential for most players, so we check how well each casino performs on phones and tablets. Some casino sites offer dedicated apps for iOS or Android, while others focus on fully responsive browser-based platforms. The best sites maintain solid performance across devices, with quick load times and straightforward layouts. You may find a few fewer games on mobile, but in most cases the core features remain available, including payments, promotions, and account settings.

3. Bonus Offers and Promotions

Bonus offers are a standard part of most online casinos. These promotions range from welcome packages for new sign-ups to regular offers aimed at returning players. While bonuses can add value, the terms behind them matter just as much as the headline amount. In our reviews, we assess both the variety and fairness of a casino’s promotions. That includes welcome bonuses, ongoing offers, and loyalty schemes. We look at what’s available, how transparent the terms are, and whether players are likely to get any real benefit from the deal.

3.1 Welcome Bonus Offers

Welcome bonuses are typically aimed at new players making their first deposit. These offers often include matched funds or free spins tied to specific slot games. While they can add value early on, what matters most is how the offer works in practice. We review the terms that come with each bonus, including wagering requirements, time limits, and eligible games. The goal is to highlight offers that are clearly explained and reasonably achievable – not just those that look generous at first glance.

3.2 Daily & Weekly Offers for Regular Players

Welcome bonuses aren’t the only offers some casinos provide. Licensed sites in Switzerland may offer limited recurring promotions, such as weekly free spins or deposit-based bonuses, but these are tightly regulated. All offers must follow strict rules around transparency, responsible play, and accessibility. We evaluate how clearly promotions are explained, how often they’re available, and whether the conditions are reasonable. While promotional variety is more limited than in many other markets, well-structured offers with fair terms can still add value for returning players.

3.3 Fair Terms and Conditions

Every bonus comes with terms and conditions that set out how it works. These include details like the minimum deposit, the maximum bonus amount, eligible payment methods, and how long the offer is valid. The most important condition is often the wagering requirement – how much you need to bet before any winnings can be withdrawn. We check how clearly these terms are presented and whether they are reasonable. If a bonus is difficult to unlock or tied to vague restrictions, we call that out in our reviews. Clear and fair terms are just as important as the size of the offer itself.

3.4 Loyalty and Rewards

Loyalty and rewards programs are permitted under Swiss online gambling regulation, but they must comply with rules set by the Eidgenössische Spielbankenkommission (ESBK). Swiss licensed online casinos may offer incentives such as points based rewards, cashback, or structured VIP programs, provided these schemes do not undermine player protection requirements. When reviewing Swiss approved sites, we expect any loyalty features to be clearly presented and subject to the same limits and safeguards that apply to other parts of the service. This includes transparency around how rewards are earned and used, as well as how they interact with account limits. If a casino offers loyalty schemes in a way that appears unclear or non compliant, this is reflected negatively in our review.

4. Payment Options for Deposits and Withdrawals

To play real money games, you’ll need to fund your account using one of the payment methods offered by the casino. Most sites accept debit cards, e-wallets, prepaid options, bank transfers, and in some cases, mobile payment services. It’s worth noting that not all deposit methods can be used for withdrawals. As part of our review process, we look at which payment options are supported, as well as how clear the limits, fees, and processing times are. We highlight sites that make it easy to deposit and withdraw without unnecessary delays or restrictions.

4.1 Fast and Secure Deposits

When reviewing deposit options, we look for speed, reliability, and how well the process protects your financial details. A good casino should process deposits instantly or within minutes, and clearly state any limits or fees involved. We also check whether the site uses secure connections and recognisable payment providers. Some methods, like e-wallets or prepaid cards, offer an extra layer of privacy by keeping your bank details out of the transaction entirely. Clear instructions, visible confirmation messages, and easy access to deposit history also play a part in our evaluation.

4.2 Efficient and Reliable Withdrawals

We assess how easy it is for players to withdraw their money – not just whether withdrawals are available. That includes checking processing times, payment method availability, minimum and maximum withdrawal amounts, and any verification requirements that could cause delays. A good casino makes its withdrawal process clear and consistent. Most require you to use the same method you used to deposit, unless that option doesn’t support withdrawals. We pay close attention to how long it takes for funds to reach players and whether any hidden restrictions apply. Sites with reliable, transparent cashout systems are rated more favorably.

