How We Rate Online Casinos

What Does it Take to Get Featured on BestCasinoSites.net

At BestCasinoSites.net, we are committed to providing honest casino ratings that you can trust. We carry out in-depth reviews of Danish online casinos, using a set of criteria. Safety is the most important factor. So, we only feature licensed and safe casinos on our website. We then review and rate all other key categories, including games, bonuses, payment options, and customer support. Read on to find out more about how we rate online casinos.

1. Safety & Licensing

Safety is the starting point for every casino review we carry out. We only feature sites that are licensed by Spillemyndigheden, the Danish Gambling Authority. This ensures the casino follows strict rules around player protection, data security, and responsible gambling.

In addition to licensing, we also check for independent testing of games and payout systems to confirm fairness. We review how licensed casino sites handle payment encryption and data privacy to make sure your personal and financial information stays protected.

1.1 License from a Renowned Gambling Authority

Gambling laws in Denmark are enforced by Spillemyndigheden, the Danish Gambling Authority. Any online casino operating legally in Denmark must hold a valid license from this regulator. They are required to follow strict rules on security, player protection, and responsible gambling.

We only review and recommend casinos that are fully licensed to operate in Denmark. This helps ensure that players have access to fair games, secure payments, and clear safeguards against gambling-related harm.

1.2 Independent Regulations for Fairness

As part of licensing regulations, licensed online casinos and gambling sites must be checked for fairness. Trusted independent testing agencies, including eCOGRA, GLI, and iTech Labs verify the integrity of games and payouts. They perform rigorous RNG testing to ensure that game results are truly random and cannot be rigged. These testing authorities also produce reports detailing the payout percentage across all games. This regulation for fairness ensures that you have a fair chance of winning.

1.3 Technical Security

Every reliable gambling site should guarantee technical security. They use SSL to encrypt any sensitive data that you share with the gambling website. This ensures that your personal data and your payment transactions are completely secured. To make sure that your shared data and payment details will be safe, we check that the site is protected with a trusted SSL certificate. You can do so yourself by click on the padlock icon to the left of the URL in your browser. Secured sites also include https:// at the beginning of the URL.

2. Games & Software Requirements

Games and software are an important part of our ranking process. We check for a rich variety of games with enough diversity to cater to all types of players. We look for quality and quantity when it comes to game selections. A good casino will offer games with excellent graphics and exciting gameplay features. Reliable software is also essential to ensure that games run smoothly on both desktop and mobile devices.

2.1 Available Game Variety

Game selection is one of the main considerations in choosing which online casino to play at. The best casino sites offer diverse game selections with games from various top software developers. This means you can expect crystal-clear graphics and exciting features from the games. You could play slots, roulette, blackjack, video poker, and more besides at top sites. By reviewing the games that a casino offers, we can rank the best slots sites and the best casinos to play other popular games.

2.2 Renowned Software Developers

Every trustworthy casino features games from well-known software developers. By partnering with top casino software developers like Playtech, Microgaming, and NetEnt, a casino can make sure that their game selection is filled with high-quality, popular titles. It is preferable that sites offer games from numerous software developers. This ensures plenty of diversity across the entire selection, with many top-notch games to choose from.

2.3 Free Demo Games

When rating an online casino’s game selection, we check for the availability of free demo games. Most reliable online casinos offer demo versions of their games that you can play for free. Playing for free is a great way to get to grips with the rules, gameplay, and features before you risk your own money. So, practice play can help prepare you to play confidently with real money. Not every gambling game has a demo version. This is usually the case with live dealer casino games. Still, you should consider taking advantage of free play games when they are available.

2.4 High Quality Gambling and Casino Apps

Most players prefer to play casino games on mobile devices. So, mobile compatibility is an essential requirement for all online casinos and gambling sites. All reputable sites offer players the option to play on the go. Most casino sites are mobile responsive, so you can play directly in your mobile browser on most devices. Some have also developed native apps, tailor-made for optimum performance with iOS or Android operating systems. You could find a slightly smaller game selection playing on mobile. Still, the best mobile casinos keep the differences to a minimum.

