Dove Bingo Terms and Conditions

The top bingo games at Dove can also be enjoyed with a tonne of bonuses and promotions. Perhaps, the welcome bonus is the most appealing of them all and you can learn all about it in the full Dove Bingo review. There, you will also find details on the available bingo games and the accepted payment methods. However, before you play for real money, make sure to read this page! It includes the Dove Bingo privacy policy and its welcome bonus terms.

Privacy Terms


Dove Bingo is a website that is operated and owned by Jumpman Gaming Limited (a company registered in Alderney under registration number 1815) under their UK Gambling Commission and Alderney Gambling Control Commission licences (for information on company details please contact our support team: Jumpman Gaming Limited are controllers in respect of your personal information. Jumpman Gaming Limited is registered with the Data Protection Officer of Guernsey in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2011. For the purpose of this privacy policy “Dove Bingo” refers to Jumpman Gaming Ltd. Privacy Policy for customers of Dove Bingo Dove Bingo respects the privacy of its visitors and customers. Dove Bingo recognises the importance of protecting certain information collected from users. This privacy policy (together with our terms and conditions) explains how Dove Bingo retrieves, stores, and uses information provided by its customers through the Dove Bingo website. Changes to the Privacy Policy Dove Bingo reserves the right to change the Privacy Policy at any time. If this happens, we will give you notice of any material changes before they come into effect. We will inform you of any such amendments by email where you will be directed to the revised privacy policy on the Website.

The use of cookies and other user information

Cookies are often used on transactional websites, in order to save customer log-in information, or a customer’s personal website customised design. A cookie is an electronic information file that is stored on a customer’s hard drive of their laptop or PC. Dove Bingo only uses cookies for the operation of the website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will drop cookies when you log onto the website.

Public messages

Any information that is disclosed in a public area of the website is public information and users should exercise caution when deciding to disclose personal information on the website. If you voluntarily disclose information in a public area of the website, such as a message board, that information may be collected and used by a third-party to send you unsolicited messages, advertisements or for other purposes. We do not control the actions of these third parties in public areas of the website. If you disclose information in a public area, you do so at your own risk.

Collection, use and sharing of personal information

Dove Bingo will collect your personal information when you register; voluntarily provide it when you use the website; or provide it when you communicate with us. We also collect your personal information by observing how you use our website and services (for example, your gameplay information, or information about the device you use to access the website).

If you register, Dove Bingo may use the personal information that it has collected about you for billing purposes, to verify your identity, to administer and manage your account, to process payment information, to provide promotional messages regarding relevant products or services, to personalise your experience when using the website and services and generally to improve our products and services. You can unsubscribe from receiving promotional messages at any time.

Dove Bingo may also use your personal information to send out e-mails informing you of technical, service, important account balance information or security issues related to a product or service you requested, confirming you requested a product or service, or providing periodic updates or information relating to the product or service you requested. For so long as you are subscribed to a service, you will not be able to choose to unsubscribe from these mailings, as they are considered an essential part of the service you have chosen.

Dove Bingo may occasionally hire other companies to provide limited services on its behalf, including without limitation, payment service providers, banks, cloud service providers, third party quality assurance testing providers, threat detection, user authentication and fraud prevention service providers, analytics companies, IT service providers, marketing companies, accountants, auditors, and other professional service providers. In that regard, Dove Bingo will also will share your personal information in order to assist us with meeting our regulatory obligations or as required by law or regulation (such as gambling regulations, KYC and AML regulatory requirements), including for the purpose of ascertaining your source of funds or income, or as required by other governmental authorities, or to comply with a subpoena or similar legal process or respond to a government request. Dove Bingo will only provide these companies that information which is reasonably required to perform the service, and they will be prohibited from using that information for any other purpose.

Dove Bingo will validate name, address and other personal information supplied by you against appropriate third party databases. By accepting our terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered credit reference agency which may keep a record of that information. This is done only to confirm your identity. A credit check is not performed and your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with data protection legislation.

When our third-party contractors or partners collect and/or have access to your personal information we require that they protect the confidentiality of your personal information and treat it in accordance with this Privacy Policy.

Dove Bingo may disclose your personal information to the UK Gambling Commission or the Alderney Gambling Control Commission or if otherwise required to do so by law or in the good-faith belief that such action is necessary to conform to legal requirements or comply with legal process or any regulatory or governmental request. Dove Bingo may also disclose your personal information where necessary to protect and defend the rights or property of Dove Bingo; enforce the terms and conditions; act in urgent circumstances to protect the personal safety of Dove Bingo employees, users of the website, or members of the public.

Dove Bingo may disclose your personal information to any member of the group of companies of Jumpman Gaming Limited, please contact customer support for more information.

