How We Rate Online Casinos
At BestCasinoSites.net, we focus on providing clear, reliable reviews of online casinos. Every site we list has been checked against a consistent set of criteria, starting with safety. Only casinos that hold valid licences and demonstrate a commitment to player protection are considered. Beyond licensing, we look at areas that matter to players – including game variety, payment options, bonus terms, and customer support. Our goal is to highlight casinos for players from Jersey and the Channel Islands that offer not just a legal option, but a fair and usable experience. Here’s how we do it.
1. Safety & Licensing
We never recommend an online casino unless it meets clear safety standards. That starts with licensing. A valid licence from a recognized regulator shows that a site is operating legally and is subject to oversight. We also check for other signs of trust. This includes independent testing of games and payouts, proper use of SSL encryption, and clear privacy policies. If a site doesn’t meet basic safety requirements, it doesn’t get listed.
1.1 Licence from a Renowned Gambling Authority
1.2 Independent Regulations for Fairness
1.3 Technical Security
2. Games & Software Requirements
The quality of a casino’s game selection is one of the first things we look at. We check for variety across categories, including slots, table games, and live dealer titles, and expect a balance of both quality and quantity. We also assess the underlying software to ensure that games load quickly, run smoothly, and work consistently across desktop, tablet, and mobile devices.
2.1 Available Game Variety
2.2 Trusted Software Developers
2.3 High Quality Gambling and Casino Apps
3. Bonus Offers and Promotions
Bonus offers are a standard part of most online casinos. These promotions range from welcome packages for new sign-ups to regular offers aimed at returning players. While bonuses can add value, the terms behind them matter just as much as the headline amount. In our reviews, we assess both the variety and fairness of a casino’s promotions. That includes welcome bonuses, ongoing offers, and loyalty schemes. We look at what’s available, how transparent the terms are, and whether players are likely to get any real benefit from the deal.
3.1 Welcome Bonus Offers
3.2 Daily & Weekly Offers for Regular Players
3.3 Fair Terms and Conditions
3.4 Loyalty and Rewards
5. Reliable Customer Support
Customer support plays an important role in how we rate online casinos. Whether it’s a technical issue, an account query, or a question about payments, players should have access to help when they need it. We check which support channels are available, how quickly the team responds, and whether the information provided is actually useful. The best sites offer live chat as standard, along with email or phone support, and invest in proper training so their teams can handle issues clearly and efficiently.
5.1 Customer Support Features
6. Responsible Gambling
We expect every licensed casino to take responsible gambling seriously. That includes offering tools to help players set limits on deposits, spending, and playing time, as well as clear access to timeout and self-exclusion options. We also check whether the site provides links to support services for those experiencing gambling-related harm. While most casinos now meet the minimum requirements, we rate sites more favorably if they go further – for example, by offering personalized limits or promoting responsible play throughout the site, not just in the footer.
6.1 Organizations That Help Prevent Gambling Addiction
In Jersey, players have access to support through local and international services. The Jersey Gambling Commission provides guidance on self-exclusion and getting help, with links to organisations like Gambling Therapy, GamCare, and Gamblers Anonymous. We review whether each casino promotes responsible play and includes easy-to-find links to these resources. While not every site offers comprehensive tools, we give preference to those that clearly support player wellbeing.
6.2 Self-Exclusion
7. Want to Be Reviewed by BestCasinoSites.net?
We regularly evaluate new online casinos to consider for inclusion on our site. If you operate a licensed casino that meets the standards outlined on this page, you’re welcome to request a review.
Each application is assessed thoroughly. We check licensing, security, game providers, bonus terms, payment systems, customer support, and more. If you’d like your casino to be considered, please visit our submission page for full details on the review process.
What Casinos Would Be Blacklisted?
Not every casino we review ends up being listed on our site. Casino sites that fail to meet basic standards around safety, fairness, and transparency are excluded – and in some cases, blacklisted. This can include missing licenses, poor handling of player funds, or misleading promotions.
Here are the main reasons why an online casino could be blacklisted:
- ⚠️ Missing or Revoked Licence
- ⚠️ Misuse of Player Data
- ⚠️ Unstable or Unverified Software
- ⚠️ Consistently Unhelpful Support
- ⚠️ Delays or Failures in Processing Withdrawals
- ⚠️ Inadequate Site Security
- ⚠️ Unexplained Withholding of Winnings
- ⚠️ Misleading or Hidden Bonus Terms