3. Bonus Offers and Promotions

In Denmark, licensed online casinos are allowed to offer welcome bonuses, but these are strictly regulated. They may promote a single bonus to new players, typically tied to the first deposit. Ongoing promotions, such as loyalty schemes or daily offers, are subject to clear limits under Danish law.

As part of our reviews, we check that any bonus is presented transparently and complies with national rules. We also look at the key terms — such as wagering requirements and time limits — to help you understand what the offer actually involves.

3.1 Welcome Bonus Offers

Licensed online casinos in Denmark are allowed to offer a welcome bonus, typically available to new players after their first deposit. These offers may include bonus funds or free spins and must follow clear rules set by Spillemyndigheden.

We review the terms of each bonus to check for transparency and compliance. That includes wagering requirements, time limits, eligible games, and any restrictions on payment methods. Our goal is to help you understand how each offer works before you claim it

3.2 Daily & Weekly Offers for Regular Players

Danish gambling regulations do not permit online casinos to advertise daily or weekly promotions to existing players. Our reviews reflect these rules by focusing on the welcome bonus and how well these sites comply with national marketing standards.

3.3 Fair Terms and Conditions

Casino bonuses in Denmark must be offered with clear and accessible terms. This includes key details such as the minimum deposit, wagering requirements, time limits, and any restrictions on games or payment methods.

As part of our review process, we check that all bonus terms are presented honestly and comply with Danish regulations. We highlight offers with fair conditions and flag anything that could be misleading or overly restrictive. Transparency is key — not just the size of the bonus.

3.4 VIP Clubs & Special Perks

VIP clubs and loyalty schemes are not permitted under Danish gambling regulations. Casinos licensed by Spillemyndigheden may not offer comp points, rewards for high spending, or other incentive-based programs. We check that casinos follow these rules as part of our review process.

4. Payment Options for Deposits and Withdrawals

If you want to play real money casino games online, you will need to make a deposit. Most online casinos accept several payment options that allow you to deposit safely. These include debit cards, e-wallets, prepaid cards, bank transfers, and pay by mobile services. Keep in mind that not all payment options are available for withdrawals.

We check the accepted payment methods as part of our casino review process. We also check deposit limits and processing times to rate the banking options. The best real money casinos offer quick and easy deposits as well as convenient and hassle-free withdrawals.

4.1 Fast and Secure Deposits

Each legit online casino should offer a fast and secure deposit process. There are usually several deposit options to choose from. All payments are protected using SSL encryption at trusted gambling sites. Still, some deposit options offer better security and privacy than others. For example, e-wallets such as PayPal and Skrill allow you to deposit without using a bank card. This adds extra protection to your payments, as you do not need to divulge your sensitive banking details.

4.2 Efficient and Reliable Withdrawals

You need to be confident that the casino offers fast and secure withdrawals when the time comes to withdraw your winnings. Most online casinos offer several withdrawal options. You will normally be required to withdraw with the same method used to deposit. Yet, if you use a deposit method that does not support withdrawals, you would need to select an alternative. Withdrawal times can vary depending on the brand and the payment method used. So, you should always check that the online casino offers fair terms for making withdrawals when deciding where to play.

4.3 Diverse Payment Methods

Most legit online casinos offer several payment methods. You should always check that there are sufficient payment options to choose from. All online casinos accept major debit cards, such as Mastercard and Visa. Many casinos accept e-wallets, such as PayPal, Neteller, and Skrill. You could deposit with prepaid cards, such as PaysafeCard at many gambling sites. Plus, some accept mobile payments through Boku or Apple Pay, which is particularly convenient for depositing on the go. Let us once again remind you that some payment methods cannot be used for withdrawals.

4.4 Fast and Secure Transactions

All reliable online casinos should offer fast transactions that are completely secure. Trusted gambling sites encrypt payment transactions. This protects your sensitive payment details from unauthorized access. Players should be given the option to make instant deposits and fast withdrawals. Still, differences can be found from one casino brand to another. At reputable casinos, deposit and withdrawal terms are clearly listed. So, you can check the accepted payment methods, limits, and transaction timescales.

5. Reliable Customer Support

When you play at an online casino, there will occasionally be times when you need to get in touch with the site. You could have an account query, a question about a game, a technical issue, or perhaps an enquiry about available bonuses. You can tell a lot about an online casino by their customer support services.