Dove Bingo may share some or all of your personal information in connection with or during negotiation of any potential sale or investment in any of the companies in the Jumpman Group or companies associated with Jumpman Gaming Ltd or corporate transaction (e.g. a sale of a substantial part of our respective businesses, merger, financing, restructuring, consolidation, acquisition, corporate divestiture, dissolution transaction, or other proceeding involving the sale, transfer, divestiture or disclosure of all or a portion of our business or assets). In the event of an insolvency, bankruptcy, or receivership, your personal information may also be transferred as a business asset.

In the event that Jumpman Gaming Ltd procures the services of a company other than Jumpman Gaming Limited to provide gambling services through the website, your personal information may be shared with that third party.

The Types of Data We Collect

How we keep your data secure

We implement various measures to ensure you data is secure. Your data is handled securely via encryption, firewalls, and access control policies. Third party security audits are conducted to ensure Jumpman Gaming comply with standards set in ISO/IEC 27001:2013.

Legal bases for processing

International transfers

Where Dove Bingo transfers personal information from the EEA to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, Dove Bingo takes measures to provide an appropriate level of data privacy protection.

For example, Dove Bingo uses approved contractual clauses, intragroup agreements and other measures designed to ensure that the recipients of your personal information protect it. Dove Bingo takes steps to ensure that the information that Dove Bingo collects is processed according to this Privacy Notice and the requirements of the applicable law wherever the data is located, through contractual means or other means.

For more information about the transfer of your personal data outside of the EEA, please contact us (our contact details are available under the “Contact details” section).

Making changes to your personal Information using the website

You may use the tools made available on the Dove Bingo website to update or remove certain of your personal information. Deleting your personal information may result in you not being able to access some areas of the Dove Bingo website and/or services to which you have subscribed. Dove Bingo will not provide a refund for any prepaid service which is inaccessible to you because of the deletion of your personal information. Dove Bingo may, however, still retain your personal information to resolve disputes, to enforce our terms and conditions, and to comply with any and all technical and legal requirements and constraints related to the security, integrity and operation of the website.

Your rights

You have a number of rights in respect of your personal information, which are detailed below. Some of these only apply in specific circumstances and are qualified in several respects by exemptions in data protection legislation. Dove Bingo will advise you in our response to your request if Dove Bingo is relying on any such exemptions.

Any request to exercise your rights in respect of your personal information must be made in writing and provide sufficient detail to identify the personal information and the action being sought.

Dove Bingo will respond to written requests within thirty (30) days of receiving such request. Dove Bingo will either make the requested information available within that time period, or provide written notice of an extension where additional time is required to fulfil the request. If Dove Bingo cannot fulfil your request in full or in part, you will be provided with a response in writing that explains the reason for refusal and the further options available to you.

Retention of your personal information

Dove Bingo will retain your personal information for as long as it reasonably requires it for legal or business purposes, but it will not usually retain your personal information for more than seven years after your account has been closed.

Please note that Dove Bingo may be required in certain circumstances to retain some aspects of your personal information indefinitely (for example, in order to prevent us from sending marketing communications to you when you have told us not to (i.e. self-exclusion)). Dove Bingo will take all necessary steps to ensure that the privacy of this information is maintained for the period of retention.

Important information on Google cookies used on the website

This website is using cookies from Google, including Google Analytics and Google Ads, for analytics purposes and personalization of advertisement.

By using the website, you are deemed to have agreed to have your personal data and cookies used for personalization of advertisement.

Learn more on how Google uses information from sites or apps that use their services from this article:

Please make sure you have read and understood the information provided in this article before using this website.

To find out the personal interests Google has available for advertisers about you, please visit to view or turn off ad personalization options.

Learn more on how Google Ads work here:

Please only use this website if you consent to the use of your personal data and the data collected by Google Analytics and Google Ads cookies for personalization of advertisement.

If you no longer wish to allow us and/or Google to use your personal data, please stop using the website, and follow these steps:

  1. Go to in order to install the Google Analytics Opt-out Browser Add-on. This is available for Microsoft Internet Explorer 11, Google Chrome, Mozilla Firefox, Apple Safari and Opera browsers. This will allow you to opt out of providing your data to Google Analytics.
  2. Go to and turn off Ad personalisation.
  3. Remove and/or block cookies from the domain This can be done in your browser’s Cookie settings under the Settings menu:
  1. Remove and/or block cookies from this domain. Open the cookie settings (as described above) and delete and/or block all cookies from the domain of this website.
  2. You may need to opt out on the Network Advertising Initiative and Digital Advertising Alliance networks too.

On this website we use Google Analytics and its Advanced features for:

Contact details

If you have any questions regarding your personal data please contact our Data Protection Officer at or you can send your request in writing to Jumpman Gaming Limited, Inchalla, Le Val, Alderney, GY9 3UL

For any other requests please contact our support team on:

Welcome Bonus Terms and Conditions

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