4.3 Diverse Payment Methods

We check which payment methods are available at each casino and how well they cover different user preferences. This typically includes debit cards like Visa and Mastercard, e-wallets such as PayPal, Neteller, or Skrill, and other options like prepaid cards or mobile payments. The range of supported methods affects how flexible a site is – especially for players who prefer not to share card details directly. We also note which methods can be used for both deposits and withdrawals, since not all support both directions. Sites that offer a broad and clearly explained set of payment options tend to score higher in this area.

4.4 How We Score Payment Systems

We evaluate each casino’s payment system as a whole – not just the number of options offered. That includes how clearly the site presents deposit and withdrawal terms, whether payments are processed quickly and securely, and how accessible the methods are for different types of players. We also consider minimum and maximum limits, supported currencies, and whether players can expect consistent payout times. Casinos that combine flexibility, transparency, and reliable processing tend to rate higher in this area.

5. Reliable Customer Support

Customer support plays an important role in how we rate online casinos. Whether it’s a technical issue, an account query, or a question about payments, players should have access to help when they need it. We check which support channels are available, how quickly the team responds, and whether the information provided is actually useful. The best sites offer live chat as standard, along with email or phone support, and invest in proper training so their teams can handle issues clearly and efficiently.

5.1 Customer Support Features

We check how easy it is to reach the support team and how well they handle player questions. Live chat is now the standard, but we also note whether phone or email support is available and how long responses typically take. We also assess how useful the support actually is. Are the advisers helpful? Do they provide accurate answers, or just scripted replies? Casinos that make it easy to get help – and train their staff to offer it properly – tend to score higher in this area.

6. Responsible Gambling

We expect every licensed casino to take responsible gambling seriously. That includes offering tools to help players set limits on deposits, spending, and playing time, as well as clear access to timeout and self-exclusion options. We also check whether the site provides links to support services for those experiencing gambling-related harm. While most casinos now meet the minimum requirements, we rate sites more favorably if they go further – for example, by offering personalized limits or promoting responsible play throughout the site, not just in the footer.

6.1 Organizations That Help Prevent Gambling Addiction

In Switzerland, licensed online casinos are required to provide clear information about responsible gambling and make support resources easy to access. This includes references to recognized organizations such as SOS Spielsucht, which offers confidential advice and support for people affected by gambling related harm. Casinos must also explain how players can seek help and where independent counselling services are available. We check whether a casino clearly highlights these resources, provides access to mandatory self exclusion measures under Swiss gambling law, and presents responsible play information in a visible and practical way. Sites that meet these obligations clearly and consistently are rated more positively in our reviews.

6.2 Self-Exclusion

Self-exclusion is a tool that allows players to block access to their casino account for a set period or permanently. During this time, they won’t be able to log in, deposit, place bets, or receive marketing messages from the casino. We check whether casinos offer self-exclusion options and explain them clearly. While some regions have national self-exclusion systems, others rely on casino site-level tools. In either case, this feature is an important step for players who need help staying in control.

7. Want to Be Reviewed by BestCasinoSites.net?

We regularly evaluate new online casinos to consider for inclusion on our site. If you operate a licensed casino that meets the standards outlined on this page, you’re welcome to request a review.

Each application is assessed thoroughly. We check licensing, security, game providers, bonus terms, payment systems, customer support, and more. If you’d like your casino to be considered, please visit our submission page for full details on the review process.

Submit Your Casino for Listing

What Casinos Would Be Blacklisted?

Not every casino we review ends up being listed on our site. Casino sites that fail to meet basic standards around safety, fairness, and transparency are excluded – and in some cases, blacklisted. This can include missing licenses, poor handling of player funds, or misleading promotions.

Here are the main reasons why an online casino could be blacklisted:

⚠️ Missing or Revoked License
⚠️ Misuse of Player Data
⚠️ Unstable or Unverified Software
⚠️ Consistently Unhelpful Support
⚠️ Delays or Failures in Processing Withdrawals
⚠️ Inadequate Site Security
⚠️ Unexplained Withholding of Winnings
⚠️ Misleading or Hidden Bonus Terms