We check for quality customer support when we rate online casinos. Reputable sites offer reliable support options. They provide various channels to get in touch, such as live chat, phone, and email. Plus, they invest in thorough training for their customer service agents, to ensure that they are fully qualified to handle any queries quickly and efficiently.

5.1 Available Live Chat

Most trusted online casinos offer live chat customer support. And most prefer their players to get in touch through this method. Live chat is the most convenient way to contact a casino. Queries are responded to quickly, making it ideal for urgent issues that require immediate attention. Live chat agents are trained to be able to handle most types of queries. So, it is the quickest way to get the help you need.

5.2 Reliable Email Address

Most online gambling sites allow customers to contact them via email. They could provide an email address on their website or a contact form for you to get in touch. Email is a good option when you have a general enquiry that does not need an urgent response. It is also ideal for important or complex issues that require lots of detail from you and investigation by the support team to resolve.

5.3 Other Contact Methods

Various reputable casino sites provide phone support. Many trusted casinos provide a phone number to call and talk directly with a customer service agent. In a similar way to live chat, customer support by phone is a great option for urgent issues that need a quick response. Sometimes, you could find it more convenient to talk to an operator than typing to them. This is when a phone call is the best way to contact customer service.

5.4 Polite & Informed Customer Advisers

There is nothing more frustrating than lacklustre customer service that is more of a hindrance than a help. So, when we review an online casino, we contact the customer support team to assess how they handle various queries. Reputable casinos have polite and well-informed advisors that can efficiently handle a wide range of issues. Whether you have a general enquiry or an issue related to your account, you can be confident that the support team will be able to help.

6. Responsible Gambling

Responsible gambling is a core requirement for all licensed sites in Denmark. Casinos must provide tools to help players manage their behavior, including the ability to set limits on deposits, losses, and session time. These features are mandatory and must be clearly accessible.

Players can also choose to self-exclude through ROFUS, the national self-exclusion register. We check that each site promotes responsible gambling clearly, links to support services like StopSpillet, and follows the rules set by Spillemyndigheden to protect at-risk users

6.1 Organisations That Help Prevent Gambling Addiction

In Denmark, licensed casinos must promote responsible gambling and provide clear access to support services. One of the primary resources is **StopSpillet**, a national helpline offering free, confidential guidance for players and their families. For those who want to take a break, the **ROFUS** self-exclusion register allows players to block access to all licensed gambling sites in Denmark.

We check that every casino provides direct links to these services and follows the guidelines set by Spillemyndigheden for preventing gambling-related harm.

6.2 Self-Exclusion

In Denmark, players who want to take a break from gambling can use ROFUS, the national self-exclusion register. Signing up blocks access to all licensed gambling sites in the country for a selected period or permanently. This tool is managed by Spillemyndigheden and is designed to support those who need help staying in control.

We check that every licensed casino offers clear information about ROFUS and makes it easy for players to access. Self-exclusion is a critical safety net, and casinos are required to honor it across all their platforms.

7. Become a Part of the Best Casino Sites!

We are constantly on the lookout for top online casinos to recommend to our visitors. If you are a casino brand that matches our criteria, you can become featured on our list of the best casino sites. To get your casino listed on our website, we will carry out a detailed review, covering all key categories.

We will check your casino site’s licensing and security credentials. We will assess the games you provide and bonus offers. In fact, we will check all of the criteria we have covered on this page to rate your casino. If you think that your site is worthy of attention, then head over to our dedicated page to get your casino listed.

What Casinos Would Be Blacklisted?

Not all online casinos that we review will make it onto our website. And that’s because not all casino sites are reliable. Some should be avoided at all costs. Rogue sites could lack the required licensing and security to provide a safe gaming platform. They could also withhold payouts for arbitrary reasons. Here are the main reasons why an online casino could be blacklisted:

  • ⚠️ Missing or Revoked License
  • ⚠️ Personal Data Abuse
  • ⚠️ Unreliable Software
  • ⚠️ Poor or Unqualified Customer Support
  • ⚠️ Slow Payment Process
  • ⚠️ Lack of Sufficient Website Security
  • ⚠️ Unjustly Unpaid Winning
  • ⚠️ Misleading Bonus Offers
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